Jobs in the United States

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Public Service Administrator III
State of Kansas
KS
- $51,417.6 to $71,723.79 USD / year
…across the state to promote compliance with federal and state program…
Added 1 min ago
KP
Business Development Specialist (Non-Merit)
Kentucky Personnel Cabinet
Frankfort, KY
- $60,105.12 USD / year
play a significant role in creating the Future of Kentucky. This position is part of an accelerated program
Added 1 min ago
VP
Transitional Housing Case Manager I
Veterans Place of Washington Boulevard Inc.
Pittsburgh, PA
- $45,000 to $48,000 USD / year
The Case Manager Level 1 is a core member of the Veterans Place Housing Team and is responsible for delivering direct case management services to veterans residing in transitional housing…
Added 1 min ago
Case Manager
Equus
Washington, DC
The Case Manager is responsible for helping TANF participants obtain, retain, and advance in employment through intensive case management, workforce development, coaching, and employer…
Added 1 min ago
Program Manager
Horizon Behavioral Heal
Rustburg, VA
The Case Management Program Manager is responsible for the overall administration, oversight, and supervision of various case management teams in Lynchburg, Campbell County, and Appomattox,…
Added 2 mins ago
Engineer (0120) (Hybrid)
Opportunities
Tampa, FL
Paid Parental Leave, including Maternity, Bonding and Family Supportive Work Program
Added 2 mins ago
Property Manager- Portfolio
Castle Group
Riverview, FL
The Portfolio Property Manager (PM) is a licensed Community Association Manager (CAM) under the provisions of Florida Statute 468. The Portfolio Property Manager is required to be…
Added 2 mins ago
Executive Housekeeper
Hilton Grand Vacations
Daytona Beach, FL
Ensures carpet and floor maintenance program is in compliance with standards.
Added 3 mins ago
UU
Veterinary Technician: Ward Patient Care
UWMSN University of Wisconsin Madison
Madison, WI
- $21 USD / hour
Comprehensive medical, dental, and vision insurance through the UW–Madison employee benefits program.
Added 3 mins ago
Business & Operations Manager
Normal, IL
Added 3 mins ago
Assistant Nurse Manager, Family Birthplace, FT, Variable
Prisma Health - Blount Memorial Hospital, Inc.
Maryville, TN
In collaboration with the nurse manager, supervises staff and unit operations and provides direct patient care. Supervises care provided by staff to ensure the delivery of safe and quality…
Added 4 mins ago
PATIENT SERVICES MANAGER
Compass Group
NY · Los Angeles, CA · Birmingham, AL · Mobile, AL · Montgomery, AL · Tuscaloosa, AL · Fayetteville, AR · Little Rock, AR · Chandler, AZ · Phoenix, AZ · Culver City, CA · Fountain Valley, CA · Hayward, CA · Modesto, CA · Mountain View, CA
Added 4 mins ago
CORPORATE EXECUTIVE CHEF - Eastern PA or New Jersey
Compass Group
NY · Los Angeles, CA · Birmingham, AL · Mobile, AL · Montgomery, AL · Tuscaloosa, AL · Fayetteville, AR · Little Rock, AR · Chandler, AZ · Phoenix, AZ · Culver City, CA · Fountain Valley, CA · Hayward, CA · Modesto, CA · Mountain View, CA
Certified Executive Chef (CEC) preferred; Certified Dietary Manager (CDM) certification desirable.
Added 4 mins ago
Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
Lithonia, GA
Added 5 mins ago
Alliances Manager (Corporate Partnerships)
The Michael J. Fox Foundation for Parkinson's Research
United States
Job Title: Alliances Manager (Corporate Partnerships)
Added 5 mins ago
Senior Product Manager - Digital Asset Management
Veeva
Remote, United States
…behind every campaign. We are looking for an experienced product manager to own and grow Veeva's DAM capabilities, making our customers' brand, marketing operations, commercial, and medical…
Added 5 mins ago
Senior Product Manager - Digital Asset Management
Veeva
Remote, United States
…behind every campaign. We are looking for an experienced product manager to own and grow Veeva's DAM capabilities, making our customers' brand, marketing operations, commercial, and medical…
Added 5 mins ago
Antenna Engineer
The Pennsylvania State University
Reston, VA
…Questions related to flexible work should be directed to the hiring manager during the interview…
Added 6 mins ago
S
Network Engineer, Connectivity
Simplesense
Denver, CO
- $103,000 to $139,000 USD / year
…Installation Resilience Operations Command and Control (IROC) program, which is now expanding to five additional Air Force, Space Force, and Army installations from the one prototype…
Added 6 mins ago
IT Disaster Recovery Continuity Analyst
REPUBLIC SERVICES, INC.
Phoenix, AZ
Partner with the Program Manager and DR leadership to manage a backlog of DR optimization, automation, and resiliency initiatives by application.
Added 6 mins ago
Landfill Operations Manager
CARBON LIMESTONE LANDFILL, LLC
Lowellville, OH
POSITION SUMMARY: Within a business unit, the Operations Manager - Landfill manages the landfill operations to ensure all activities are in compliance with safety, environmental and…
Added 6 mins ago
Associate Medical Director
HEALTHCARE FOR THE HOMELESS - HOUSTON
HOUSTON, TX
Collaborates with the Manager of Integrated Care and other interdisciplinary leaders to ensure medical workflows are effective, compliant, and well-integrated with broader program…
Added 6 mins ago
Store (Brand) Manager
Stanton Optical
Albuquerque, NM
…their location, with an entrepreneurial spirit. As a Brand Manager, you will act as a brand ambassador for the organization; building, guiding and inspiring high-performing teams in a…
Added 6 mins ago
CW
Employer Engagement Specialist, Utility Infrastructure
Civic Works
Baltimore, MD
- $55,000 to $65,000 USD / year
…of the UI track team, the Specialist works alongside the UI Program Manager, Student Success Coaches and Job Readiness Coach, and brings Civic Works' job quality standards into every…
Added 7 mins ago
CH
Senior Assistant Site Manager | Multi-Site
CLYDESDALE HOLDING LLC DBA CALIBER CAR WASH
Gainesville, FL
- From $20 USD / hour
Responsible for management of site in the absence of the normal Site Manager

ManpowerGroup

Program Manager

Vancouver, WA, United States

Pay Range: Pay Rate: $42.00 - $48.00

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Job details

Pay: Pay Range: Pay Rate: $42.00 - $48.00
Posting language: English
Posted: Nov 2, 2026

Original job description

Our client is seeking a Program Manager to join their team as the Total Customer Experience (TCE) Program Manager. From the moment a customer first encounters a product to ongoing support and continuous improvement, you’ll help ensure every interaction is intuitive, seamless, consistent, and valuable. If you enjoy turning customer insights into measurable journey improvements and leading cross-functional programs that elevate onboarding, adoption, retention, and supportability, this role is built for you.

Job Title: Customer Experience Program Manager

Location: Vancouver, WA 98684 (Hybrid: 2 days onsite)

Pay Range: Pay Rate: $42.00 - $48.00

What's the Job?

Define, evaluate, and optimize the end-to-end customer experience across software, applications, services, and connected ecosystems throughout the product lifecycle.
Serve as the customer advocate and experience champion by translating customer empathy into actionable program plans and journey improvements.
Partner with Product Management, UX, Engineering, Quality, Marketing, Customer Support, and Operations to identify experience friction and drive improvements.
Use customer experience analysis and user journey mapping to recommend and optimize customer journeys that improve engagement, onboarding success, adoption, retention, and supportability.
Lead data-driven decision making to establish best-in-class customer experiences from concept and design through development, launch, support, updates, and ongoing optimization.

What's Needed?

Strong program management skills with the ability to lead cross-functional initiatives across the product lifecycle.
Proven customer experience analysis experience, including the ability to interpret insights and translate them into improvements.
Expertise in user journey recommendation and optimization to improve customer outcomes and reduce friction.
Ability to collaborate effectively with Product Management, UX, Engineering, Quality, Marketing, Customer Support, and Operations teams.
Commitment to creating intuitive, seamless, consistent, and valuable customer interactions supported by measurable outcomes.

What's in it for me?

Opportunity to shape the Total Customer Experience across the full lifecycle, from concept to ongoing optimization.
Role visibility and influence as the customer advocate and experience champion across multiple teams.
Chance to apply journey mapping and customer experience analysis to drive meaningful improvements in onboarding, adoption, retention, and supportability.
Hybrid work schedule with 2 days onsite in Vancouver, WA 98684.
Motivating mission: help customers succeed with intuitive, seamless experiences that create real business impact.

Upon completion of waiting period consultants are eligible for:

Medical and Prescription Drug Plans
Dental Plan
Vision Plan
Health Savings Account
Health Flexible Spending Account
Dependent Care Flexible Spending Account
Supplemental Life Insurance
Short Term and Long Term Disability Insurance
Business Travel Insurance
401(k), Plus Match
Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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Skills

Process improvement
Customer insight
Customer experience
Customer service
Decision making
Program management

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