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Added 9 hours ago
Relationship Banker
Manufacturers and Traders Trust Co
Worcester, MA
Added 9 hours ago
Pipeline Branch Manager - Worcester MA and surrounding branches
Manufacturers and Traders Trust Co
Worcester, MA · Shrewsbury, MA · Lexington, MA · Newtonville, MA · Wellesley, MA · Marlborough, MA · Westborough, MA · Waltham, MA
Added 9 hours ago
MA
Site Reliability Engineer – DevOps, Azure
Manufacturers and Traders Trust Co
Buffalo, NY
- $116,400 to $194,000 USD / year
This role is four days onsite, with the flexibility to work from home one day per week M&T Work Model - 4 Days In-Office | 1 Day Work From Home
Added 13 hours ago
MA
Treasury Management, Card Technology, Engineering Director
Manufacturers and Traders Trust Co
Buffalo, NY
- $201,200 to $335,300 USD / year
Added 13 hours ago
MA
Head of Commercial/Business Banking Sales, Lending & Credit Technology
Manufacturers and Traders Trust Co
Buffalo, NY
- $201,200 to $335,300 USD / year
Added 13 hours ago
MA
Contested Foreclosure Specialist II
Manufacturers and Traders Trust Co
Getzville, NY
- $20.55 to $34.25 USD / hour
Added 13 hours ago
MA
Retail Regional Sales Manager - Central VA Region (Tyson's Corner VA or Richmond VA )
Manufacturers and Traders Trust Co
McLean, VA
- $149,600 to $249,400 USD / year
Added 13 hours ago
Relationship Banker
Manufacturers and Traders Trust Co
Lexington, MA
Added 17 hours ago
MA
Teller (Longmeadow branch)
Manufacturers and Traders Trust Co
Longmeadow, MA
- $18 to $26.21 USD / hour
Added 17 hours ago
MA
Universal Banker - Arcade Branch
Manufacturers and Traders Trust Co
Arcade, NY
- $18.68 to $31.14 USD / hour
Added 17 hours ago
MA
Part-time Teller
Manufacturers and Traders Trust Co
Raymond, NH
- $20 to $30.41 USD / hour
- Part-time
Added 1 day ago
MA
HR Business Partner II - Greater Baltimore Retail and Business Banking Market
Manufacturers and Traders Trust Co
Timonium, MD
- $98,500 to $164,100 USD / year
Added 2 days ago
MA
Commercial Payment Sales Consultant II
Manufacturers and Traders Trust Co
Philadelphia, PA
- $113,300 to $188,800 USD / year
Added 2 days ago
MA
Commercial Payment Sales Consultant II
Manufacturers and Traders Trust Co
NY
- $125,600 to $209,400 USD / year
Added 2 days ago
MA
Business Banking Relationship Manager - Harrisburg, PA
Manufacturers and Traders Trust Co
Harrisburg, PA
- $85,800 to $143,000 USD / year
Added 2 days ago
MA
Teller - Float
Manufacturers and Traders Trust Co
York, PA
- $18 to $26.21 USD / hour
Added 2 days ago
MA
Universal Banker
Manufacturers and Traders Trust Co
Mifflinburg, PA
- $18.68 to $31.14 USD / hour
Candidate must have one year of retail cash handling and customer service with sales experience
Added 2 days ago
2027 Executive Associate Program - Office of the Customer
Manufacturers and Traders Trust Co
Wilmington, DE
Added 2 days ago
2027 Executive Associate Program - Enterprise Operations
Manufacturers and Traders Trust Co
Buffalo, NY
Added 2 days ago
MA
2027 Community Branch Management Program - Western New York, East Rochester
Manufacturers and Traders Trust Co
Fairport, NY
- $29.57 to $43.99 USD / hour
Added 2 days ago
MA
2027 Community Branch Management Program - Western New York, Buffalo North
Manufacturers and Traders Trust Co
Williamsville, NY
- $29.57 to $43.99 USD / hour
Added 2 days ago
MA
2027 Community Branch Management Program - Buffalo West (Delaware Sheridan)
Manufacturers and Traders Trust Co
Kenmore, NY
- $29.57 to $43.99 USD / hour
Added 2 days ago
MA
Branch Manager- Somers Main Street Branch/ Somers CT
Manufacturers and Traders Trust Co
Somers, CT
- $82,100 to $136,900 USD / year
Added 2 days ago
MA
Teller - Float
Manufacturers and Traders Trust Co
Dover, DE
- $18 to $26.21 USD / hour
Added 2 days ago
MA
Universal Banker - Burlington, CT
Manufacturers and Traders Trust Co
Burlington, CT
- $20.55 to $34.25 USD / hour

Manufacturers and Traders Trust Co

Teller

Wilmington, DE, United States

$19 to $28.84 USD / hour

Apply on mtb.wd5.myworkdayjobs.com About employer

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Job details

Pay: $19 to $28.84 USD / hour
Posting language: English
Posted: Nov 6, 2026

Original job description

Overview:

Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner.

Primary Responsibilities:

Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.

Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer’s identified needs.

Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer’s immediate need.

Accurately balance and process customer transactions efficiently following Bank Policy.

Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.

Transition identified sales opportunity and provide introduction to appropriate banking partner.

Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).

Process customer/account maintenance accurately.

Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.

Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand.

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Complete other related duties as assigned.

Scope of Responsibilities:

The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company’s culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.

Managerial/Supervisory Responsibilities:

Not Applicable

Education and Experience Required:

High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience Proven verbal communication skills Proven interpersonal skills Proven ability to demonstrated exceptional customer service Well-organized Proven time management skills Proven prioritization skills Proficient with internet user-level technology

Education and Experience Preferred:

Bilingual based on branch needs

Physical Requirements:

Ability to stand for long periods of time Prolonged use of hands and fingers Ability to lift light to heavy objects weighing 5lbs – 30 lbs. Ability to read fine print Ability to interact with customers in an open face to face work environment

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $19.00 - $28.84 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location Wilmington, Delaware, United States of America

Apply on mtb.wd5.myworkdayjobs.com About employer

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