Our client, MPUSA is seeking a Parking Communications Assistant to join their team. As a Parking Communications Assistant, you will be part of the operations support function, helping coordinate parking enforcement activity through clear, accurate communication in a fast-paced office environment. The ideal candidate will bring strong attention to detail, confident phone and radio communication, and a team-first mindset that supports smooth dispatching and timely responses. Job Title: Parking Communications Assistant Location: Milwaukee, WI Pay Range: $18 Shift: 3rd Shift (Sunday–Thursday 12am–8am OR Tuesday–Saturday 12am–8am) What's the Job?
- Answer incoming calls from staff, the public, MPD, and tow contractors while maintaining a professional, helpful tone.
- Accurately enter and update information in a web-based program while gathering details over the phone.
- Communicate with the team using a 2-way radio to relay updates, instructions, and location-specific information.
- Dispatch Parking Enforcement Officers to assigned locations based on call details and general knowledge of city streets.
- Support office teamwork in a smaller 2nd shift environment (approximately 5 employees) by staying organized and responsive. What's Needed?
- At least 1 year of relevant experience in a communications, dispatch, customer support, or office coordination role.
- Ability to accurately enter information into a web-based system while actively speaking on the phone.
- Comfort handling multiple call types and coordinating next steps with staff and external contacts.
- Basic familiarity with city streets and the ability to use location information to support dispatch decisions.
- Strong teamwork skills and the ability to communicate clearly over a 2-way radio. What's in it for me?
- Be part of a mission-driven team that helps keep parking enforcement operations running smoothly.
- Work in an office environment where clear communication directly impacts outcomes.
- Join a smaller shift team where your reliability and attention to detail make a visible difference.
- Develop and strengthen dispatch and communications skills in a structured workflow.
- Opportunity to contribute consistently during 3rd shift schedules with defined days and hours.
Upon completion of waiting period associates are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Supplemental Life Insurance
- Short Term Disability Insurance
- 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals. In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.