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General Manager

  • Brookfield, WI, United States

$75,000 to $90,000 USD / year

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Job details

Pay
$75,000 to $90,000 USD / year
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Posting language
English
Posted

Original job description

Why Work with Us? Fun, fast-paced work environment Flexible scheduling – perfect for students or those with busy lives Competitive pay + great tips Employee discounts on food and drinks Opportunities for growth – we love to promote from within! Health, Dental and Vision options for Full Time and Part Time Team Members! 401K WITH Company Match Free Lifetime enrollment in our “Perkspot” (Think of it like Groupon, but better!) Deeply Discounted: FREE ServSafe Manager Course & Exam (5 yr Certification) America Red Cross: CPR/First Aid/AED/Narcan Certification The General Manager is responsible for overseeing all aspects of daily operations at Margaux Brasserie, with a primary focus on leading the team to deliver exceptional guest service that reflects our fine dining standards. This role ensures the seamless coordination between the front-of-house and back-of-house teams while maintaining high performance in financial, operational, and personnel objectives.

Key Responsibilities

Guest Service Leadership

  • Champion a culture of hospitality and service excellence, ensuring each guest enjoys a memorable, elevated experience.
  • Lead by example on the floor, modeling gracious, attentive, and knowledgeable service.
  • Handle guest concerns and special requests with professionalism and a solutions-oriented approach.
  • Train and coach the team in fine dining service standards, etiquette, and guest engagement.

Team Management & Development

  • Recruit, hire, and retain top talent; build a motivated and high-performing team.
  • Provide clear direction, support, and ongoing coaching to management and hourly staff.
  • Conduct regular performance evaluations and provide feedback for continuous improvement
  • Foster a collaborative and respectful work environment aligned with Margaux’s values.

Operations & Financial Oversight

  • Ensure smooth daily operations, including reservations, floor plans, pacing, and shift execution.
  • Monitor and control labor, inventory, and operating costs in alignment with financial goals.
  • Collaborate with the Executive Chef and Bar Manager to maintain product quality and consistency.
  • Uphold cleanliness, safety, and compliance with health department and company standards.

Strategic & Brand Alignment

  • Act as a brand ambassador for Margaux Brasserie both internally and externally.
  • Identify opportunities to enhance guest experience, refine service, and innovate offerings.
  • Support marketing efforts, special events, and community engagement initiatives.

About Margaux Brasserie Margaux Brasserie is a refined yet approachable French dining experience, known for elegant service, culinary craftsmanship, and a thoughtfully curated wine and cocktail program. As a key part of our hospitality group, Margaux brings together timeless technique and modern sensibility in both cuisine and service. Fall in love with dining out all over again! Margaux brings the best of French cuisine into this modern and sophisticated, cosmopolitan, yet relaxed setting and lets the food and drink inspire great experiences!

More about this job

Skills

  • Coaching
  • Process improvement
  • Regulatory compliance
  • Community engagement

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