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Rural RN Case Manager
Southeast Alaska Regional Health Consortium
Juneau, AK · JPL
…infection control and regulatory standards, and efficient clinic operations while promoting quality outcomes, patient safety, and culturally responsive care in a fast‑paced ambulatory…
Added just now
RN Clinic Supervisor
St. Paul's Senior Services
SAN DIEGO, CA
interdisciplinary team. To ensure continuity of operations assumes the Clinic Manager's
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Certified Surgical Technician (CST) - Inpatient Surgery (OR) - St. Vincent Medical Center
Bon Secours Mercy Health Inc
Toledo, OH
Adheres to the standards and policies of the Corporate Responsibility Program, including the duty to comply with applicable laws and regulations, and reporting to designated Manager (or…
Added just now
DB
Part Time Bridal Sales
David's Bridal
Richmond, VA
- $12 to $17 USD / hour
- Part-time
…behaviors, and performing duties related to the presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand…
Added just now
DB
Part Time Bridal Sales
David's Bridal
Scottsdale, AZ
- Part-time
…behaviors, and performing duties related to the presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand…
Added 3 mins ago
Assistant Manager I
Dollar Tree Stores INC
New Brighton, PA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 3 mins ago
Assistant Manager II (no position available)
Dollar Tree Stores INC
North Olmsted, OH
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 3 mins ago
Assistant Manager II
Dollar Tree Stores INC
Bellevue, NE
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 3 mins ago
Assistant Manager I
Dollar Tree Stores INC
Baton Rouge, LA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 3 mins ago
Assistant Manager I
Dollar Tree Stores INC
Aurora, CO
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 3 mins ago
Design & Service Center Manager - Signet Jewelers - Woodfield Road
Sterling Jewelers Inc.
Schaumburg, IL
The Design & Service Center Manager oversees day to day operations of a DSC Repair Shop. Driving an efficient and successful DSC requires a diverse set of leadership skills and as a manager…
Added 3 mins ago
Design & Service Center Manager - Signet Jewelers - Crossings at Fox Run
Sterling Inc
Newington, NH
The Design & Service Center Manager oversees day to day operations of a DSC Repair Shop. Driving an efficient and successful DSC requires a diverse set of leadership skills and as a manager…
Added 4 mins ago
Assistant Manager I
Dollar Tree
Baytown, TX
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
DT
Assistant Manager I Part Time
Dollar Tree
Kermit, TX
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
Assistant Manager I
Dollar Tree
Aurora, CO
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
Assistant Manager II
Dollar Tree
Bellevue, NE
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 7 mins ago
Assistant Property Manager
Legacy Partners
Monrovia, CA
Team Leadership – Supervise staff and contractors in the absence of the Business Manager. Support and train team members as needed. Maintain property operations per company standards and…
Added 7 mins ago
Regional IoT Sales Manager
Thales DIS USA, Inc.
Remote, United States
The Regional IoT Sales Manager will be responsible for developing, managing, and growing strategic customer relationships within an assigned U.S. territory. This role is responsible for…
Added 9 mins ago
Distribution Center - Quality Assurance Supervisor
HOME DEPOT U.S.A., INC.
United States
…training, provide information necessary to meet work, project or program objectives, evaluate program or project…
Added 10 mins ago
Personal Banker
PNC Bank NA
AZ
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 10 mins ago
Teller
PNC Bank NA
AZ
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 10 mins ago
Branch Banker (MLO)
PNC Bank NA
CA
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 11 mins ago
UG
Project Research Manager I - Remote
UnitedHealth Group
Boston, MA
- $72,800 to $130,000 USD / year
The Project Research Manager I is a client-facing research operations role within Optum Epidemiology responsible for leading the operational execution of complex real-world evidence,…
Added 11 mins ago
Business Office Director (Senior Living)
Discovery Village at Naples - AL
Naples, FL
Schedule: Traditional leadership workweek with flexibility required based on business and operational needs that includes Manager on Duty hours as well as on call for emergency situations
Added 11 mins ago
Sales & Operations Advisor
DriveTime Car Sales, LLC
7211 McKnight Rd Pittsburgh, PA
The Sales and Operations Advisor focus on delivering effective customer interactions by understanding customer needs and matching them with the right vehicle, inventory, and financing…

Marriott San Ramon

Front Office Manager

San Ramon, CA, United States

$75,000 to $85,000 USD / year

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Job details

Pay: $75,000 to $85,000 USD / year
Experience: Minimum of 2 years Front Desk experience, preferably in leadership role.
Posting language: English
Posted: Nov 3, 2026

Original job description

About Us

San Ramon Marriott awaits you to join us on the journey to exceptional guest service! Tucked away in the urban oasis of San Ramon, surrounded by mountains and Redwood Trees, the hotel is within walking distance to shopping, Fortune 500 companies, and top-notch dining experiences. It is the perfect location for work and play. Be part of a group of people who are passionate about the Hospitality Industry. When you join the HEI Team, you also get the benefit of the "HEI Loves" Culture where we make the time to celebrate our associates by offering the most competitive compensation, benefits and PTO programs. Our associates are also eligible to take advantage of life-needs such as health and wellness, a robust retirement plan, travel benefits, product and service discounts and much more! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $75,000.00 - $85,000.00 Annually

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? Yes

Overview

Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.

Essential Duties and Responsibilities •Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied. •Implement company and franchise programs. •Prepare forecasts and reports and assist in the development of the room’s budget. •Monitor and maintain the front office systems and equipment to ensure their optimum performance. •Track guest satisfaction surveys and maximize usage of the guest response tracking system. •Develop and implement controls for expense management. Utilize labor management tools to schedule and control labor costs. •Interview, hire, train, develop, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate of staff members. Ensure timely completion of performance appraisals. •Communicate both verbally and in writing to provide clear direction to staff. •Demonstrate empathy and respect in all team interactions, fostering an inclusive and supportive work environment. •Maintains an open-door policy, ensuring team members are heard, valued, and empowered to share ideas or concerns. •Holds monthly one-on-one meetings with each team member to build relationships, provide guidance, and foster growth and engagement. •Leads with a collaborative, team-first approach that creates an inclusive and supportive work culture. •Demonstrates knowledge of hotel operations beyond the Front Office (e.g., Housekeeping, Engineering, Food & Beverage, etc.) •Understand group and event business, including group resumes, BEOs, and operational impacts. •Partners effectively with Sales, Banquets and Food & Beverage teams to ensure clear communication and successful execution of group and event experiences. •Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality. •Ensure compliance of front office, guest service, and PBX standard operating procedures and policies. Make sure all Front Office Quality Standards are consistently complied with on a weekly/monthly basis. •Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction. •Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations. •Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality. •Develop strong relations with the sales team to discuss and implement sales strategies to continually improve occupancy levels and revenues. •Regular attendance in conformance with the standards is essential to the successful performance of this position. •Comply with attendance rules and be available to work on a regular basis. •Perform any other job-related duties as assigned. Qualifications and Skills

Education and Experience •Minimum of 2 years Front Desk experience, preferably in leadership role. •High School Diploma or equivalent required, Bachelor’s degree preferred. Knowledge, Skills and Abilities •Proficient with PMS system. •Advanced knowledge of brand’s reward program. •Able to handle cash and credit transactions. •Computer literacy and financial management a must. •Able to effectively deal with internal and external customers, some of whom will require high level of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. •Able to cultivate a respectful team culture by demonstrating empathy, valuing diverse perspectives, and supporting employee well-being. •General knowledge of local area attractions and transportation. •Able to observe and detect signs of emergency situations. Able to remain calm and alert, during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates. •Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues and labor relations, including, but not limited to the following statues and their comparable state and local laws. •Able to establish and maintain effective working relationships with associates and customers. •Able to make sound business decisions and take action quickly based on previous experience and good judgment. •Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. •Effective verbal and written communication skills. •Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

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More about this job

Skills

Communication skills
Brainstorm ideas
Hotel operations
Microsoft Office
Housekeeping
Sales
Customer service
Regulatory compliance
Implement sales strategies
Front Desk
PMS
Computer skills
Financial management
Employee relations
Forecasting
Quality assurance

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