Jobs in the United States

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Added 1 min ago
TC
Multi-Site Maintenance Supervisor - Fountain Village, Westwynd, & Promenade
Thrive Communities
Vancouver, WA
- $36 to $38 USD / hour
Must have basic computer skills with the ability to input data and notes in English into software programs
Added 2 mins ago
Assistant Store Manager
AT&T Mobility Services LLC
Remote, United States
In this role, you’ll partner with a store manager to oversee all aspects involved in the daily operation of a retail store. From assisting with merchandising and product launches to helping…
Added 2 mins ago
Assistant Store Manager
AT&T Mobility Services LLC
Remote, United States
In this role, you’ll partner with a store manager to oversee all aspects involved in the daily operation of a retail store. From assisting with merchandising and product launches to helping…
Added 2 mins ago
General Sales Manager
Bonneville International Corporation
United States
Bonneville Sacramento is seeking a dynamic General Sales Manager to oversee and lead, develop, and inspire our sales team. In this role you’ll help grow revenue and market share across all…
Added 3 mins ago
Sr. Consultant, Front Office Support
Northern Trust Investments Inc
Tempe, AZ · Chicago, IL
Northern Trust Asset Management is a global, multi‑asset investment manager supporting institutional and personal clients worldwide. The Front Office Support (FOS) team provides critical,…
Added 4 mins ago
Assistant Manager I
Family Dollar
Bristol, PA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
Assistant Manager I
Family Dollar
Aulander, NC
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
Assistant Manager II
Family Dollar
Tampa, FL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
Assistant Manager I
Family Dollar
Highland, CA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
Assistant Manager I
Family Dollar
Erie, PA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
Assistant Manager I
Family Dollar
Cleveland, OH
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
Assistant Manager I
Family Dollar
Mesa, AZ
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
Assistant Manager I
Family Dollar
Catlettsburg, KY
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
CDL Truck Swing, Driver Commercial- Home Daily, Benefits Day 1, PTO
WM
Lake City, GA · Forest Park, GA · Morrow, GA · Atlanta, GA
Communicates customer requests or issues to Dispatch or Route Manager.
Added 4 mins ago
Assistant Manager I
Family Dollar
Pensacola, FL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
Assistant Manager I
Family Dollar
Corpus Christi, TX
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
EH
Community Manager II Night Manager - Orchard Maples, Vacaville CA
Eden Housing
Vacaville, CA
- $25.02 to $29.36 USD / hour
Under the direction of the Property Supervisor, the Community Manager II is responsible for the overall operation of the property, and the day-to-day implementation of those policies,…
Added 4 mins ago
EH
Community Manager II - Rivertown Place & West Rivertown, Antioch CA
Eden Housing
Antioch, CA
- $28.87 to $33.68 USD / hour
Under the direction of the Property Supervisor, the Community Manager II is responsible for the overall operation of the property, and the day-to-day implementation of those policies,…
Added 4 mins ago
Assistant Manager II
Family Dollar
Sumrall, MS
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
Assistant Manager I
Family Dollar
Park City, IL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
Assistant Manager I
Family Dollar
Chicago, IL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
Assistant Manager I
Family Dollar
Houston, TX
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
Assistant Manager I
Family Dollar
Houston, TX
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
AA
Smoothie Server
AUBERGINE AND COMPANY
Eagle, ID
- $16 USD / hour
18+; prior experience with desserts, beverages, or customer service preferred, not required.
Added 4 mins ago
AA
Server & Runner/Busser
AUBERGINE AND COMPANY
Eagle, ID
- $16 USD / hour
Completes Aubergine's onboarding program; Food Handler Certificate within 14 days of hire (company-supported).

Makeready LLC

Assistant Manager

Nashville, TN, United States

Apply on workforcenow.adp.com About employer

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Job details

Posting language: English

Original job description

About The Joseph The Joseph is an expression of modern luxury rooted in art, culture, and the warmth of true hospitality. Situated in the heart of Nashville, this repeat Forbes Travel Guide Star Award recipient offers a refined escape where thoughtful design, world-class culinary experiences, and meaningful service come together effortlessly. The Joseph invites guests into a world that feels both elevated and deeply personal. From curated art collections and immersive dining to serene guestrooms and intimate gathering spaces, every detail is designed to create an experience of Nashville at its most refined. We are seeking a passionate, polished, and service-driven Assistant Front Office Manager to help lead our Front Office team and deliver the exceptional guest experiences that define our luxury hotel. This position plays an essential role in overseeing the daily guest journey, ensuring personalized service, supporting Front Office operations, and developing a team that consistently delivers Forbes Travel Guide and Marriott Luxury Collection service standards. Working closely with the Front Office Manager and Director of Front Office, the Assistant Front Office Manager will take an active leadership role in guest relations, VIP experiences, service recovery, team coaching, and operational execution. This individual will ensure that guest preferences are anticipated, concerns are resolved with care, and every interaction reflects the sophistication and warmth of The Joseph. The ideal candidate is a hands-on hospitality professional who leads by example, thrives in a fast-paced luxury environment, and believes that memorable guest experiences are created through genuine care, attention to detail, and thoughtful service. If you thrive in a fast-paced, lifestyle-driven hospitality setting and are passionate about cultivating exceptional guest experiences, this is your opportunity to make a meaningful impact.

Front Office Operations & Communication

Support the Front Office Manager in maintaining seamless daily operations and consistent luxury service standards.
Assist with front desk operations, guest check-ins and check-outs, room assignments, and guest inquiries during high-volume periods.
Monitor guest communication through Marriott GXP, including messaging, guest requests, and service recovery cases.
Ensure guest messaging is professional, personalized, accurate, and completed within established response expectations.
Coordinate guest requests with Housekeeping and other operational departments, ensuring appropriate follow-through and confirmation.
Support room readiness by confirming that assigned accommodations meet documented guest preferences and special requirements.
Assist with operational planning for VIP arrivals, group business, and other high-demand periods.
Communicate guest service priorities, special requests, and unresolved concerns to the Front Office team and other department leaders.
Support Manager on Duty responsibilities when assigned, including responding to guest concerns and operational situations.
Follow established hotel safety, security, and emergency procedures, coordinating with Security and hotel leadership when necessary.

Guest Relations, Service Recovery & Follow-Up

Take ownership of guest concerns and service recovery follow-up, ensuring issues are addressed promptly, professionally, and with genuine empathy.
Personally contact guests following service concerns to verify satisfaction, confirm resolution, and rebuild confidence in the guest experience.
Maintain accurate documentation of guest concerns, recovery actions, approved compensation, and follow-up commitments within Marriott GXP.
Monitor open guest cases, aging requests, and outstanding service recovery items to ensure timely resolution.
Coordinate with operational departments to ensure promised guest accommodations, amenities, service recovery credits, or Marriott Bonvoy points are completed as approved.
Investigate guest billing concerns and assist with explaining approved corrections, credits, and adjustments.
Escalate significant guest concerns and compensation requests beyond established authority limits to the appropriate Front Office leader or Manager on Duty.
Ensure unresolved guest matters are communicated during shift transitions, with clearly assigned ownership and established follow-up expectations.
Identify recurring guest concerns and recommend proactive service improvements to prevent future issues.

Requested Capabilities

Proven leadership experience in hotel front desk or hospitality operations
Experience in a lifestyle, boutique, or luxury environment, preferred
Strong working knowledge of hotel management systems and guest service platforms
Solid understanding of night audit procedures and multi-line phone systems
Exceptional customer service skills with a polished, approachable presence
Outstanding communication skills and professional phone etiquette
Multilingual or bilingual abilities are highly desirable

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

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Jobs in the United States