Shift Supervisor WI - Nights

Job Title: Shift Supervisor

Department: Wisconsin – Production Administration

Reports to: Production Manager

Location: Wisconsin

Revised: January 1st, 2026

Summary:

Under the direction of the production manager, the shift supervisor is responsible for overseeing the production of the sweetened dried cranberry and juice concentrate operation. The shift supervisor will oversee all aspects of production to ensure the product meets quality specifications, proper materials are used, staffing for each area of operation is correct, tasks are being done to procedure and reporting is done on time and accurately. The shift supervisor is responsible for maintaining an accurate inventory of materials and fruit. Essential duties and responsibilities include the following and other duties may be assigned as necessary. Other tasks and responsibilities may be assigned as needed by the manager.

Requirements:

• Must be a self-starter and motivated.
• Must have basic understanding of Microsoft Outlook, Word and Excel.
• Must be able to read and write in English.
• Must be able to work under a timeline and meet that timeline.
• Must be able to perform simple mathematical calculations.
• Ability to keep focus under stressful situations.
• Must be trained in the nature and properties of sanitation chemicals.
• Must set an example for company values.
• Must follow PPE requirements.
• Must follow company GMPs.
• Must be forklift certified.

Accountability # 1 – Production Operations (70%):

• Responsibilities include training, planning, assigning, and directing production lines
• Will oversee 24 or more employees directly.
• Ensures the crew is scheduled for each line and arranges for replacements if needed
• Works with the quality assurance department to ensure food safety.
• Reports any machinery and maintenance issues to maintenance staff or maintenance manager
• Oversees set up and cleanup of production lines.
• Will not mishandle equipment in any manner.
• Responsible for oversight of all tank levels and flow rates dependent on production needs
• Reports productivity to the production manager on a regular basis.
• Recommends corrective action, when necessary, based on employee performance and an employee’s ability to perform the duties of the job.
• Responsible for employee evaluations and administering disciplinary action as necessary.
• Basic knowledge of MVP Plant maintenance order program.
• Understands how to use Redzone to record and retrieve information.
• Determines flow rates and brix on evaporator, monitors acid levels in different steps of the process and adjusts where needed to ensure final product is in spec.
• Ensures table times are met to achieve targeted throughput, monitors dryer feeds and dryer operation to ensure maximum drying potential is met using the least amount of energy.
• Makes sure optical sorters are functioning properly and adjusting them when needed, management of tank space and tank levels.
• Follows trends on equipment to make sure they are working efficiently and troubleshoots/problem solves when not met, also monitors temperatures on process water and syrups.
• Ensures that departmental tasks are being performed to procedures on a daily basis.

Accountability # 2 – Quality Assurance (10%):

• Ensures production area meets all sanitation requirements.
• Completes daily reports as necessary.
• Ensures that the staff understands and follows the company HACCP and Good Manufacturing Practices (GMPs)
• Performs regular inspections of production runs to make sure product specifications are being followed.
• Work with production manager and quality assurance staff to resolve any quality and food safety issues.
• Monitors product in all stages of the process, from incoming fruit to the infusion step and through the exits of the dryers. The checks continue throughout the shift as there are several things that could change the quality of the product and constant monitoring is needed.
• Ensure that quality checks are being performed and recorded, while also being done on time.
• Checks to ensure case labels and packing materials are correct are also performed.

Accountability # 3 – Sanitation (5%):

• Oversee proper cleaning of area and production lines.
• Responsible for training and overseeing the cleaning of production lines.
• Ensures crew is following proper use of cleaning equipment.
• Ensures proper sanitation practices are being followed.
• Ensures all production tools are stored properly.
• Makes sure tools and equipment are placed in designated areas to avoid clutter and poor visibility on lift trucks, or that slip/trip hazards do not occur.

Accountability # 4 – Safety (5%):

• Responsible for ensuring safe working conditions and safe work practices in assigned area, including following written procedures for safe handling and use of chemical compounds.
• Must be familiar with safe machine operations where machinery must be cleaned while running and follow lock out procedures.
• Responsible for training staff in Proper Safety Practices.
• Overseeing Staff to make sure that they are following Company Safety Policies.
• Ensures that employees are using personal protective equipment (PPE) as intended to ensure employee safety.
• Makes sure tools and equipment are placed in designated areas to avoid clutter and poor visibility on lift trucks, or that slip/trip hazards do not occur.

Accountability # 5 - Communications (10%):

• Ensures clear and timely communication within department and with other departments to maximize quality, productivity and minimize down time.
• Acts as a problem solver and team player.
• Must have good written and verbal communication skills.
• Must be experienced with a personal computer, MS Word, Excel, and Outlook
• Keeps the management team abreast of significant issues or developments identified during routine activities and actions being taken to improve the situation.
• Presents technical information and or procedures to the team.
• Daily Key Performance Indicators are recorded, pre-shift briefing meetings are held between shifts with other supervisors and managers present.
• Sending/responding to emails, reporting on new employee progress and any employee related issues that may arise and filling out Supervisor shift handoff sheet in Redzone.
• Supervision will work alongside others during special projects, rework projects, test runs, when a piece of equipment is malfunctioning and to occasionally assist and give additional training to an employee.

Accountability # 6 – Personal Growth:

• Exercises tact and discretion in interpersonal contacts.
• Respects confidentiality of privileged information.
• Supports the company’s core values.
• Demonstrates commitment to continued personal and professional growth and development.
• Utilize the company’s Biz library program.

Accountability # 7 – Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
• The employee is frequently required to stand; walk and stoop, kneel, crouch, or crawl.
• The employee will occasionally lift and /or move 25 to 50 pounds.
• Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus.
• Must be able to stand for up to 12 hours a shift
• Must be able to ascend and descend ladders, scaffolds, stairs, and work on top of dryers.

Core Competencies:

• Concern for employee satisfaction
• Implementing policies
• Building team environment
• Corrective / Disciplinary action
• Encouraging skill development
• Ability to learn skills
• Application of new skills
• Conceptual thinking
• Confidence
• Integrity