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QA Specialist
Dhaka Technologies Limited Company
Washington, DC
…strong knowledge of quality assurance, release management, and automation test tools such as HP QTP, UFT, and TestComplete, and provides advanced system testing support. Under general…
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Senior Manager– AI Governance & Controls Engineering
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North Chicago, IL
- $124,500 to $236,500 USD / year
Lead the design and implementation of advanced AI governance control and automation solutions, applying expert solution-building skills to streamline ACTOR and OneTrust activities, reduce…
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Scientist I
AbbVie
Waltham, MA
- $75,000 to $142,500 USD / year
Experience using automation to standardize high-throughput workflows.
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Customer Success Manager
Automata
Cambridge
At Automata, we're on a mission to transform how scientists work by making automation accessible to every lab in the world. We believe that by giving labs the power to automate, we can…
Added 1 min ago
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Senior Software Development Manager
Kforce
West Valley City, UT
- $165,000 to $185,000 USD / year
Champion modern development methodologies, including automation, emerging AI-enabled engineering tools, and best practices that improve team productivity and product quality
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Secure Infrastructure Engineer
HP
Corvallis, OR · Vancouver, WA
- $105,050 to $161,800 USD / year
Design and deploy complex automation, monitoring, and analysis solutions.
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Executive Director
NMSS National Multiple Sclerosis Society
Phoenix, AZ
Expertise in AI, predictive analytics, and CRM tools to utilize sales pipeline automation, donor journey mapping, and forecasting donor trends, with a strong emphasis on acquiring new…
Added 2 mins ago
PC
Information Technology Specialist (Applications Software)
Peace Corps
Washington, DC
- $111,146 to $163,222 USD / year
Updates and modifies existing applications, designs new applications, and has continuing responsibility for testing and maintenance of automation programs.
Added 2 mins ago
PC
Information Technology Specialist (Applications Software)
Peace Corps
Washington, DC
- $111,146 to $163,222 USD / year
Updates and modifies existing applications, designs new applications, and has continuing responsibility for testing and maintenance of automation programs.
Added 2 mins ago
RU
Quality Control Specialist - QC Chemistry
Randstad USA
Marlborough, MA
- $45 to $45.14 USD / hour
…Individualized Neoantigen Therapy (INT). Designed with end-to-end automation, robotics, and digital infrastructure, the site spans buffer prep through drug substance and product…
Added 2 mins ago
Staff Software Engineer
Natera
Remote, United States
Experience integrating laboratory instruments and automation
Added 2 mins ago
Senior Software Engineer
Natera
Remote, United States
Deliver quality software in a regulated environment: automation-first testing, shift-left mindset, "works on my machine" is never the answer
Added 2 mins ago
Product Marketing Manager
Sereact
Boston, MA
…settings like warehouses and factories. Our technology closes the automation gaps that traditional systems can't solve. We are on a mission to redefine how physical work gets done, and…
Added 3 mins ago
Lead Cybersecurity Test Engineer
Stellantis
Auburn Hills, MI
The role requires strong hands-on experience with automotive debugging and test automation tools, including Lauterbach Debugger, Vector CANoe/CAPL, Vector VT System, and dSPACE HIL…
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Lead System Integration Engineer
Stellantis
Auburn Hills, MI
Knowledge of agile test methods, tools and automation (proven working knowledge with one or more of the following tools: Doors Next Generation, IBM RTC, Jira
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Geospatial Analyst
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Arnold, MO
Design and implement modernized approaches to GeoDec and ACCORD software to improve functionality, efficiency, and automation capabilities.
Added 4 mins ago
Application Development Analyst
University of Buffalo
NY
Added 4 mins ago
IT Service Desk Technician 1
Alexandria, VA
Tech savvy with working knowledge of office automation products, databases, and remote control.
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Data Engineering Manager
Trupanion
Seattle
- $130,000 to $140,000 USD / year
Added 5 mins ago
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UNIT PROGRAM COORDINATOR
Air Education and Training Command
Goodfellow AFB, TX
- $50,460 to $65,599 USD / year
…manpower resource requirements. Experience using various office automation software programs, tools, and techniques to support office operations. Independently note and follow up on…
Added 5 mins ago
Senior, Quality Engineer
Bridgestone Americas
Williamsburg, KY
Supports continuous improvement/automation activities.
Added 5 mins ago
Commercial Product Specialist
Prysmian
Highland Heights, KY
…the oil, gas and petrochemical industries, mining, industrial automation, marine, military and aerospace applications, power applications in the telecommunications industry, and other key…
Added 5 mins ago
Tech Lead - Cybersecurity N 4C
Genpact LLC
Remote, United States
This role will design and implement security automation solutions supporting Akamai Origin Lockdown, perimeter security modernization, and future security orchestration initiatives. The…
Added 5 mins ago
Platform Software Engineer - Intermediate level
United Services Automobile Asn
United States
…Working alongside experienced engineers, you'll help develop automation, improve platform operations, support production environments, and contribute to solutions that enhance reliability,…
Added 5 mins ago
Java Software Engineer - Mid Level
United Services Automobile Asn
Charlotte, NC

ManpowerGroup

Data Management

Durham, NC, United States

$70 to $74 USD / hour

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Job details

Pay: $70 to $74 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

We are seeking a detail-oriented Data Operations & Production Support Analyst to support campaign operations, production workflows, data quality, and issue resolution in a data-intensive environment.

The ideal candidate will have strong SQL skills, experience supporting production data pipelines or scheduled workflows, and the ability to troubleshoot data discrepancies, coordinate campaign processing, and work with cross-functional technical and business teams.

Position Details

Job Title: Data Operations & Production Support Analyst
Pay Rate: $70-$74/hr on W2
Location: 100% Remote
Eligible States: Pennsylvania (PA), New Jersey (NJ), and New York (NY)
Duration: Contract

Note: Candidates must be located in PA, NJ, or NY.

Key Responsibilities

Campaign Operations & Delivery

Monitor campaign execution and ensure processing, quality checks, and delivery activities are completed accurately.
Support campaign setup changes, data mapping, cost refreshes, reruns, and production corrections.
Review processing requirements and dependencies before campaign execution.
Monitor campaign schedules, end dates, and processing eligibility.
Coordinate validated outputs and operational handoffs to downstream teams.

Quality Control & Data Validation

Perform quality checks on campaign outputs and investigate data anomalies.
Validate processing results, record counts, trends, and data accuracy.
Support QC of portal files and monthly data extracts.
Investigate discrepancies and coordinate resolutions with relevant teams.
Maintain QC documentation and support continuous improvement of operational controls.

Production Support & Issue Management

Serve as an onshore point of contact for production issues, failed jobs, data discrepancies, and operational questions.
Perform initial troubleshooting and determine when technical escalation is required.
Collect logs, SQL queries, screenshots, and supporting evidence for technical investigations.
Coordinate retesting and validation after production fixes.
Track incidents through resolution and communicate updates to stakeholders.
Support root-cause analysis and recurring issue management.

Stakeholder & Cross-Functional Coordination

Collaborate with Data Management, Product Support, Development, Data Ingestion, Client Engagement, and other technical teams.
Translate business and operational issues into clear technical support requests.
Coordinate campaign exceptions, missing inputs, mapping decisions, reruns, and redeliveries.
Communicate operational status, risks, blockers, and downstream impacts.
Participate in operational meetings, campaign reviews, and issue discussions.

Operational Governance & Documentation

Maintain operational trackers, support tickets, processing statuses, and issue documentation.
Maintain standard operating procedures and production support documentation.
Identify recurring issues and opportunities for automation and process improvement.
Support new operational controls and transition new capabilities into production support.
Follow established approval and change-control procedures.

Required Qualifications

Experience in Data Operations, Production Support, Application Support, Campaign Operations, Analytics Operations, or a similar data-intensive environment.
Strong hands-on SQL skills with the ability to query large datasets and investigate data discrepancies.
Experience supporting scheduled production workflows, batch processing, or data pipelines.
Strong troubleshooting and first-level issue analysis skills.
Experience with data validation, reconciliation, and quality-control processes.
Excellent written and verbal communication skills.
Ability to manage multiple concurrent deliverables, production incidents, and operational priorities.
Strong attention to detail, problem-solving skills, and ownership mindset.

Preferred Technical Skills

Snowflake
SQL
ETL / Production Data Pipelines
Workflow Scheduling and Orchestration Tools
Power BI or similar reporting and QC tools
SFTP and File-Based Integrations
Jira / Confluence
Campaign Operations or Digital Measurement Data

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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More about this job

Skills

Data management
SQL
Troubleshoot
Statistical quality control
Documentation
Process improvement
Troubleshooting
Root cause analysis
Technical support
Google Analytics
Quality control
Communication skills
Attention to detail
Problem solving
Snowflake
Data engineering
Workflow
Scheduling
Microsoft Power BI
Reporting
Jira
Atlassian Confluence

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