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IT Engagement Associate

  • Boston, MA, United States

$80,625.00 USD - $134,375.00 USD

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Job details

Pay
$80,625.00 USD - $134,375.00 USD
Experience
0–3 years of experience in communications, employee engagement, marketing, event planning, business administration, technology, or a related field.
Posting language
English
Posted

Original job description

Love bringing people together, creating great content, and turning ideas into engaging experiences? As a Technology Engagement Associate, you will help bring our Technology culture to life through communications, events, learning programs, and engagement initiatives. You will work alongside leaders and teams to strengthen connections, spark collaboration, and create a positive employee experience!

Position Responsibilities:

Communications & Engagement

  • Create engaging, employee-friendly communications across Microsoft Teams, SharePoint, email, and other internal channels.
  • Bring stories and strategies to life through presentations, newsletters, announcements, leadership messages, and employee updates.
  • Translate complex technology initiatives into clear, accessible content that helps employees understand what’s happening and why it matters.
  • Help celebrate achievements, recognize employees, and build awareness of key strategic and transformation initiatives.

Event Planning & Coordination

  • Help bring Technology events to life, including town halls, leadership forums, workshops, learning sessions, and employee events.
  • Coordinate event logistics from start to finish, including scheduling, invitations, registrations, materials, and follow-up.
  • Support leadership engagement activities and create well-organized, positive experiences for employees and attendees.

SharePoint & Digital Content Management

  • Keep SharePoint sites, communication pages, and collaboration spaces current, organized, and engaging.
  • Manage digital content and resources so employees can easily find the information they need.
  • Monitor engagement and identify opportunities to improve the employee digital experience.

AI, Innovation & Learning Support

  • Help employees explore and adopt AI and emerging workplace technologies through awareness and learning initiatives.
  • Create practical learning content, quick guides, and communications that make technology easier to understand and use.
  • Research emerging tools and trends and identify opportunities to enhance the employee experience.
  • Support innovation initiatives such as hackathons, showcases, and idea-sharing programs that encourage curiosity and collaboration.

Administrative & Organizational Support

  • Help keep the team connected and organized by maintaining distribution lists, mailing groups, and engagement records.
  • Support onboarding and day-to-day team coordination.
  • Provide administrative support that helps engagement initiatives and the broader Technology organization run smoothly.

Required Qualifications:

  • Bachelors Degree or equivalent combination of education and experience.
  • 0–3 years of experience in communications, employee engagement, marketing, event planning, business administration, technology, or a related field.
  • Strong written and verbal communication skills, with the ability to communicate clearly with employees and leaders at all levels.
  • Excellent organization, attention to detail, and the ability to coordinate multiple priorities.
  • Proficiency with Microsoft 365 tools, including Office, Teams, and SharePoint is strongly preferred.
  • A collaborative, proactive approach and enthusiasm for working with people in a fast-moving environment.

Preferred Qualifications:

  • Experience maintaining SharePoint sites or creating digital content.
  • Familiarity with generative AI tools such as Microsoft Copilot, ChatGPT, or similar technologies.
  • Experience developing presentations, visual content, or internal communications.
  • Exposure to employee events, engagement programs, or learning initiatives.
  • An interest in technology, innovation, and how IT organizations support the business.
  • Familiarity with generative AI tools such as Microsoft Copilot, ChatGPT, or similar technologies.
  • Experience creating presentations, visual content, or internal communications materials.
  • Knowledge of event planning or employee engagement programs.
  • Basic understanding of technology organizations or IT functions.

When you join our team:

  • We’ll empower you to learn and grow the career you want.
  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a hr@manulife.com .

Ubicación principal

Boston, Massachusetts

Modalidades de Trabajo

Híbrido

Se prevé que el rango salarial esté entre

$80,625.00 USD - $134,375.00 USD

Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual. El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación. Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a hr@manulife.com para conocer el rango salarial correspondiente a tu ubicación.

Manulife/John Hancock ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de ahorro 401(k) o de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de días libres pagos en EE. UU. contempla hasta 11 días festivos, 3 días personales, 150 horas de vacaciones y 40 horas de licencia por enfermedad (o más cuando lo exija la ley) por año, y ofrecemos todos los tipos de licencias contempladas por la ley.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement (https://careers.manulife.com/global/en/talentacquisitionprivacystatement) .

Conozca sus derechos (https://www.dol.gov/agencies/ofccp/posters)

Permiso Familiar y Médico

Ley de Protección del Empleado contra el Examen Poligráfico (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)

Derecho al Trabajo

Verificación Electrónica (E- Verify )

Transparencia Salarial (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Company: John Hancock Life Insurance Company (U.S.A.)

More about this job

Skills

  • Microsoft Teams
  • Microsoft SharePoint
  • Presentation skills
  • Leadership
  • Logistics
  • Scheduling
  • Communication skills
  • Research
  • Administrative support
  • Event planning
  • Attention to detail
  • Microsoft 365
  • Microsoft Office
  • E-Verify

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