Customer Support Executive

Job Title: Customer Service Executive (BPO) Job Location Noida / Gurugram (Delhi NCR) Employment Type Full-time

Job Description

We are hiring Customer Service Executives for leading BPO clients across Noida and Gurugram. The role involves handling customer queries through voice and/or non-voice processes while ensuring high levels of customer satisfaction. This position is suitable for freshers and experienced candidates looking to build or grow their career in the BPO and customer support industry.

Key Responsibilities

• Handle inbound and/or outbound customer interactions professionally
• Resolve customer queries, complaints, and service requests
• Maintain accurate records of customer interactions
• Provide timely and effective solutions as per process guidelines
• Meet quality, productivity, and performance targets
• Follow company policies, compliance, and communication standards

Eligibility Criteria

• Freshers and experienced candidates can apply
• Good communication skills in Hindi and/or English
• Basic computer knowledge
• Ability to work in rotational shifts (if required)
• Willingness to work in a target-driven environment

Preferred Skills

• Strong interpersonal and listening skills
• Problem-solving mindset
• Customer-focused approach
• Ability to work under pressure
• Prior BPO or customer support experience (preferred, not mandatory)

What We Offer

• Multiple openings with reputed BPO clients
• Quick interview and joining process
• Performance-based growth opportunities
• Support and guidance throughout the hiring process
• Exposure to domestic and international processes

How to Apply

Interested candidates can share their updated resume at:

📧 singhkuldeep29974@gmail.com You can also connect via LinkedIn DM for quick assistance.