IT Manager

About the Company

SAM Construction Group is a development/builder specializing in apartment buildings and spec luxury homes. Our team is passionate about creating high-quality, innovative residential projects that combine style, functionality, and attention to detail. We value professionalism, collaboration, and a workplace where every team member can contribute to building something exceptional.

POSITION SUMMARY

The IT Manager is responsible for leading, managing, securing, and continuously improving the organization's information technology infrastructure, systems, networks, and technical operations.

This position requires an experienced IT professional with extensive knowledge of cybersecurity, data protection, backup and disaster recovery, infrastructure management, systems optimization, and technology leadership.

The ideal candidate combines strong technical expertise with strategic vision and excellent management skills. This individual will ensure the confidentiality, integrity, availability, and security of company information while maximizing system performance, operational efficiency, and business continuity.

KEY RESPONSIBILITIES

Cybersecurity and Information Protection

• Develop, implement, and maintain comprehensive IT security policies and procedures.
• Protect company systems, networks, applications, and sensitive information against cyber threats, unauthorized access, malware, ransomware, and data breaches.
• Manage firewalls, endpoint protection, antivirus, encryption, identity management, and access controls.
• Implement multi-factor authentication and appropriate security privileges.
• Monitor security vulnerabilities and coordinate remediation efforts.
• Conduct periodic security assessments, audits, and compliance reviews.
• Establish employee cybersecurity awareness and training programs.
• Familiar in onboarding new hires with the appropriate electronics in a timely manner

Backup, Disaster Recovery and Business Continuity

• Design, implement, and oversee reliable enterprise backup and recovery solutions.
• Ensure critical business data is backed up regularly, securely, and consistently.
• Maintain onsite and offsite backups, including appropriate immutable or isolated backup copies.
• Develop and maintain disaster recovery and business continuity plans.
• Establish recovery time objectives (RTO) and recovery point objectives (RPO).
• Conduct periodic backup restoration tests and disaster recovery exercises.
• Ensure business-critical systems can be restored quickly following hardware failures, cyberattacks, or unexpected disruptions.
• Monitor backup integrity and resolve backup failures proactively.

IT Infrastructure and Systems Management

• Oversee the organization's servers, networks, cloud platforms, databases, storage systems, and telecommunications.
• Ensure infrastructure reliability, availability, scalability, and security.
• Manage hardware and software lifecycle planning, upgrades, maintenance, and replacements.
• Oversee Microsoft 365, Windows Server, virtualization, cloud environments, and enterprise applications as applicable.
• Maintain accurate IT documentation, network diagrams, asset inventories, and technical procedures.
• Coordinate IT vendors, service providers, licensing, and technology contracts.

Operational Efficiency and Continuous Improvement

• Identify opportunities to improve IT processes, system performance, and operational productivity.
• Implement automation and standardized procedures to reduce repetitive work and operational costs.
• Monitor system performance and proactively address bottlenecks and technical issues.
• Establish IT performance indicators and service-level objectives.
• Optimize IT budgets, resources, licensing, and infrastructure investments.
• Evaluate emerging technologies and recommend solutions that support business growth.
• Ensure IT services deliver measurable value to the organization.

Leadership and Team Management

• Lead, mentor, develop, and motivate IT personnel and technical support teams.
• Establish clear responsibilities, performance expectations, and accountability.
• Manage IT projects, priorities, deadlines, and resource allocation.
• Promote collaboration between IT and other departments.
• Provide technical guidance and strategic recommendations to senior management.
• Build a proactive, customer-focused, and solutions-oriented IT culture.
• Manage escalations and ensure timely resolution of critical technical incidents.
• Develop employee training and professional development plans.

IT Governance, Risk and Compliance

• Establish and maintain IT policies, procedures, and operational standards.
• Ensure compliance with applicable data protection, privacy, and industry regulations.
• Maintain appropriate access controls, audit trails, and security documentation.
• Identify technology risks and develop mitigation strategies.
• Coordinate internal and external IT audits.
• Maintain vendor risk management and third-party security oversight.

REQUIRED TECHNICAL KNOWLEDGE AND EXPERTISE

The successful candidate should demonstrate extensive knowledge and practical experience in:

• Enterprise cybersecurity and information security management.
• Data protection, encryption, and access control.
• Backup administration and disaster recovery solutions.
• Business continuity planning and recovery testing.
• Network architecture, routing, switching, VPNs, and firewalls.
• Windows Server, Active Directory, Microsoft 365, and cloud services.
• Virtualization and server infrastructure.
• Endpoint detection and response (EDR).
• Ransomware prevention and incident response.
• IT monitoring, troubleshooting, and performance optimization.
• IT asset management, licensing, and vendor management.
• IT project management and budget administration.

QUALIFICATIONS AND EXPERIENCE

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field preferred.
• Minimum of 10 years of progressive IT experience.
• Demonstrated experience managing IT infrastructure and enterprise systems.
• Proven experience implementing cybersecurity and data protection strategies.
• Extensive knowledge of backup technologies and disaster recovery planning.
• Previous experience managing and developing technical teams.
• Strong analytical, organizational, and problem-solving capabilities.
• Excellent verbal and written communication skills.
• Ability to communicate technical concepts and business risks to executive leadership.

PREFERRED CERTIFICATIONS

• CISSP – Certified Information Systems Security Professional.
• CISM – Certified Information Security Manager.
• CompTIA Security+.
• Microsoft Certified: Azure Administrator Associate.
• Microsoft Certified: Cybersecurity Architect Expert.
• ITIL 4 Foundation.
• PMP – Project Management Professional.
• Relevant backup, cloud, networking, or infrastructure certifications.

KEY PERFORMANCE INDICATORS (KPIs)

The IT Manager will be evaluated based on measurable results, including:

• System Availability: High availability and reliability of critical IT services.
• Data Protection: Successful completion and verification of scheduled backups.
• Disaster Recovery: Successful recovery testing and achievement of established RTO and RPO targets.
• Cybersecurity: Reduction of security incidents, vulnerabilities, and exposure risks.
• Operational Efficiency: Improvements in productivity, automation, and IT service delivery.
• Incident Management: Timely resolution of technical issues and service disruptions.
• Budget Management: Effective control and optimization of IT expenditures.
• Team Leadership: Employee development, accountability, and team performance.
• IT Projects: Successful implementation of projects within approved budgets and timelines.
• Compliance: Consistent adherence to internal policies and applicable regulatory requirements.

LEADERSHIP EXPECTATIONS

The IT Manager must be a proactive and strategic leader who understands that technology is essential to the organization's success.

The individual must demonstrate:

• Strong decision-making and problem-solving abilities.
• A high level of ownership, integrity, and accountability.
• The ability to anticipate risks rather than simply react to problems.
• A commitment to protecting company information and business assets.
• Excellent communication and interpersonal skills.
• The ability to lead through change and technological transformation.
• A continuous improvement mindset.
• The ability to align IT strategy with organizational goals.

Employee Benefits:

• Health, Dental and Vision
• Health Indemnity and Accident Supplemental Insurance
• Short Term/Long Term Disability – Employer provided
• Life Insurance – Employer provided
• 401k and company match
• Vacation | Sick |13 Holidays (no waiting period)
• Cell Phone/Computer
• Work Boot Allowance
• Annual Bonus
• Career Growth

Salary: $150,000 -$185,000 (DOE)

This is an in-office position, Monday - Friday 8:00am - 5:00pm.

*The SAM Construction Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, gender identity, sexual orientation, national origin, disability, protected Veteran status or any other protected category under applicable state/federal law.