Jobs in the United States

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Senior Tax Manager
Jobot
Fairfax, VA
- $150,000 to $185,000 USD / year
…companies, executives, and individuals to navigate complex financial and tax…
Added just now
J
Tax Manager
Jobot
Fairfax, VA
- $115,000 to $165,000 USD / year
…companies, executives, and individuals to navigate complex financial and tax…
Added just now
DB
Full-Time Shift Lead – Lexington, SC
Dutch Bros LLC
Lexington, SC
- $11.5 USD / hour
- Full-time
Aid your Shop Manager and Shop Lead in shop inventory management, support, and other delegated duties:
Added just now
DB
Full-Time Shift Lead – West Columbia, SC
Dutch Bros LLC
SC
- $11.5 USD / hour
- Full-time
Aid your Shop Manager and Shop Lead in shop inventory management, support, and other delegated duties:
Added just now
L&S Assistant Procurement Manager - Linehaul and Cartage
Maersk Logistics & Services USA Inc.
CA
Monitor supplier performance, financial health, and service reliability.
Added 1 min ago
LD
General Manager
Lodging Dynamics
Anaheim, CA
- $100,000 to $125,000 USD / year
The General Manager functions as the primary strategic business leader of the hotel with responsibility for all aspects of the operation. They ensure implementation of the brand service…
Added 1 min ago
RA
Sr. Technical Program Manager, Diagnostics
Rivian and Volkswagen Group Technologies
Irvine, CA
- $121,500 to $167,100 USD / year
This position is a critical one in achieving the mission. As the Senior Technical Program Manager for the Diagnostics Organization, you will be ultimately responsible for alignment of each…
Added 1 min ago
Manager, Warehouse & Distribution
LE1 See’s Candy Shops, Incorporated
Carson, CA
…elements, in addition to a full range of generous medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time,…
Added 3 mins ago
Field Reimbursement Manager, Gastroenterology (Austin/San Antonio, Texas) Patient Engagement and Customer Solutions (PECS)
Johnson & Johnson HCS Inc. Legal Entity
SAN ANTONIO, TX · Austin, TX
…Solutions (PECS) team is recruiting for a Field Reimbursement Manager which will be a field-based position. This is a field-based position and the territory includes San Antonio/Austin,…
Added 3 mins ago
Field Reimbursement Manager, Immunology Dermatology (Dayton, Ohio) Patient Engagement and Customer Solutions (PECS)
Johnson & Johnson HCS Inc. Legal Entity
Dayton, OH
…Solutions (PECS) team is recruiting for a Field Reimbursement Manager which will be a field-based position. This is a field-based position and the territory includes Dayton,…
Added 3 mins ago
Area Sales Manager- Central Plains- Ottava Surgical Robotics
Auris Health Inc. Legal Entity
St. Louis, MO · Kansas City, MO · Kansas City, KS
As an Area Sales Manager (ASM), this individual will serve as the point person for end to end commercialization, including sales, support and capital program management for Ottava. The ASM…
Added 3 mins ago
Area Sales Manager- Greater Houston- Ottava Surgical Robotics
Auris Health Inc. Legal Entity
Houston, TX · Austin, TX · SAN ANTONIO, TX
As an Area Sales Manager (ASM), this individual will serve as the point person for end to end commercialization, including sales, support and capital program management for Ottava. The ASM…
Added 3 mins ago
OM
Float Phlebotomist / Administrative Assistant
One Medical
Mesa, AZ · Phoenix, AZ
- From $23 USD / hour
…support as requested by the Practice Coordinator, Operations Manager, or providers. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a…
Added 3 mins ago
OM
Float Phlebotomist / Administrative Assistant
One Medical
Colorado Springs, CO
- $23 to $25 USD / hour
…support as requested by the Practice Coordinator, Operations Manager, or providers. Our Flex Lab Services Specialists/Member Support Specialist support multiple offices in a…
Added 3 mins ago
OM
Float Phlebotomist / Administrative Assistant
One Medical
Gilbert, AZ · Phoenix, AZ
- From $23 USD / hour
…support as requested by the Practice Coordinator, Operations Manager, or providers. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a…
Added 3 mins ago
OO
Tax Fraud Specialist
Office of the Chief Financial Officer (OCFO)
Washington, DC
- $74,893 to $118,558 USD / year
BRIEF DESCRIPTION OF DUTIES: This position is located in the Office of the Chief Financial Officer (OCFO), Office of Tax and Revenue (OTR), Audit and Criminal Investigation Administration.…
Added 3 mins ago
Senior Cost Manager / Quantity Surveyor - Data Center Construction
Turner & Townsend
Chicago, IL
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 3 mins ago
Senior Cost Manager / Quantity Surveyor - Data Center Construction
Turner & Townsend
Naperville, IL
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 3 mins ago
Senior Cost Manager / Quantity Surveyor - Data Center Construction
Turner & Townsend
Joilet, Illinois, IL
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 3 mins ago
Senior Cost Manager / Quantity Surveyor - Data Center Construction
Turner & Townsend
Aurora, IL
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 5 mins ago
Senior Manager/Associate Director, Regulatory Affairs
BridgeBio Pharma
Remote, United States
…promising early-stage research from academia together under one financial umbrella to reduce risk and unleash innovation. This model allows science and small teams of experts to lead the…
Added 7 mins ago
Case Manager - RN Per Diem Weekends
Memorial Hospital of Gardena
Gardena, CA
Under the general supervision of the CM Director the nurse case manager manages clinical resource utilization and documentation affecting reimbursement, acting as a resource to staff and…
Added 7 mins ago
M
Selling and Support Captain, Broadcasting Square- Full Time
Macy's
Wyomissing, PA
- Full-time
Employee Assistance Program with mental health counseling and legal/financial advice
Added 8 mins ago
M
Beauty Counter Manager - MAC, North Star Mall - Full Time
Macy's
San Antonio, TX
- Full-time
As a Counter Manager, you will lead a dynamic team of Beauty Advisors while managing all aspects of a specific cosmetics brand. Your role blends leadership, creativity, and customer…
Added 8 mins ago
CO
Deputy County Counsel (Temporary)
County of San Luis Obispo
San Luis Obispo County, CA
- $76.28 to $102.21 USD / hour

MarketSource

Customer Care Associate

San Antonio, TX, United States

$14.5 to $15 USD / hour

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Job details

Pay: $14.5 to $15 USD / hour
Apply by: Nov 27, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Overview

MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments.

Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.

Responsibilities

Responsible for connecting with healthcare professionals. In this role we're requiring strong communication and presentation skills to provide education and awareness to client products. Associates are responsible for processing various incoming and outgoing education focused phone calls for assigned clients and programs in accordance with policies, procedures, quality standards, and federal laws and regulation.

Essential Duties:

Customer Care and Technical Job Functions–Connect with customers and potential customers in order to help resolve and find solutions to customer issues of a general and/or technical nature, while ensuring adherence to corporate and department policies and procedures

Exercise exceptional communication skills in an effort to optimize each contact with an existing or potential customer
Process incoming and outgoing focused phone calls to collect information, investigate issues, or diagnose and troubleshoot problems
Research and resolve issues, within the scope of responsibility
Obtain, enter, and verify customer information in designated systems
Document customer notes with clear, concise explanations in a timely, and accurate manner, navigating systems while on the phone and documenting as much of the conversation in real-time as possible
Maintain established quality, calls/interactions per hour, and response time metrics, while supporting overall goals and objectives
Maintain excellent product knowledge, stay informed with training updates and email updates
Follow proper escalation pathways determined by each program and situations
Escalate to Manager, any situation as documented in procedure or is outside of the associates control that could adversely impact the Company or MarketSource
Ability to handle customer support inquiries and customer support complaints
Ability to manage multiple channels of communication, including inbound and outbound phone, email, chat and paper
Ability to move between varying types of inquiries within the same shift

Customer Retention/Generation/Qualification:

As required, perform calls to businesses and/or consumers in order to further qualify prospects, generate leads or retain customers for assigned client and program, ensuring adherence to established policies and procedures

Customer Care Associate Job Description:

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.

Optimize each contact by outlining opportunities and benefits of pursuing relationship with assigned client
Document interactions based on client specifications in an accurate and timely manner
Maintain established calls per hour and response time metrics, while supporting Company goals and objectives

General Associate Job Responsibilities

Exercise exceptional customer service skills in an effort to optimize each contact with the customer
Ensure that calls are processed in strict adherence to established policies, procedures, quality standards as well as applicable federal laws and regulations
Assist in resolving routine program quality issues by identifying issue(s) and researching in a timely manner
Maintain required documentation in an accurate and timely manner using established systems
Maintain strict confidentiality of information provided by customer or data accessed within assigned systems
Maintain an in-depth knowledge of assigned client's products and service, as well as policies and procedures regarding customer calls
Establish and maintain a professional relationship with internal/external customers, team members and department contacts
Escalate to supervisor any situation outside the employee’s control that could adversely impact the services being provided

Related Duties as Assigned

The job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties, and responsibilities required of job incumbents
Consequently, job incumbents may be asked to perform other duties as required
Also note, that reasonable accommodations may be made to enable individuals with disabilities to perform the functions outlined above
Please contact your local Employee Relations representative to request a review of any such accommodations

Qualifications

Minimum Qualifications:

Ability to demonstrate internet-based, multi-screen computer navigation with ease
Ability to demonstrate handheld, wireless device navigation and troubleshooting capabilities
Ability to demonstrate customer engagement soft skills
Ability to demonstrate understanding of the FDA regulated, Healthcare environment
Minimum 6 months Healthcare experience or 6 months customer service experience, preferably in a call-center environment
Preferred technical troubleshooting experience
Preferred customer service experience
Ability to fluently speak English & Spanish

Additional Information MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575 or email HR@marketsource.com.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:

Medical, dental & vision
401(k)/Roth
Insurance (Basic/Supplemental Life & AD&D)
Short and long-term disability
Health & Dependent Care Spending Accounts (HSA & DCFSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Unincorporated Los Angeles County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable, in accordance with the Los Angeles County Fair Chance Ordinance for Employers, Candidates must satisfy all pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position, as outlined above, may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others." Individual compensation offered for this position will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Posted Salary Range USD $14.50 - USD $15.00 /Hr. Posting Information Hiring location: 5000, Interstate 10 West, 11330 Frontage Rd, San Antonio, TX 78249 Posting End Date - 11/27/2026 Requirements - Customer Service (6 months+) & Call Center Experience (6+ Months) Starting pay - $14.50 #INDYL

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More about this job

Skills

Customer service
Sales
Presentation skills
Communication skills
Analyse issues
Troubleshoot
Research
Product knowledge
Documentation
Confidentiality
Troubleshooting
Interact verbally in English

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