Jobs in the United States

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Added 2 mins ago
Retail Merchandise Coordinator
Homegoods LLC
Brandon, FL
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 4 mins ago
Specialist - Investment Accounting
Nationwide Life and Annuity Insurance Co
OH
As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At…
Added 4 mins ago
Consultant, Procurement
Nationwide Life and Annuity Insurance Co
OH
…enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could…
Added 6 mins ago
CT National Sales Manager
UMB Bank
Juneau, AK
The Specialty Corporate Trust (SCT) National Sales Manager is responsible for sales and account management under the specialty corporate trust division.
Added 6 mins ago
SLED Account Executive (North Central)
Rubrik
Juneau, AK
Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious…
Added 6 mins ago
LH
Full Time - Scheduling Staffing Admin - Day
Lowe's Home Centers, LLC
Westminster, MD
- Full-time
…parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their…
Added 6 mins ago
MidMarket Account Executive - Common Room
Zoom
Juneau, AK
Partner cross-functionally with Sales Development, Solutions, Marketing, and Customer Success to deliver a seamless buying and onboarding experience.
Added 6 mins ago
Product Marketing Manager
Meta
Juneau, AK
…market needs, conducting research to influence new product development, evaluating approaches to mitigate product risks, owning go-to-market strategy and identifying opportunities to…
Added 6 mins ago
C
Regional Maintenance Manager
CBRE
Juneau, AK
- $200,000 to $210,000 USD / year
…technical and operational support to the account staff for the development of policies and procedures pertaining to all types of buildings handled by CBRE: including performance of…
Added 6 mins ago
Strategic Client Programs Specialist
Lyric
Juneau, AK
The Strategic Client Programs Specialist serves as the central post-sales program leader for strategic clients, aligning client goals with cross-functional execution across Client Success,…
Added 6 mins ago
Senior Escrow Officer
Advocus National Title Insurance Company
FL
The Title Manager oversees direct title operations, sales, and escrow for Advocus Title Insurance Agency in the state of Florida. You are accountable for sales and escrow, quality,…
Added 11 mins ago
T
Sr. Complex Resolution Manager
TIAA
Dallas, TX · Charlotte, NC
- $75,200 to $104,000 USD / year
…include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other…
Added 14 mins ago
Assistant Manager I
Dollar Tree
New Brighton, PA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 14 mins ago
Assistant Manager I
Dollar Tree
Baton Rouge, LA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 17 mins ago
Senior Associate, Trade Support
Royal Bank of Canada
New York, NY
Act as a central point of contact for Sales and Trading desks, internal stakeholders, and external clients, managing queries through face-to-face interaction, phone, email, Webex, and…
Added 17 mins ago
SAP S/4HANA Data Migration Lead / Architect
Capgemini
San Francisco, CA, CA
…establish source-to-target mappings, and lead migration design, development, testing, and mock conversion cycles. You will partner closely with business, functional, and technical teams to…
Added 24 mins ago
Overnight stocker-backroom
Marmaxx Operating Corp
Weatherford, TX
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 24 mins ago
MO
Temporary Part-Time Merchandise Associate
Marshalls of MA
Milwaukee, WI
- Part-time
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 24 mins ago
Seasonal Temp - Merchandise Associate
Marshalls of MA
Mentor, OH
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 24 mins ago
Store Manager
Marshalls of MA
Centennial, CO
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 24 mins ago
Retail Merchandise Coordinator
Homegoods LLC
Brandon, FL
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 27 mins ago
CD
Senior Forest Property Appraiser
CA Department of Tax and Fee Administration
United States
- $7,872 to $9,781 USD / month
…tax administration while contributing to the Timber Yield Tax Program in a dynamic mix of office and field environments. In this role, the incumbent will supervise forest property…
Added 32 mins ago
CR
UX Designer, Officer
Charles River Systems Inc MA
United States
- $65,000 to $113,750 USD / year
Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including…
Added 33 mins ago
Technical Representative - Accessory - Lincoln, IL
Military Spouse Jobs & VetJobs
United States
…troubleshooting and customer service issues. This position supports the Sales and Business Development teams in preparing quotes, researching and resolving components issues, and evaluating…
Added 42 mins ago
Sr Business Analyst
Abbott Laboratories
IL
Career development with an international company where you can grow the career you dream of.

Marriott San Ramon

Front Office Manager

San Ramon, CA, United States

$75,000 to $85,000 USD / year

Apply About employer

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Job details

Pay: $75,000 to $85,000 USD / year
Experience: Minimum of 2 years Front Desk experience, preferably in leadership role.
Posting language: English
Posted: Nov 3, 2026

Original job description

About Us

San Ramon Marriott awaits you to join us on the journey to exceptional guest service! Tucked away in the urban oasis of San Ramon, surrounded by mountains and Redwood Trees, the hotel is within walking distance to shopping, Fortune 500 companies, and top-notch dining experiences. It is the perfect location for work and play. Be part of a group of people who are passionate about the Hospitality Industry. When you join the HEI Team, you also get the benefit of the "HEI Loves" Culture where we make the time to celebrate our associates by offering the most competitive compensation, benefits and PTO programs. Our associates are also eligible to take advantage of life-needs such as health and wellness, a robust retirement plan, travel benefits, product and service discounts and much more! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $75,000.00 - $85,000.00 Annually

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? Yes

Overview

Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.

Essential Duties and Responsibilities •Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied. •Implement company and franchise programs. •Prepare forecasts and reports and assist in the development of the room’s budget. •Monitor and maintain the front office systems and equipment to ensure their optimum performance. •Track guest satisfaction surveys and maximize usage of the guest response tracking system. •Develop and implement controls for expense management. Utilize labor management tools to schedule and control labor costs. •Interview, hire, train, develop, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate of staff members. Ensure timely completion of performance appraisals. •Communicate both verbally and in writing to provide clear direction to staff. •Demonstrate empathy and respect in all team interactions, fostering an inclusive and supportive work environment. •Maintains an open-door policy, ensuring team members are heard, valued, and empowered to share ideas or concerns. •Holds monthly one-on-one meetings with each team member to build relationships, provide guidance, and foster growth and engagement. •Leads with a collaborative, team-first approach that creates an inclusive and supportive work culture. •Demonstrates knowledge of hotel operations beyond the Front Office (e.g., Housekeeping, Engineering, Food & Beverage, etc.) •Understand group and event business, including group resumes, BEOs, and operational impacts. •Partners effectively with Sales, Banquets and Food & Beverage teams to ensure clear communication and successful execution of group and event experiences. •Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality. •Ensure compliance of front office, guest service, and PBX standard operating procedures and policies. Make sure all Front Office Quality Standards are consistently complied with on a weekly/monthly basis. •Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction. •Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations. •Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality. •Develop strong relations with the sales team to discuss and implement sales strategies to continually improve occupancy levels and revenues. •Regular attendance in conformance with the standards is essential to the successful performance of this position. •Comply with attendance rules and be available to work on a regular basis. •Perform any other job-related duties as assigned. Qualifications and Skills

Education and Experience •Minimum of 2 years Front Desk experience, preferably in leadership role. •High School Diploma or equivalent required, Bachelor’s degree preferred. Knowledge, Skills and Abilities •Proficient with PMS system. •Advanced knowledge of brand’s reward program. •Able to handle cash and credit transactions. •Computer literacy and financial management a must. •Able to effectively deal with internal and external customers, some of whom will require high level of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. •Able to cultivate a respectful team culture by demonstrating empathy, valuing diverse perspectives, and supporting employee well-being. •General knowledge of local area attractions and transportation. •Able to observe and detect signs of emergency situations. Able to remain calm and alert, during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates. •Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues and labor relations, including, but not limited to the following statues and their comparable state and local laws. •Able to establish and maintain effective working relationships with associates and customers. •Able to make sound business decisions and take action quickly based on previous experience and good judgment. •Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. •Effective verbal and written communication skills. •Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

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Skills

Communication skills
Brainstorm ideas
Hotel operations
Microsoft Office
Housekeeping
Sales
Customer service
Regulatory compliance
Implement sales strategies
Front Desk
PMS
Computer skills
Financial management
Employee relations
Forecasting
Quality assurance

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