Jobs in the United States

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Added 1 min ago
EDI Analyst & Senior EDI Analyst
Louisiana Health Service & Indemnity Company
Baton Rouge, LA
…expertise. Advanced expertise in HIPAA transactions, healthcare data exchange, and EDI operations. Experience with automation, APIs, modern integration technologies, and healthcare…
Added 1 min ago
CO
Financial Services Manager I - Environmental Health Services (Open & Promotional)
County of San Mateo
San Mateo County, CA
- $67.18 to $84 USD / hour
…financial operations, lead the development and implementation of data analyses and visualizations, and design, implement, and evaluate a customer service and continuous improvement…
Added 1 min ago
CO
Capital Projects Manager II (Open and Promotional)
County of San Mateo
Redwood City, CA
- $71.52 to $89.43 USD / hour
…improvement project management work including the planning, design, bidding, and construction of assigned capital improvement projects. Projects will be managed through all phases of work,…
Added 1 min ago
Architect, Landscape Architect or Designer – Junior Level
Moffatt & Nichol
Oakland, CA
Performs design computations, specifications, compile data for basic to complex assignments
Added 1 min ago
Survey Technician
Lochmueller Group
United States
…prepare survey documentation that supports project planning, design, and…
Added 2 mins ago
Construction Manager - Retail & Commercial Projects
Bureau Veritas
Boston
Lead the full project lifecycle, including due diligence, site assessments, design coordination, approvals, permitting, preconstruction, bidding, contracting, construction, commissioning,…
Added 2 mins ago
Application Sys Analyst III - Beacon
University of Maryland Medical System
Columbia, MD
1. Performs and coordinates complex analysis, design, development, testing and support services for assigned application applications.
Added 2 mins ago
Application Sys Analyst III
University of Maryland Medical System
Columbia, MD
1. Performs and coordinates complex analysis, design, development, testing and support services for assigned application applications.
Added 3 mins ago
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Director, Enhanced Care Management
Vynca
Remote, United States
- $145,000 to $160,000 USD / year
- Ensure contract regulatory and data requirements are met
Added 3 mins ago
Senior Reliability Engineer
Freeport McMoRan
Climax, CO
Analyze current CMMS data for equipment health indicators and identifies reports to measure health indicators.
Added 3 mins ago
Technical Content Developer Associate Manager, AI POD
Accenture LLP Company
NY
…people learn and work. We partner with enterprise clients to design and deliver high-quality, scalable, outcome-driven learning that builds the skills their workforces need. Udacity, now…
Added 3 mins ago
Senior Software Engineer, IT Digital Employee Experience
Databricks
San Francisco, CA
…team lead of software engineers. You will own architecture, design, implementation, deployment, and stakeholder management. You'll build production web and mobile applications on the…
Added 4 mins ago
Senior Scientist, DSCS Digital Technologies–Laboratory Automation, Automation Systems Engineer (Hybrid)
Merck Sharp & Dohme LLC
NJ
In this role, you won’t just support experiments - you’ll transform how they happen. You’ll design and deploy cutting-edge automation solutions that enable scientists to move faster,…
Added 4 mins ago
Scientist, DSCS Digital Technologies–Laboratory Automation, Automation Systems Engineer (Hybrid)
Merck Sharp & Dohme LLC
NJ
In this role, you won’t just support experiments - you’ll transform how they happen. You’ll design and deploy cutting-edge automation solutions that enable scientists to move faster,…
Added 4 mins ago
Director, AI Platform & Agentic Engineering, AI & Genome Sciences
Merck Research Laboratories Massachusetts, LLC
MA
AI Platform & Research Engineering: Build and evolve the AI/ML research environment, developer tooling, and reusable capabilities that connect scientists with data, knowledge, compute, and…
Added 4 mins ago
Senior Director, Program Lead - Neuroscience
Merck Sharp & Dohme LLC
NJ · PA
Providing operational input at the CST level during protocol design (e.g., feasibility, execution risk, operational implications of design choices) and on program-level development planning…
Added 4 mins ago
Senior Director, Program Lead - Cardiovascular
Merck Sharp & Dohme LLC
NJ · PA
Providing operational input at the CST level during protocol design (e.g., feasibility, execution risk, operational implications of design choices) and on program-level development planning…
Added 4 mins ago
Operations Program Manager
Lightmatter
Mountain View, CA
Lightmatter is leading the revolution in AI data center infrastructure, enabling the next giant leaps in human progress. The company invented the world’s first 3D-stacked photonics engine,…
Added 4 mins ago
CC
Housing Services Program Monitor
Clackamas County
Oregon City, OR
- $38.18 to $48.36 USD / hour
Added 4 mins ago
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Distribution Supply Chain Intern (Onsite)
Sterling Jewelers Inc.
Akron, OH
- $19 to $20 USD / hour
…Distribution Center Operations, Transportation, Purchasing, Data Analytics, and Ecommerce Fulfillment. This role provides exposure to end-to-end supply chain processes while supporting…
Added 4 mins ago
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Scientist, Assay & Automation Development
Plasmidsaurus
San Francisco, CA
- $170,000 to $185,000 USD / year
- Lead research projects from hypothesis and experimental design through execution, data analysis, and iteration
Added 5 mins ago
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SAP Analytics and Data Engineer
PACCAR
Renton, WA
- $104,000 to $162,000 USD / year
We are seeking an SAP Analytics and Data Engineer to design, develop, and support enterprise data, analytics, and reporting solutions across PACCAR’s SAP and cloud data platforms. The role…
Added 6 mins ago
Technical Business Development Manager - Coated Meat Applications
Kerry Group
Beloit, WI
Develop Experiment Design for innovation testing against aligned market opportunities and strategic measures focused on nimble testing models.
Added 6 mins ago
Civil Project Engineer
Stantec
Sacramento, CA
…Engineer will perform a variety of tasks which may include design analysis, calculations, preparation of exhibits, mentoring jr. staff, and preparation of construction documents. The…
Added 7 mins ago
Senior Engineering Manager, Autonomy Evaluation Applications
General Motors LLC
Remote, United States
Keep the technical bar high through design reviews, code review standards, testing, and statistically sound analysis, and work with principal and staff engineers on technical direction.

ManpowerGroup

Program Manager

Vancouver, WA, United States

Pay Range: Pay Rate: $42.00 - $48.00

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Job details

Pay: Pay Range: Pay Rate: $42.00 - $48.00
Posting language: English
Posted: Nov 2, 2026

Original job description

Our client is seeking a Program Manager to join their team as the Total Customer Experience (TCE) Program Manager. From the moment a customer first encounters a product to ongoing support and continuous improvement, you’ll help ensure every interaction is intuitive, seamless, consistent, and valuable. If you enjoy turning customer insights into measurable journey improvements and leading cross-functional programs that elevate onboarding, adoption, retention, and supportability, this role is built for you.

Job Title: Customer Experience Program Manager

Location: Vancouver, WA 98684 (Hybrid: 2 days onsite)

Pay Range: Pay Rate: $42.00 - $48.00

What's the Job?

Define, evaluate, and optimize the end-to-end customer experience across software, applications, services, and connected ecosystems throughout the product lifecycle.
Serve as the customer advocate and experience champion by translating customer empathy into actionable program plans and journey improvements.
Partner with Product Management, UX, Engineering, Quality, Marketing, Customer Support, and Operations to identify experience friction and drive improvements.
Use customer experience analysis and user journey mapping to recommend and optimize customer journeys that improve engagement, onboarding success, adoption, retention, and supportability.
Lead data-driven decision making to establish best-in-class customer experiences from concept and design through development, launch, support, updates, and ongoing optimization.

What's Needed?

Strong program management skills with the ability to lead cross-functional initiatives across the product lifecycle.
Proven customer experience analysis experience, including the ability to interpret insights and translate them into improvements.
Expertise in user journey recommendation and optimization to improve customer outcomes and reduce friction.
Ability to collaborate effectively with Product Management, UX, Engineering, Quality, Marketing, Customer Support, and Operations teams.
Commitment to creating intuitive, seamless, consistent, and valuable customer interactions supported by measurable outcomes.

What's in it for me?

Opportunity to shape the Total Customer Experience across the full lifecycle, from concept to ongoing optimization.
Role visibility and influence as the customer advocate and experience champion across multiple teams.
Chance to apply journey mapping and customer experience analysis to drive meaningful improvements in onboarding, adoption, retention, and supportability.
Hybrid work schedule with 2 days onsite in Vancouver, WA 98684.
Motivating mission: help customers succeed with intuitive, seamless experiences that create real business impact.

Upon completion of waiting period consultants are eligible for:

Medical and Prescription Drug Plans
Dental Plan
Vision Plan
Health Savings Account
Health Flexible Spending Account
Dependent Care Flexible Spending Account
Supplemental Life Insurance
Short Term and Long Term Disability Insurance
Business Travel Insurance
401(k), Plus Match
Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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Skills

Process improvement
Customer insight
Customer experience
Customer service
Decision making
Program management

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