Jobs in the United States

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Added 2 mins ago
WAN Engineer
Jobgether
Remote, United States
…platforms to maintain critical services. Collaborating with network operations, security, cloud engineering teams, vendors, and federal stakeholders, you will help resolve complex incidents…
Added 2 mins ago
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Accounts Receivable Collections Coordinator
Jobgether
Remote, United States
- $21 USD / hour
Partner with Operations, Billing, Sales, Finance, and other departments to resolve account discrepancies and outstanding issues.
Added 3 mins ago
Director of Clinical Services
American University
Washington, DC
The Director of Clinical Services reports directly to the Executive Director of the Center along with the Associate Director of Training, Director of Well-Being Programs and Outreach, and…
Added 7 mins ago
Administrative Specialist
State of Delaware
Sussex, DE
operations, serving as the primary point of contact for constituents by
Added 11 mins ago
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Program Administrator
Cayuse Holdings
Pukalani, HI
- $92,000 to $110,000 USD / year
The Program Administrator will ensure assist in successful program execution by assisting and coordinating all aspects of program operations, administrative activities, and stakeholder…
Added 11 mins ago
CH
Program Administrator
Cayuse Holdings
Pukalani, HI
- $92,000 to $110,000 USD / year
The Program Administrator will ensure assist in successful program execution by assisting and coordinating all aspects of program operations, administrative activities, and stakeholder…
Added 11 mins ago
Strategy & Corporate Development Senior Associate
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Honolulu, HI
The Product Strategy and Operations team at Glassdoor is responsible for a range of high-impact, high-visibility work spanning strategy, analytics, and operations. This role will be a…
Added 11 mins ago
EXECUTIVE CHEF
Compass Group, North America
Honolulu, HI
…Executive Chef, you will be responsible for overseeing kitchen operations while maintaining a safe and sanitary work environment for the staff. You will prepare or direct the preparation of…
Added 11 mins ago
Associate Director, Global Quality Business Operations
Otsuka America Pharmaceutical Inc.
Honolulu, HI
The Global Quality (GQ) Business Operations Associate Director is responsible for providing centralized oversight and coordination of strategic initiatives, resource planning, portfolio…
Added 11 mins ago
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Associate General Counsel - US
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Honolulu, HI
- $240,000 to $305,000 USD / year
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Added 11 mins ago
Security Specialist
BOOZ, ALLEN & HAMILTON, INC.
Honolulu, HI
…role in safeguarding intelligence activities and enabling Army operations across the Pacific. You'll apply your security expertise to enhance regional readiness, strengthen operational…
Added 18 mins ago
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Fire Chief - South Tongass
Ketchikan Gateway Borough
Ketchikan, AK
- $122,262.4 to $133,640 USD / year
Direct emergency operations using the National Incident Management System (NIMS) and Incident Command System. Assume command from first-arriving officers, delegate authority to qualified…
Added 22 mins ago
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State Park Ranger Lead
State of Maryland
MD
- $67,309 to $106,155 USD / year
…State Park Ranger Lead is differentiated from the Park Services Associate Supervisor in that the Park Services Associate Supervisor has full supervisory responsibility for State Park…
Added 22 mins ago
Assistant Property Manager
Highmark Residential, LLC
Dallas, GA
Promotes resident retention by assisting with the renewal program
Added 26 mins ago
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Warehouse Associate
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Antioch, CA
- $18.5 USD / hour
Job Title: Distribution Center AssociateJob DescriptionThe Distribution Center Associate works in a busy warehouse environment supporting the full flow of materials, from receiving and…
Added 26 mins ago
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Shipper And Receiver
Aerotek
Swedesboro, NJ
- $20 to $22 USD / hour
Maintain a clean, neat, and organized work area that is ready for daily operations and inspections.
Added 31 mins ago
STR MGMT/e-COMMERCE SUPERVISOR
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Added 38 mins ago
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Pharmacy Customer Service Associate
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- $16 to $20 USD / hour
…in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of…
Added 42 mins ago
Associate Electric Distribution Operations Engineer
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Added 43 mins ago
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¿ Enrollment in an Associate Utility Line Technician program.
Added 43 mins ago
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Marmic Fire & Safety

Branch Administrator

Charlotte, NC, United States

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Job details

Experience: 1-2 years of experience in accounting, administration, or a similar role handling customer accounts, payments, and chargebacks.
Posting language: English
Posted: Oct 29, 2026

Original job description

Introduction

Are you committed to community safety? We work hard to protect clients, customers, and teammates from fire hazards by installing, maintaining, and inspecting fire suppression systems. Our fire suppression systems ensure uninterrupted operations in businesses you likely visit, and our technicians take pride in their communities, prioritizing safety for all. If you share this passion and commitment, let's talk about how you can join us in our mission and build your future with us!

Position Summary

The Branch Administrator supports a professional team, including new customer set up, quotes, pricing, and processing sales orders.

Core Responsibilities

Accurately post all non-cash payments, including receipts, discounts, allowances, price adjustments, returns, and chargebacks, to customer accounts within 24 hours of receipt.
Maintain organized customer files by scanning and filing documents in the database, ensuring easy access and systematic organization by customer.
Investigate and resolve chargeback claims, taking a proactive approach to recover discrepancies.
Collaborate with department managers to verify chargebacks, dispute inaccuracies, and negotiate recoveries where applicable.
Process and manage credit card transactions for customer sales and refunds, ensuring timely and accurate completion.
Respond promptly to merchant service disputes related to chargebacks, providing necessary supporting documentation, such as proof of delivery and invoices, to prevent incorrect deductions.
Oversee workflow and team priorities, ensuring all tasks are completed efficiently and offering support as needed to meet deadlines and maintain productivity.
Review and interpret Proof of Delivery (PODs) and invoices, ensuring accuracy in documentation.

The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Minimum Qualifications

High school diploma or equivalent (e.g., GED).
1-2 years of experience in accounting, administration, or a similar role handling customer accounts, payments, and chargebacks.
Experience with non-cash payment processing (e.g., credit cards, allowances, returns).
Experience with file management and document organization, including scanning and database filing.
Familiarity with handling customer inquiries and disputes related to payments and chargebacks.
Proficiency in Microsoft Office Suite, especially Excel and Word.
Familiarity with accounting software or ERP systems for payment processing and record keeping.
Basic understanding of credit card processing and resolving chargeback disputes.
Strong attention to detail for reviewing and posting payments and managing customer files.
Excellent organizational skills to manage workflow and ensure tasks are completed on time.
Good communication skills to interact with department managers and resolve discrepancies.
Ability to multitask and prioritize tasks in a fast-paced environment.

Preferred Qualifications

Associate’s degree in Accounting, Business Administration, or a related field.
3+ years of experience in a branch administration or financial clerk role, with a focus on payment processing, chargebacks, and customer account management.
Experience with credit card processing systems, merchant services, and handling chargeback disputes efficiently.
Proven experience with team oversight or leading a small administrative/accounting team.
Advanced proficiency in accounting software (e.g., QuickBooks, SAP, or Oracle) and database management systems.
Experience with process automation in financial workflows, such as payment postings and file organization.
Strong leadership skills for managing workflow and prioritizing team tasks.
Advanced problem-solving skills, especially when dealing with discrepancies and chargeback disputes.
Customer service experience, especially in resolving billing inquiries and handling refunds or discrepancies.

Benefits & Perks

At Marmic Fire and Safety, we offer more than just competitive pay. As a full-time employee, you'll enjoy a range of great benefits, including the below. Join us and enjoy a rewarding career with excellent perks!

Employee Ownership Program
Company-paid training programs and on-the-job training.
Tele-health services if healthcare coverage is elected
401K plan with up to a 4% company match
Medical, Dental and Vision Insurance effective the first of the month following your start date
Accrual of up to 13 days of Paid Time Off (PTO) in your first year
7 Paid Holidays annually

Who We Are

Since 1951, Marmic has focused on one mission: protecting the communities we serve. What began as a small, family-run fire protection business has grown into a trusted national partner for complete fire and life safety services. With 1,300+ team members and more than 50,000 customers, we deliver local, personal support backed by the strength and resources of a national organization.

As we’ve expanded - bringing more than 30 businesses into the Marmic family in just the past few years - we’ve built a culture where skilled technicians and industry experts can thrive, share their knowledge, and create lasting careers. We take pride in our work because it matters.

Every team member is also an owner of the company, sharing in the success they help create. That sense of ownership drives our culture of teamwork, accountability, and pride in craftsmanship. It also means our people are building a stronger financial future for themselves and their families.

Today, Marmic is one of the largest providers of comprehensive fire and life safety services in the country. Our teams install, inspect, and repair critical systems in industrial and corporate facilities, hospitals, schools, retail environments, and more - protecting lives and property every step of the way.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

The Branch Administrator supports a professional team, including new customer set up, quotes, pricing, and processing sales orders.

Accurately post all non-cash payments, including receipts, discounts, allowances, price adjustments, returns, and chargebacks, to customer accounts within 24 hours of receipt.
Maintain organized customer files by scanning and filing documents in the database, ensuring easy access and systematic organization by customer.
Investigate and resolve chargeback claims, taking a proactive approach to recover discrepancies.
Collaborate with department managers to verify chargebacks, dispute inaccuracies, and negotiate recoveries where applicable.
Process and manage credit card transactions for customer sales and refunds, ensuring timely and accurate completion.
Respond promptly to merchant service disputes related to chargebacks, providing necessary supporting documentation, such as proof of delivery and invoices, to prevent incorrect deductions.
Oversee workflow and team priorities, ensuring all tasks are completed efficiently and offering support as needed to meet deadlines and maintain productivity.
Review and interpret Proof of Delivery (PODs) and invoices, ensuring accuracy in documentation.

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More about this job

Skills

Sales
Documentation
Workflow
Meet deadlines
Microsoft Office
Microsoft Excel
Microsoft Word
Sage Accounting Software
ERP
Record keeping
Attention to detail
Organizational skills
Communication skills
Multitask
Prioritization
Intuit QuickBooks
SAP
Oracle
Database management systems
Leadership
Problem solving
Customer service

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