Jobs in the United States

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Added 1 min ago
LG
Counseling - Bilingual/Bicultural Intake Coordinator
Looking Glass Community Services
Eugene, OR
- Up to $25 USD / hour
…customer service in both English and Spanish, conducts initial client screenings, assesses for appropriateness of services, schedules appointments, verifies eligibility and insurance, and…
Added 1 min ago
Associate Production Supervisor
Flextronics America, LLC
TX
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Associate Operations Supervisor located in Austin, TX.
Added 1 min ago
Associate Rep - Entertainment Lighting
Christie
Remote, United States
Assembling and producing formal bid presentations. Creating and supporting efficient bid templates for varied client types and as per individual Rep requests, including consistent company…
Added 2 mins ago
Intermediate Technician, Design Support
WSP
Lakewood, CO
…Team and be a part of a growing organization that meets our client’s objectives and solves their…
Added 3 mins ago
Associate Vice President, Economic Justice
Bet Tzedek Legal Services
Los Angeles, CA
Reporting to the Vice President of Legal Programs, the Associate Vice President of Justice for Taxpayers, Workers, & Small Business Owners provides leadership in relation to Bet Tzedek’s…
Added 3 mins ago
Associate Client Success Manager
Cognitiv
NY · San Mateo, CA
As an Associate Client Success Manager, you will co-own and support campaign tasks alongside your partnered Senior Client Success Managers. You’ll help launch and monitor campaigns, build…
Added 3 mins ago
1099 - Child & Adolescent Therapist - Texas
TimelyCare
Remote, United States
…districts, colleges and universities ensure every student has the support they need to live well. Trusted by 800+ campuses and learning communities, TimelyCare surrounds students with…
Added 4 mins ago
M
Mechanical Technician
modis
Londonderry, NH
- $20 to $24 USD / hour
Akkodis is seeking a Mechanical Technician for a Contract job with a client in Londonderry, NH. The ideal candidate will support production, assembly, testing, troubleshooting, and process…
Added 4 mins ago
M
Facility Technician
modis
Plano, TX
- $24 to $26 USD / hour
Modis is seeking a Facility Technician for a Contract job with a client in Plano, TX. The ideal candidate will be responsible for maintaining facility infrastructure, performing repairs,…
Added 4 mins ago
MC
Research Associate
Morning Consult
Chicago, IL · Washington, DC · New York, NY
- $66,000 USD / year
…Chicago, IL; and New York, NY offices. Our Summer 2027 Research Associate cohort will start in July 2027. We ask for all applications by December 31, 2026. Any applications that arrive…
Added 4 mins ago
CO
Employment Program Supervisor - DEBS (CWES Employment Services) - Transfer
County of Santa Clara
San Jose, CA
- $58.95 to $71.67 USD / hour
Under general direction, to supervise, coordinate, and organize a client oriented program or an administrative services unit of the Employment and Training Division of the Social Services…
Added 4 mins ago
AS
Assistant Vice President for Finance and Controller - Whitman College
Another Source
Walla Walla, WA
- $162,000 to $171,000 USD / year
Another Source's client, Whitman College, is recruiting an Assistant Vice President for Finance & Controller to join their team in Walla Walla, Washington. This position offers a hybrid…
Added 5 mins ago
KN
Financial Wellness Associate
KeyBank National Association
Toledo, OH
- $19.23 to $28.37 USD / hour
…in our Key Bank communities. FWA's split their time between client servicing and transaction support (70% of time), and engaging clients in deeper conversation to uncover needs and provide…
Added 5 mins ago
KN
Key Private Bank Team Lead Associate
KeyBank National Association
Pepper Pike, OH
- $69,000 to $105,000 USD / year
Manages the Associate roles of the Key Private Bank (KPB) sales team to ensure quality client service, sales support, operational excellence and adherence to all procedural and compliance…
Added 7 mins ago
IC
Project Manager - Fort Collins, CO
Interstates Companie
Denver, CO
- $40,123 USD / year
We are seeking an experiencedProject Managerwith our Fort Collins Officeto lead and coordinate client-facing project delivery activities. This role will oversee project execution to ensure…
Added 7 mins ago
IC
Project Manager - Fort Collins, CO
Interstates Companie
Loveland, CO
- $40,123 USD / year
We are seeking an experiencedProject Managerwith our Fort Collins Officeto lead and coordinate client-facing project delivery activities. This role will oversee project execution to ensure…
Added 7 mins ago
BB
Executive Credit Officer
Busey Bank
Denver, CO
- $260,000 to $300,000 USD / year
Partner with Regional Presidents and banking leadership to manage underwriting workflows and ensure timely support for new and existing client relationships
Added 7 mins ago
MU
Marsh Risk Early Career Program, Full-Time 2027 – Brokerage – East Market
Marsh USA LLC
United States
- Full-time
Join Marsh's Early Career Program as an Associate Broker, a two-year career development opportunity for recent graduates where you will gain top industry training and access to dedicated…
Added 8 mins ago
Associate Broker
Mohr Partners
VA
…market to create presentation materials, market decks, and support…
Added 9 mins ago
Medical Billing Account Representative
99 Healthcare Management
Dallas, TX
The practices we support vary in size and specialty, including internal medicine, family medicine, pain management, cardiology, ENT, and more, so you’ll gain exposure to a wide range of…
Added 12 mins ago
SVP, Chief Marketing Officer - Home & Auto
Synchrony Bank
Charlotte Engagement Hub, NC
…Partner Business Development and develop growth strategies to support client and business objectives to assist in winning…
Added 15 mins ago
O
Senior Customer Service Specialist
Oracle
Kansas City, MO · Orlando, FL · Nashville, TN
- $19.09 to $36.35 USD / hour
You will support both internal and external clients through phone, ticketing, and other electronic support channels while leveraging your knowledge of Oracle Health applications, clinical…
Added 15 mins ago
Sr. Staff Auditor
UMB FINANCIAL CORPORATION
Dubuque, IA · Kansas City, MO
…the Audit Manager and/or Audit Director. This role will also support broader initiatives and strategic priorities as assigned by Corporate Audit Services…
Added 17 mins ago
Area Manager - Commercial Services - Manchester, NH
MasterCorp Commercial Services, LLC
Manchester, NH
Respond to and ensure completion of work requests, building inspection notes, client requests, etc.
Added 20 mins ago
RH
Sr. Accountant
Robert Half
Bakersfield, CA
- $70,000 to $85,000 USD / year
Maintain current vendor, client, and project records within accounting and project management systems to support accurate reporting and processing.

MarketSource

Customer Care Associate

San Antonio, TX, United States

$14.5 USD / hour

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Job details

Pay: $14.5 USD / hour
Apply by: Nov 27, 2026
Posting language: English
Posted: Aug 21, 2026

Original job description

Overview

MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments.

Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.

Responsibilities

Responsible for connecting with healthcare professionals. In this role we're requiring strong communication and presentation skills to provide education and awareness to client products. Associates are responsible for processing various incoming and outgoing education focused phone calls for assigned clients and programs in accordance with policies, procedures, quality standards, and federal laws and regulation.

Essential Duties:

Customer Care and Technical Job Functions–Connect with customers and potential customers in order to help resolve and find solutions to customer issues of a general and/or technical nature, while ensuring adherence to corporate and department policies and procedures

Exercise exceptional communication skills in an effort to optimize each contact with an existing or potential customer
Process incoming and outgoing focused phone calls to collect information, investigate issues, or diagnose and troubleshoot problems
Research and resolve issues, within the scope of responsibility
Obtain, enter, and verify customer information in designated systems
Document customer notes with clear, concise explanations in a timely, and accurate manner, navigating systems while on the phone and documenting as much of the conversation in real-time as possible
Maintain established quality, calls/interactions per hour, and response time metrics, while supporting overall goals and objectives
Maintain excellent product knowledge, stay informed with training updates and email updates
Follow proper escalation pathways determined by each program and situations
Escalate to Manager, any situation as documented in procedure or is outside of the associates control that could adversely impact the Company or MarketSource
Ability to handle customer support inquiries and customer support complaints
Ability to manage multiple channels of communication, including inbound and outbound phone, email, chat and paper
Ability to move between varying types of inquiries within the same shift

Customer Retention/Generation/Qualification:

As required, perform calls to businesses and/or consumers in order to further qualify prospects, generate leads or retain customers for assigned client and program, ensuring adherence to established policies and procedures

Customer Care Associate Job Description:

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.

Optimize each contact by outlining opportunities and benefits of pursuing relationship with assigned client
Document interactions based on client specifications in an accurate and timely manner
Maintain established calls per hour and response time metrics, while supporting Company goals and objectives

General Associate Job Responsibilities

Exercise exceptional customer service skills in an effort to optimize each contact with the customer
Ensure that calls are processed in strict adherence to established policies, procedures, quality standards as well as applicable federal laws and regulations
Assist in resolving routine program quality issues by identifying issue(s) and researching in a timely manner
Maintain required documentation in an accurate and timely manner using established systems
Maintain strict confidentiality of information provided by customer or data accessed within assigned systems
Maintain an in-depth knowledge of assigned client's products and service, as well as policies and procedures regarding customer calls
Establish and maintain a professional relationship with internal/external customers, team members and department contacts
Escalate to supervisor any situation outside the employee’s control that could adversely impact the services being provided

Related Duties as Assigned

The job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties, and responsibilities required of job incumbents
Consequently, job incumbents may be asked to perform other duties as required
Also note, that reasonable accommodations may be made to enable individuals with disabilities to perform the functions outlined above
Please contact your local Employee Relations representative to request a review of any such accommodations

Qualifications

Minimum Qualifications:

Ability to demonstrate internet-based, multi-screen computer navigation with ease
Ability to demonstrate handheld, wireless device navigation and troubleshooting capabilities
Ability to demonstrate customer engagement soft skills
Ability to demonstrate understanding of the FDA regulated, Healthcare environment
Minimum 6 months Healthcare experience or 6 months customer service experience, preferably in a call-center environment
Preferred technical troubleshooting experience
Preferred customer service experience
Ability to fluently speak English & Spanish

Additional Information MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575 or email HR@marketsource.com.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:

Medical, dental & vision
401(k)/Roth
Insurance (Basic/Supplemental Life & AD&D)
Short and long-term disability
Health & Dependent Care Spending Accounts (HSA & DCFSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Unincorporated Los Angeles County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable, in accordance with the Los Angeles County Fair Chance Ordinance for Employers, Candidates must satisfy all pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position, as outlined above, may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others." Individual compensation offered for this position will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Posted Salary Range USD $14.50 - USD $14.50 /Hr. Posting Information Hiring location: 5000, Interstate 10 West, 11330 Frontage Rd, San Antonio, TX 78249 Posting End Date - 11/27/2026 Requirements - Customer Service (6 months+) & Call Center Experience (6+ Months) Starting pay - $14.50 #INDYL

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