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Added 47 mins ago
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Manulife

CIAM Full Stack Engineer

Boston, MA, United States

$90,160.00 USD - $167,440.00 USD

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Applications open in a new tab.

Job details

Pay: $90,160.00 USD - $167,440.00 USD
Experience: 3+ years of software engineering experience building or supporting production web applications.
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Summary

This role helps build and support secure, seamless Customer Identity & Access Management (CIAM) experiences across Manulife’s digital channels. You will develop customer-facing applications and services using React and Node.js, contributing to capabilities such as registration, authentication, multi-factor authentication (MFA), consent, profile management, and account recovery.

Working within the CIAM team, you will turn customer and business needs into reliable software. You will apply modern identity standards and secure engineering practices while helping improve customer journeys and the operation of identity services.

Position Responsibilities

Develop, test, and maintain full-stack CIAM capabilities using React, Node.js, and related technologies.
Build accessible, responsive customer experiences for registration, sign-in, MFA, consent, profile management, and account recovery.
Develop and maintain APIs and backend services that support identity journeys and application integrations.
Integrate digital applications with CIAM platforms using standards-based protocols such as OIDC/OAuth2, SAML, SCIM, and JWT.
Implement authentication, authorization, token handling, session management, and logout flows following established security practices.
Collaborate with product owners, designers, architects, and security teams to refine requirements and deliver maintainable solutions.
Contribute to technical designs, API contracts, development standards, and reusable components.
Apply secure coding practices and address vulnerabilities through code reviews, automated testing, and dependency updates.
Build and maintain unit, integration, and end-to-end tests for applications, services, and identity journeys.
Contribute to CI/CD pipelines and deployment configurations that support safe, repeatable releases.
Help deploy and support cloud-based solutions, preferably on Azure.
Use logs, metrics, traces, and alerts to troubleshoot issues and improve reliability.
Participate in production support, incident response, root-cause analysis, and continuous improvement.
Work with fraud and risk teams to support risk signals and adaptive authentication.
Document technical designs, integration patterns, and operational procedures.
Share knowledge and contribute to strong engineering practices across the team.

Required Qualifications

3+ years of software engineering experience building or supporting production web applications.
Hands-on experience with React and modern JavaScript or TypeScript.
Experience building backend services or APIs with Node.js.
Experience designing or integrating REST APIs and working with distributed systems.
Understanding of identity and access management concepts, preferably including OIDC/OAuth2, SAML, and JWT.
Familiarity with authentication, authorization, MFA, or other customer identity capabilities.
Understanding of secure coding practices, code reviews, and automated testing.
Experience with source control, build tools, testing frameworks, and CI/CD workflows.
Experience deploying or supporting cloud-based applications; Azure experience is an asset.
Strong troubleshooting, communication, and collaboration skills.
Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.

Preferred Qualifications

Experience with enterprise CIAM platforms such as IBM Security Verify, RSA, or comparable identity providers.
Familiarity with WebAuthn/FIDO2, passkeys, adaptive authentication, device intelligence, identity proofing, or bot mitigation.
Exposure to Azure services such as App Services, Functions, API Management, Key Vault, Azure Monitor, or Application Insights.
Familiarity with containers, infrastructure as code, or cloud-native application design.
Experience building accessible, internationalized, and responsive customer experiences.
Exposure to observability tools such as Azure Monitor, Application Insights, Datadog, or Splunk.
Financial services, insurance, or other regulated-industry experience.
Experience working in Agile teams and with delivery tools such as Azure DevOps, Jira, or GitHub.
Relevant cloud, software engineering, identity, or security certifications.

The role being advertised is an existing vacancy.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a hr@manulife.com .

Ubicación principal

Boston, Massachusetts

Modalidades de Trabajo

Híbrido

Se prevé que el rango salarial esté entre

$90,160.00 USD - $167,440.00 USD

Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual. El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación. Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a hr@manulife.com para conocer el rango salarial correspondiente a tu ubicación.

Manulife/John Hancock ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de ahorro 401(k) o de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de días libres pagos en EE. UU. contempla hasta 11 días festivos, 3 días personales, 150 horas de vacaciones y 40 horas de licencia por enfermedad (o más cuando lo exija la ley) por año, y ofrecemos todos los tipos de licencias contempladas por la ley.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement (https://careers.manulife.com/global/en/talentacquisitionprivacystatement) .

Conozca sus derechos (https://www.dol.gov/agencies/ofccp/posters)

Permiso Familiar y Médico

Ley de Protección del Empleado contra el Examen Poligráfico (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)

Derecho al Trabajo

Verificación Electrónica (E- Verify )

Transparencia Salarial (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Company: John Hancock Life Insurance Company (U.S.A.)

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More about this job

Skills

React
Node.js
SAML
Test automation
CI/CD
Troubleshoot
Incident response
Root cause analysis
Process improvement
JavaScript
TypeScript
API development
Identity and access management
Microsoft Azure
Troubleshooting
Communication skills
Collaboration
Computer science
Infrastructure as code
Datadog
Splunk
Agile
DevOps
Jira
GitHub
E-Verify

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