FOH Team Member

What You Will Do

This role requires a dedicated focus on guest service, bar and dining room operational support, and team efficiency.

Guest & Team Service

• Exhibit an excellent service attitude and be willing to go out of your way to accommodate our guests.
• Adapt to accommodate the changing needs of the restaurant and guests.
• Maintain a high-level of professionalism and community.
• Respect guests' right of way.
• Support the bartenders and captains to ensure that guests are attended to.

Bar Operations & Maintenance

• Ensure there is always enough backup liquor.
• Retrieve alcohol from the storage area if the bartender runs out.
• Pick up empty glasses and bottles from the tables and outside the bar.
• Wipe down tables and bar tops.
• Re-stock garnishes, mixes, glasses, and ice.

Dining Room Operations & Support

• Set, organize, and restock the service area.
• Set and reset the dining room as needed for service.
• Perform table maintenance (clearing, wiping, tidying).
• Pick up food from the pass and deliver it to tables (food running).
• Return all items to their zoned location.
• Process togo orders
• Perform other tasks as assigned.

Qualifications

Who We Are Looking For

The ideal candidate is experienced, certified, reliable, and physically capable of handling a fast-paced environment.

• Minimum 3 years experience in a high-volume atmosphere.
• Must hold a Food Handlers certificate from an ANSI-accredited program.
• Must hold an Alcohol Serving certificate from an ABC-accredited program.

Physical & Communication Requirements

• Must be able to lift and carry up to 70 pounds (or 50 lbs., depending on the most conservative requirement).
• Ability to walk and stand for a 6–8 hour shift.
• Ability to clearly articulate guests’ needs to teammates (fluent in English).

Work Ethic & Reliability

• Professional, reliable, friendly, and punctual.
• Possesses and exhibits the drive to provide exceptional service.
• Must be able to work flexible hours (days, nights, weekends, holidays).
• Must be able to work at a rapid pace while maintaining attention to detail.
• Confident and takes pride in personal style and appearance in a clean uniform.
• Skilled in time management.