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Machine Operator 3
Black & Decker (U.S.) Inc.
Farmers Branch, TX
 Maintains log of operations and records meter and gauge readings.
Added just now
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Head of Legal
Parallax Space, Inc.
Redondo Beach, CA · Denver, CO
- $190,000 to $300,000 USD / year
Cross-functional partnership: Partner with finance, business development, program management, operations, human resources, engineering, and security to support fast, informed decisions…
Added 1 min ago
C
Security Manager, Global Security
Cadence
United States
- $91,000 to $169,000 USD / year
Ensure contractual compliance3. Program Development & Execution
Added 1 min ago
Project Manager Supervisor - BAS
Bosch Building Technologies
Irvine, CA
…kickoff through closeout. This role partners closely with sales, operations, subcontractors, and internal teams to ensure projects are accurately estimated, properly booked, and aligned…
Added 1 min ago
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Phlebotomist - Scottsdale
Actalent
Scottsdale, AZ
- $18 to $20 USD / hour
Added 1 min ago
GA
Stock Handler - 1st- 4x10 (T-F)
GE Aviation Systems LLC
United States
- $19 USD / hour
…Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE…
Added 1 min ago
Director of Quality and Patient Safety
Sentara Hospitals
Norfolk, VA
…Norfolk General Hospital, providing strategic oversight for the development, implementation, and continuous improvement of quality, patient safety, accreditation, regulatory readiness, and…
Added 1 min ago
Intelligence Management Specialist Mid (Identity Management Support)
Cherokee Federal
Fort George G Meade, MD
Provides specialized knowledge and experience with Army HUMINT to assist in development and implementation of a holistic individual and organizational risk reduction program
Added 1 min ago
Software Developer (Remote)
Koniag Government Services
MD
…Commodity Treatment Information System – Modernization (CTIS‑M) program. This fully remote role contributes to the design, development, and enhancement of CTIS‑M application components,…
Added 1 min ago
Operations Manager
CACI International
Indian Head, MD
…seeking an experienced, versatile, well organized and proactive Operations Manager to join our effort to modernize the NPWS locations which are key components in ensuring the success of…
Added 1 min ago
Senior Technical Project Manager
Applied Research Associates, Inc.
Indian Head, MD
…system design. In this role you will collaborate with project/program managers, explosives and munitions subject matter experts, and federal stakeholders to support research and development…
Added 1 min ago
Automotive Technician
Bridgestone Americas
Fulton, MD
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including…
Added 1 min ago
Owner Engagement Manager
Choice Hotels
North Bethesda, MD
The Owner Engagement Manager leads the development and execution of strategic engagement programs designed to strengthen owner satisfaction, advocacy, retention, and growth across Choice…
Added 1 min ago
Program Finance Analyst
CACI International
National Harbor, MD
The Program Financial Analyst acts as the primary financial partner to program managers, overseeing all aspects of program financials - from budgeting and billing to forecasting and…
Added 1 min ago
Program Analyst
CACI International
National Harbor, MD
Support development, updates, and quality control of core post award plans (Program Management Plan, Staffing Plan, Transition Phase In Plan, QCP/QAP, Risk Management Plan, IT Security…
Added 1 min ago
Deputy Assistant Director (Forensics)
Bureau of Alcohol, Tobacco, Firearms, and Explosives
Beltsville, MD
…Laboratory. This position is located in Beltsville, MD Directs the operations of the field to provide the maximum service while maintain appropriate professional, technical, and quality…
Added 1 min ago
Account Manager
Otis Elevator Company
Lanham, MD
Retain and renew current maintenance agreements by improving customer satisfaction via MFA program.
Added 1 min ago
Retail Salesperson
Bridgestone Americas
California, MD
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including…
Added 1 min ago
Training & Development Specialist – Manufacturing Operations (Onsite)
Clark Pacific
Adelanto, CA
The Training and Development Specialist supports the delivery and monitoring of safety, compliance, and operational training programs in Clark Pacific’s manufacturing plant. This role is a…
Added 1 min ago
FH
Cybersecurity Program Manager
First Hawaiian Bank
Honolulu, HI
- $110,000 to $140,000 USD / year
The Cybersecurity Program Manager is responsible for managing compliance, Security Awareness & Training, governance, financial/budget activity, project management tracking/reporting for the…
Added 1 min ago
Program Analyst
Quantum Sky
Suitland, MD
Five (5) years of experience supporting DOW program acquisition, lifecycle support, development, testing, and IT project management support.
Added 1 min ago
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Phlebotomist-FLOAT
Labcorp
Easton, MD
- $17.75 to $21 USD / hour
…intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and…
Added 1 min ago
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Supvr Distribution
Exelon
Upper Marlboro, MD
- $102,400 USD / year
…results. Promotes safety principles and assist in the training and development of the craft workforce. Ensure the focus and attainment of business goals and objectives. Maintains an…
Added 1 min ago
Produce Manager D5
Vallarta Supermarkets
Rancho Cucamonga, CA · Riverside, CA · Mira Loma, CA
The Produce Manager is responsible for planning, directing, and managing the operations and performance of the Produce department. This role leads the team to deliver high-quality, fresh…
Added 1 min ago
Assistant Project Manager
Clune Construction Company, L.P.
NY
Career Development through Mentoring Program, Learning & Development, Continuing Education

Closed listing

Marriott

Assistant Front Office Manager

Hollywood, CA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among team members.
Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
Ensures employee recognition is taking place on all shifts.
Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Strives to improve service performance.
Collaborates with the Front Office Manager on ways to continually improve departmental service.
Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Serves as a role model to demonstrate appropriate behaviors.
Sets a positive example for guest relations.
Displays outstanding hospitality skills.
Empowers employees to provide excellent customer service.
Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
Provides feedback to employees based on observation of service behaviors.
Handles guest problems and complaints effectively.
Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.
Ensures compliance with all Front Office policies, standards and procedures.
Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Functions in place of the Front Office Manager in his/her absence.
Communicates critical information from pre- and post-convention meetings to the Front Office staff.
Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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