Salesforce System Administrator

Salesforce System Administrator

40 hours/week ( 8am-4pm or 9am-5pm)

Remote but will be working EST. Preference for resource located in EST or CST

1 year

Interview: two rounds of video interviews; emphasis on no AI/agent usage in interview.

70.00 per hour

The Salesforce Administrator role will be joining the Salesforce development team to maintain and support the existing Force.com application. A strong technical understanding of the Salesforce platform along with excellent communication and analytic skills are required.

Top Skills/Experience required from the client:

• Seeking a highly communicative, proactive Salesforce Administrator to help support internal and external users, answering incoming tickets/request, Salesforce support email box, admin tasks (e.g., flows, granting access).
• About 2-3 years of experience.
• Ability to communicate effectively.
• Bachelor's degree at minimum required. Salesforce Administrator Certification is preferred.
• Experience with JIRA, marketing cloud, and other Salesforce modules is a huge plus.
• Must be able to answer: Have you built anything in Salesforce (e.g., using flows and configurations) and how did that help the business?

Mandatory Qualifications:

• Understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules).
• 2+ years of experience administrating Salesforce/force.com products including Service Cloud.
• Experience with Marketing Cloud and/or Call Center a plus.
• Experience Managing production updates/releases.
• Understanding of relational databases and data integration tools.
• Excellent communication and analytical skills to engage with business subject matter experts to solution business needs and resolve issues.
• Excellent organization and ability to analyze requirements and document effectively.
• Drive and desire to learn and grow both technical and functional skill sets.
• Ability to prioritize workstreams simultaneously and deliver results for a fast-paced program.
• Experience with JIRA a plus.
• Certified Salesforce Administrator with Trailhead Badges/Super Badges.

IT Systems That Will Be Used: Jira, Salesforce, Marketing Cloud/Call Center

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.