Archived listing. The details below describe a past opening.
Job Description
This position is located at the Schofield Hub. Duties
- Follow clearly detailed specific procedures to publish schedules for usage of facilities, track classroom/facility/equipment usage, and post schedule changes.
- Follow clearly detailed and specific procedures IAW site Standard Operating Procedure (SOP) or similar written directive.
- Greet clients in a clear and professional manner and enter participation data into army systems or other approved automated system.
- Explain to clients all MLF procedures and policies IAW SOP and other written directives provided by the Government.
- Assist clients with scheduling and use of all MLF facilities, training aids, and equipment to ensure proper use by clients.
- Assist clients with locating military programs and courses of instruction, including military correspondence courses.
- Assist clients with retrieving information, including selecting online instructional learning tools and aids, appropriate instructional support items, and study materials.
- Provide basic care of MLF equipment, including multimedia equipment (security and operation).
- Refer non-routine inquiries or requests for assistance to appropriate personnel IAW site SOP or similar directive.
- Provide basic care of automation/technology equipment.
- Input usage data into the Government-provided automated system.
- Provide access to classrooms and facilities during scheduled hours of operation and then ensure classrooms and facilities are locked and secure as well as track facility key usage.
- Monitor compliance to local policy related to classroom and building usage, sanitation, cleanliness and repairs (non-adherence to SOP and other issues will be reported to the Government on a daily basis).
- Provide access to facilities during scheduled hours of operation and ensure building security. Assist with building security and ensure classrooms and facilities are locked and secure. Provide administrative assistance for key inventory/maintenance.
- Inspection of classrooms and facilities daily; take corrective actions if necessary.
- Prepare usage/utilization and other routine reports IAW site SOP, Army, DOD, and other regulatory guidance as required by the ESO.
- Initiate work orders for repairs & submit to AEC Manager within 24 hours of noting deficiency. Work orders require signature of ESO. Service orders – call in or email.
- Monitor effectiveness of custodial service & building maintenance (weekly inspections) – Report discrepancies.
- Assist with the planning and execution of ACES events, to include but not limited to the annual Education Fair and Graduation Ceremony, when required.
- Move/rearrange materials, furniture, equipment, and computers, when required.
- Identify and assist in correcting safety issues; i.e. slipping, tripping hazards.
- Assist in maintaining a secure environment and assist with Random Access Measures (RAM) IAW SOP or other written directive.
- Support special events as directed by ESO (i.e. college fairs, graduation, etc.)
- Maintain and replenish literature/literature rack, publications, and electronic and print bulletin boards, waiting areas, etc. in a neat and professional manner.
- Assist Soldiers with required military training.
- Assist ESO, ESS, and Guidance Counselors as needed in conducting Education Center operations.
- Maintain work area/office in a clean, neat, professional, and orderly manner.
- Ensure computers and peripherals are clean and operational.
- All other administrative duties as needed.
Qualifications
- Shall be able to read, write, speak, enunciate clearly, and fully comprehend the English language.
- The minimum knowledge, skills, and abilities required to perform these services/tasks include: customer service skills, knowledge of U.S. post-secondary education and soldier development programs. Also required is familiarity with the Army Publication System, the Enlisted Personnel Management System, the Army Extension Training System, and small unit military training as well as experience with or knowledge of the online Army Correspondence Course Program enrollment process (www.atsc.army.mil), the U.S. Army Publishing Agency (http://www.apd.army.mil), the Army Doctrine and Training Digital Library (http://www.adtdl.army.mil/), and demonstrated knowledge and proficiency in the use of Microsoft Office computer programs and web-based applications.
- High School diploma or GED.
- Minimum of one (1) year of relevant experience.
- A National Agency Check with Investigation (NACI) is required for this position.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or protected veteran status. MES, LLC takes affirmative action in support of its policy to recruit, hire, and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. Please click on the link below to view a federal government poster that explains your Equal Employment Opportunity Rights. http://www1.eeoc.gov/employers/poster.cfm.
MES, LLC is a VEVRAA Federal Contractor.
This job is a civilian position and does not require military service (including commission and enlistment).