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Added 2 mins ago
Retail Relationship Banker
Origin Bank
Fort Worth, TX
What truly sets us apart is our people-first culture. Here, you'll be supported by unique initiatives like our Dream Manager program, one-on-one guidance from a nationally certified health…
Added 2 mins ago
Retail Relationship Banker I
Origin Bank
Houston, TX
What truly sets us apart is our people-first culture. Here, you'll be supported by unique initiatives like our Dream Manager program, one-on-one guidance from a nationally certified health…
Added 3 mins ago
TS
Senior Computational Scientist / Engineer, Trajectory Simulation
Triton Systems, Inc.
Chelmsford, MA
- $120,000 to $150,000 USD / year
…academic and industry collaborators, and work closely with a program manager to plan and execute project objectives that directly contribute to national security supporting the Department…
Added 3 mins ago
Charge Nurse - Baptist PCU - Days
Baptist Health Care
Pensacola, FL
…the scope of service, to assure that the unique nature of the client is addressed. This includes, but is not limited to the age of the client…
Added 3 mins ago
C
IT Manager / Senior Manager, Technology & Innovation
CSL-Consulting
Boston, MA
- $100,000 to $160,000 USD / year
The IT Manager / Senior Manager, Technology & Innovation ensures CSL’s technology is ready for where the company is going. This leader keeps day-to-day technology running reliably while…
Added 3 mins ago
Customer Success Lead
RBW Logistics, LLC
United States
…consistent performance. The role reports to the Site Operations Manager and partners closely with the Inventory Control team, the Customer Success (CS) Site Lead, and Augusta operations…
Added 4 mins ago
PR
Certified Recreational Therapist (CTRS) Full Time Inpatient Adults
Pine Rest Christian Mental Health Svc
Grand Rapids, MI
- Full-time
…psycho-educational interventions, to plan, organize and implement a program of ancillary services. Assesses patients' capabilities, needs, interests and goals and designs an individualized…
Added 4 mins ago
Manager of Outpatient Therapy Services - FT Days | PAM Health Jupiter Rehab
PAM Health Rehabilitation Hospital of Jupiter
Jupiter, FL
We are looking for a Manager of Outpatient Therapy Services to join our team and care for our diverse patient population. The ideal candidate will have prior inpatient hospital experience…
Added 5 mins ago
Nurse Extern PCU Oncology
Banner Health Corporate
United States
…provide evidence of a skill checklist from an accredited nursing program. Throughout the program, our nursing externs are also able to spend time with the clinical case manager, observe…
Added 5 mins ago
Sales Advisor, Men's - Tom Ford DSA, Bergdorf Goodman
SAKS & CO LLC
United States
YOU WILL BE: As a Sales Advisor, you are responsible for delivering an exceptional client experience while driving individual and team sales performance. This role combines expert product…
Added 5 mins ago
Project Engineer II - EPC Services
Revamp Engineering
Remote, United States
As a Project Engineer II on our EPC Client Services team, you will support utility-scale solar, BESS, substation, and related infrastructure projects that move the energy transition…
Added 5 mins ago
Project Engineer II - Developer Services
Revamp Engineering
Remote, United States
Manage defined project scopes under the direction of a Project Manager, ensuring alignment with contract requirements and client expectations.
Added 5 mins ago
RE
Engineering Project Manager - Developer Services
Revamp Engineering
Remote, United States
- $113,500 to $140,700 USD / year
The Project Manager is responsible for the successful execution of renewable energy engineering projects for Revamp’s Owner & Developer clients, with full accountability for project scope,…
Added 5 mins ago
Business Manager, CHANEL Ready-To-Wear, Bergdorf Goodman
SAKS & CO LLC
United States
The Business Manager leads with a focus on customer service and relationship-building through the embodiment of Bergdorf Goodman's foundational Service Values: Excellence, Imagination &…
Added 6 mins ago
AR
Case Manager
Avenues Recovery
Richmond, VA
- $22 to $26 USD / hour
Advocate for client, addressing and resolving any external barriers to treatment
Added 6 mins ago
RN Utilization Review, Peace Hospital
University Medical Center, Inc.
Louisville, KY
…necessity for admission and continues stay, screens patients for client specific guidelines regarding insurance, Medicare and/or Medicaid guidelines, send payor specific Notice of Admission…
Added 7 mins ago
Senior Sales Manager of Small Business Banking
First National Bank Of Pennsylvania
Charlotte, NC
Position Title: Senior Sales Manager of Small Business Banking
Added 7 mins ago
A
Director, Digital Media
Amsive
Remote, United States
- From $130,000 USD / year
…strategic marketing skills necessary to continuously improve client performance, develop internal teams' knowledge and skillset and help grow Amsive’s…
Added 10 mins ago
Field Service Operations Manager
John W. Danforth Company
Syracuse, NY
As a Field Service Operations Manager at John W. Danforth Company, you will lead and optimize field service operations across the Central New York (CNY) region focusing on Syracuse and…
Added 11 mins ago
Home Care Aide
Brookdale Senior Living Inc.
Austin, TX · Round Rock, TX · Georgetown, TX
Identifies changes in client status or needs and proactively communicates to the Agency Manager in a timely manner.
Added 11 mins ago
Home Care Aide
Brookdale Senior Living Inc.
Austin, TX · Dripping Springs, TX · Lakeway, TX
Identifies changes in client status or needs and proactively communicates to the Agency Manager in a timely manner.
Added 11 mins ago
Home Care Aide
Brookdale Senior Living Inc.
Austin, TX
Identifies changes in client status or needs and proactively communicates to the Agency Manager in a timely manner.
Added 11 mins ago
BS
Home Care Aide
Brookdale Senior Living Inc.
Brentwood, TN · Nashville, TN
- From $17 USD / hour
Identifies changes in client status or needs and proactively communicates to the Agency Manager in a timely manner.
Added 13 mins ago
Call Center Operations Manager
Automated Health Systems
Baltimore, MD
Healthcare organization seeking an on-site Call Center Operations Manager to lead daily operations within a high-volume customer service environment. This position is responsible for…
Added 13 mins ago
Certified Nurse Assistant (CNA) - Home Hospice
SEH Saint Elizabeth Medical Center, Inc.
Edgewood, KY
Communication Reports pertinent information such as changes in client condition or behavior to the case manager or Assistant Nurse Manager. Understands and has ability to follow the C.N.A.…

Markel Service Inc.

Program Client Services Business Analyst - State National

Bedford, TX, United States

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Job details

Experience: 3 – 5 years analysis experience.
Posting language: English
Posted: Nov 3, 2026

Original job description

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. Because, at Markel, the work you do gives people the confidence to move forward and seize opportunities. Whether you’re wild about horses, bananas for boats or driven by data, you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

Responsible for supporting operations and processes as they relate to Program Manager clients. Responsibilities include establishing and maintaining the documentation framework for new and existing Programs to support management function, analyzing programs and their components to support reporting requirements and ensure business expectations for Program are accomplished. Manage operational set up of reporting and data analytics processes related to new accounts. Work with other internal functional departments to monitor specific risk aspects, following up on issues raised by the Program client, and internal reporting by each Program.

Job Location: Hybrid work arrangement based in Bedford, TX

Essential Functions:

Oversees all aspects of the current client tracking system of the Client Services Department. This requires a strategic understanding and knowledge of the division.
Evaluates (CRM) program performance (development and maintenance process).
Responsible for the continuous development and improvement of standard reporting tools.
Develops and provides analysis on client specific metrics.
Responsible for support related to client metrics and reporting.
Provides guidance and training on system processes to the Client Services team, as well as regular system tasks.
Prepare presentations and reports on an on-going basis.
Creating of wires and managing our wiring process.
Assistance with payment of claims and special projects across teams.
Special projects, as assigned.

Required Knowledge/Skills:

Moderate to strong knowledge of CRM (Microsoft Dynamics a plus), including the use of charts, report building. Prior in-depth experience preferred.
Advanced Microsoft Office skills: Word, Excel, PowerPoint.
Experience using databases.
Strong analytical and quantitative skills, including the ability to recognize inconsistencies and assess reasonableness.
Ability to lead projects and build cross-departmental relationships.
Strong attention to detail, well organized and ability to thrive in fast paced, changing environment
Ability to multi-task on multiple projects simultaneously and complete those projects with little supervision.
Must have strong work ethic and be able to work independently on diverse assignments.
Must demonstrate a high level of professionalism, motivation, enthusiasm and patience.
Thrive in and foster a highly collaborative work environment is essential.
Excellent oral and written communication skills; able to present findings and communicate key concepts to senior management.

Required Education/Experience

Bachelor’s Degree or High school diploma or equivalent with extensive insurance experience.
3 – 5 years analysis experience.
Customer / Client Service experience
Experience in a fast-paced service environment preferred
Previous experience leading projects of all sizes, independently or within a team.

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Who we are:

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better

We enjoy the everyday | We think further

What’s in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

Caution: Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We would also ask that you please report any job employment scams related to Markel to rarecruiting@markel.com.

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com.

No agencies please.

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More about this job

Skills

Reporting
Presentation skills
Microsoft Dynamics
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Attention to detail
Work independently
Communication skills

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