Business Process Analyst

Description

Markon is seeking an experienced Business Process Improvement Analyst to support an Intelligence Community customer. This role will focus on analyzing, improving, and documenting business processes to enhance operational efficiency and support organizational objectives. The position will work closely with stakeholders and the Business Intelligence team to identify opportunities for process improvement, automation, and improved use of enterprise systems, including ServiceNow and financial accounting applications.

Responsibilities

• Identify opportunities to improve business processes, streamline workflows, and enhance operational efficiency.
• Analyze existing Business Intelligence processes to identify inefficiencies, recommend improvements, and identify opportunities for automation.
• Collaborate with stakeholders across the organization to gather requirements, understand business needs, and ensure process improvements align with operational objectives.
• Evaluate and improve business processes involving data visualization tools, ServiceNow, and financial accounting systems supporting business operations.
• Continuously monitor and assess business processes to ensure effectiveness, efficiency, and opportunities for further improvement.
• Maintain accurate and up-to-date documentation of business processes, including process maps, procedures, and policies.
• Develop recommendations for process improvements and coordinate with technical teams and stakeholders to support implementation.
• Establish process metrics and reporting mechanisms to measure performance and track improvement initiatives.
• Support change management efforts by communicating process updates and providing guidance to stakeholders.

Qualifications

• Active TS/SCI W/ Polygraph
• Bachelor’s degree in Business Administration, Business Management, Information Systems, Finance, or a related field.
• 5+ years of relevant experience in business process improvement, business analysis, or business operations.
• Experience analyzing existing workflows, identifying inefficiencies, and implementing process improvements.
• Experience working with Business Intelligence tools, data visualization platforms, ServiceNow, or financial accounting systems.
• Ability to gather, analyze, and document business requirements while collaborating with cross-functional stakeholders.
• Experience developing and maintaining business process documentation, procedures, policies, and process maps.
• Strong analytical, problem-solving, organizational, and communication skills.
• Ability to manage multiple priorities and work collaboratively with technical and business teams.
• Strong analytical, problem-solving, organizational, and communication skills.
• Ability to manage multiple priorities and work collaboratively with technical and business teams.

Desired Qualifications

• Experience supporting Department of Defense or Intelligence Community business operations.
• Experience identifying and implementing process automation opportunities.
• Familiarity with Microsoft Visio, Power BI, Tableau, or similar process mapping and reporting tools.
• Experience supporting ServiceNow process improvements and enterprise system integration.
• Knowledge of process governance, performance metrics, and continuous improvement methodologies.
• Experience supporting change management and business process transformation initiatives.

Salary Range USD $175,000.00 - USD $200,000.00 /Yr.The Markon pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Overview

Eager to join a team where your skills are valued, your growth is nurtured, and your impact is profound? Look no further than Markon, a premier consulting firm deeply dedicated to advancing our nation's most critical missions.

At Markon, we don't just offer jobs – we offer opportunities for personal and professional transformation. Empowering our employees to lead, innovate, and excel, we foster an environment where new ideas are not just welcomed but celebrated. As a perennial Washington Post Top Workplace, we prioritize the well-being and success of our team members, ensuring they can bring their best selves to work.

Headquartered in Falls Church, Virginia, Markon has garnered national recognition for our unwavering dedication to excellence in serving the intelligence community, as well as federal civilian and defense agencies. Our growing reach extends across 17 states, 116 countries, and 5 continents, where our team of dynamic professionals collaborates to deliver unparalleled program and project management services.

Markon values people and the tremendous impact each individual can make – which is why we’re consistently recognized as one of the best places to work in federal government consulting. Here, you can help solve the nation’s most important challenges, surrounded by colleagues who help you grow, advance, and succeed. We are deeply dedicated to what matters – bringing out the best in each other to advance our clients’ missions.Join us and make a meaningful impact.

Markon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, protected veteran status, or disability status. This job posting will remain open until the position is filled.

Benefits Offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Training and Tuition Assistance, Paid Time Off, and Holidays