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Clinical Services Manager
Stanton Optical
West Fargo, ND
Duties & Responsibilities: As a Clinical Services Manager, you will work closely with the Brand Manager to provide supervision and support to the store team to meet clinical goals with…
Added just now
Human Resources Manager
Pokagon Band of Potawatomi Indians
Dowagiac, MI
Service encompasses all aspects of the Pokagon Band of Potawatomi Indian’s governmental operations. Every employee shares the responsibility to provide exemplary service, dignity, and…
Added 1 min ago
Assistant Store Manager - Famous Footwear
Famous Footwear
SIOUX FALLS, SD
Ace Retail Operations & Support Staffing Levels: You’ll know retail operational fundamentals like the back of your hand and put in the work so the store runs like a tightly laced sneaker.…
Added 1 min ago
Vice President, Client Service Director
ewminds consulting Services
Berwyn, PA
The Vice President, Client Service Director serves as the primary relationship manager and strategic service lead for assigned clients within BNY Archer Managed Account Services. Clients…
Added 1 min ago
IS
Public Policy Manager IV
INSPYR Solutions
Texas, TX
- $46 to $66 USD / hour
We are looking for a Public Policy Manager IV with 7+ years of experience in legislative and policy analysis, regulatory readiness, stakeholder engagement, and cross-functional program…
Added 1 min ago
A
Nurse Practitioner
AlignMed
Franklin, NH
- $112,320 to $133,120 USD / year
The Advanced Practice Provider must be a graduate from an accredited School of Nursing program, licensed as a registered nurse, certified as a Nurse Practitioner by being a nursing graduate…
Added 1 min ago
A
Physician Assistant
AlignMed
Franklin, NH
- $112,320 to $133,120 USD / year
The Advanced Practice Provider must be a graduate from an accredited School of Nursing program, licensed as a registered nurse, certified as a Nurse Practitioner by being a nursing graduate…
Added 2 mins ago
Bridge Engineer - Inspection (Team Lead)
GFT.
Fairfax, VA · Washington D.C., DC
…the quality and consistency of WMATA's structural inspection program by performing quality control reviews of field inspections and inspection reports and operate under a GFT Task…
Added 2 mins ago
BC
RN Manager - Oncology / Uro
Boulder Community Health
Boulder, CO
- $51.3 to $76.95 USD / hour
Boulder Community Health (BCH) is seeking an experienced Nurse Manager to lead a high-performing nursing team and oversee the daily operations of a clinical department. Reporting to the…
Added 5 mins ago
Orthoptist
Tufts Medicine
United States
…manages large projects or processes with limited oversight from manager, coaches, reviews and delegates work to lower level professionals, resolving difficult and often complex…
Added 9 mins ago
Store Manager in Training
GNC Holdings LLC
Colonial Hgts, VA
…opportunities to prepare you for promotion from a SMIT to a Store Manager. As a SMIT you will learn and be expected to lead, coach, and support your team to provide exceptional service and…
Added 9 mins ago
VP
Certified Medical Assistant / Business Assoc, Primary Care Ridgewood, Full Time, Day
Valley Physician Services
United States
- $22.99 to $28.74 USD / hour
- Full-time
(CMA) Under the direction of the physician, Charge RN or Manager performs direct clinical activities in a courteous, caring and respectful manner. These include patient intake, blood draw,…
Added 11 mins ago
Chemist Intern
Veolia Environnement SA
New Philadelphia, OH
Within this framework, Veolia’s Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to…
Added 12 mins ago
Management Specialist 7
CDM Smith
Statewide, CT
With high level goals provided, leads moderate to highly complex consulting analyses (e.g., operations improvement, Human Resources, organizational design, etc.) to support client business…
Added 13 mins ago
Team Leader, AM, Deli - Lakeland
Publix Super Markets, Inc.
Lakeland, FL
leading and driving improvement of plant operations
Added 13 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Jeffersonville, OH
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 13 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Jeffersonville, OH
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 13 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Jeffersonville, OH
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 13 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Jeffersonville, OH
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 13 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Jeffersonville, OH
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 13 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Jeffersonville, OH
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 13 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Jeffersonville, OH
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 13 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Jeffersonville, OH
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 13 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Jeffersonville, OH
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 13 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Jeffersonville, OH
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…

Closed listing

Marriott

Assistant Front Office Manager

Hollywood, CA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among team members.
Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
Ensures employee recognition is taking place on all shifts.
Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Strives to improve service performance.
Collaborates with the Front Office Manager on ways to continually improve departmental service.
Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Serves as a role model to demonstrate appropriate behaviors.
Sets a positive example for guest relations.
Displays outstanding hospitality skills.
Empowers employees to provide excellent customer service.
Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
Provides feedback to employees based on observation of service behaviors.
Handles guest problems and complaints effectively.
Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.
Ensures compliance with all Front Office policies, standards and procedures.
Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Functions in place of the Front Office Manager in his/her absence.
Communicates critical information from pre- and post-convention meetings to the Front Office staff.
Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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