Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
PSM Engineer
PPG
Oak Creek, WI
The PSM Engineer facilitates the implementation and ongoing execution of the Oak Creek site's process safety management program. You will report to the site Project Manager and help ensure…
Added 4 mins ago
Assistant EHS Manager
Skanska USA
Boise, ID
The Assistant Environmental Health & Safety Manager is responsible for the integration of environmental health & safety services into the business practices and compliance with regulatory…
Added 4 mins ago
EHS Manager
Skanska USA
Boise, ID
Skanska is searching for a dynamic Environmental Health & Safety (EHS) Manager. This is a great opportunity to start a career with a company that builds things that matter and values its…
Added 5 mins ago
CR
Laboratory Analyst
Clark Regional Wastewater District
Vancouver, WA
- $39.32 to $51.41 USD / hour
…for N.P.D.E.S. permit requirements, industrial pretreatment program, and process control are performed as scheduled and in accordance with standard approved methods and procedures and are…
Added 7 mins ago
AF
340B Pharmacy Program Manager
Allies for Health and Wellbeing
Pittsburgh, PA
- $75,000 to $90,000 USD / year
The Allies 340B Pharmacy Program Manager is responsible for managing the agency’s registration and participation in the 340B Program for all our grantee types, which are STD clinic, Ryan…
Added 10 mins ago
Manager Trainee in Training
84 Lumber Company
Georgetown, KY
The Manager Trainee is a full-time, entry-level position designed to prepare you for a leadership role within 84 Lumber. This role offers hands-on training across all aspects of store…
Added 10 mins ago
Entry Level Manager Trainee
84 Lumber Company
Tonawanda, NY
The Manager Trainee is a full-time, entry-level position designed to prepare you for a leadership role within 84 Lumber. This role offers hands-on training across all aspects of store…
Added 10 mins ago
Manager Trainee in Training
84 Lumber Company
Martinsburg, WV
The Manager Trainee is a full-time, entry-level position designed to prepare you for a leadership role within 84 Lumber. This role offers hands-on training across all aspects of store…
Added 10 mins ago
SO
Park Ranger 1 (Lake Easton)
State of Washington
Easton, WA
- $4,406 to $5,928 USD / month
Applicants must possess a valid, unrestricted driver’s license at the time of appointment and maintain it as a condition of employment
Added 10 mins ago
SO
L&I DOSH Occupational Safety Compliance Investigator 3 (CISHI3) Reg 4
State of Washington
Tumwater, WA
- $6,870 to $9,246 USD / month
For this position, teleworking is permitted on occasion dependent upon business needs and supervisor approval. The assigned duty will be Tumwater, WA.
Added 10 mins ago
SO
Northeast Region Manager, Exempt
State of Washington
WA
- $10,627 to $12,396 USD / month
The Department of Natural Resources (DNR) has an exciting opportunity within our Northeast Region as a Region Manager.
Added 11 mins ago
MGR, GENERAL of Food Service - Federal Reserve - Philadelphia PA
Compass Group
Philadelphia, PA
Excellent leadership and organizational skills, and must possess attention to detail
Added 12 mins ago
UC
Payroll Accounting Processor
Umpqua Community College
Roseburg, OR
- $60,974 USD / year
…accounting, problem-solving, and customer service to keep our payroll operations accurate, compliant, and running…
Added 16 mins ago
CO
Public Utility Account Representative
City of Suffolk
Suffolk, VA
- $21.33 to $33.55 USD / hour
Must have minimal levels of eye/hand/foot coordination
Added 17 mins ago
Assistant Room Operations Manager - Front Office
Marriott
HOUSTON, TX
Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and…
Added 17 mins ago
Assistant Front Office Manager
Marriott
Detroit, MI
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest…
Added 17 mins ago
Assistant Banquet Manager
Marriott
IRVING, TX
…university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in food and beverage, culinary, guest services, front desk,…
Added 19 mins ago
AC
Senior Azure Cloud Engineer
Aon Corporation
Virtual, IL · Virtual, VA · Virtual, NC · Virtual, TX · Virtual, IN · Virtual, NJ
- $135,000 to $150,000 USD / year
…Aon’s cloud strategy and operating standards! Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the…
Added 22 mins ago
QFS Manager
Post Consumer Brands
Bloomsburg, PA
Lead quality and food safety at our Bloomsburg, Pennsylvania pet food manufacturing plant. As QFS Manager, you will own the site quality and food safety program, translate standards into…
Added 22 mins ago
Contract Manager, Clinical Site Contracts
BeOne Medicines USA, Inc.
Remote, United States
…professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in…
Added 25 mins ago
Assistant Manager - Kitchen - #266
Sheetz, Inc
STREETSBORO, OH
Looking for leadership experience? You’ll get it, with the chance to manage the entire food service program, including: inventory, preparation, promotion, production, service AND sales,…
Added 26 mins ago
Bilingual Spanish Personal Banker
PNC
Newark, NJ
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 26 mins ago
Branch Manager
PNC
Wellington, FL
…opportunity to contribute to the company’s success. As a Branch Manager within PNC's Retail Bank organization, you will be based in Wellington, Florida. Bilingual Spanish…
Added 26 mins ago
Wealth Strategist I
PNC
Cleveland, OH · Cincinnati, OH
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 26 mins ago
Wealth Strategist II
PNC
Pittsburgh, PA · Erie, PA
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…

Marriott

Assistant Front Office Manager

Detroit, MI, United States

Apply on careers.marriott.com About employer

Applications open in a new tab.

Job details

Experience: High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Posting language: English
Posted: Nov 10, 2026

Original job description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among team members.
Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
Ensures employee recognition is taking place on all shifts.
Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Strives to improve service performance.
Collaborates with the Front Office Manager on ways to continually improve departmental service.
Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Serves as a role model to demonstrate appropriate behaviors.
Sets a positive example for guest relations.
Displays outstanding hospitality skills.
Empowers employees to provide excellent customer service.
Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
Provides feedback to employees based on observation of service behaviors.
Handles guest problems and complaints effectively.
Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.
Ensures compliance with all Front Office policies, standards and procedures.
Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Functions in place of the Front Office Manager in his/her absence.
Communicates critical information from pre- and post-convention meetings to the Front Office staff.
Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply on careers.marriott.com About employer

Report this job

Work requirements

Jobs in the United States