Patient Access Coordinator

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JOB SUMMARY AND SPECIFICATIONS

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JOB SUMMARY

• Represents Major Hospital as the initial contact for any/all Patient Access Services including but not limited to: scheduling of diagnostic procedures, pre-registration/pre-admission data collection, initiate precertification/verification of insurance for inpatients, verification of benefits and precertification requirements, authorizing diagnostic procedures, ensuring medical necessity guidelines are met, assisting provider offices in co-ordination of care, provides cost estimates and payment options to patients, follows pre-paid accounts and notifies patients of discrepancies between estimated and actual cost, customer service support to the hospital in registration functions.

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MINIMUM QUALIFICATIONS

• Professional & Technical Skills

• Strong computer skills

• Education

• High School Diploma or equivalent

• License(s) or Certification(s)

• NA

• Other Skills or Requirements

• Strong customer service, communication and teamwork skills.

• Strong problem solving techniques and interpersonal skills-including ability to communicate effectively both orally and written.

• Ability to work under time pressure while interacting in a helpful, courteous manner with a high degree of patient contact.

• Familiar with medical terminology helpful.

• Skilled to Care for Certain Age-Related Patient Groups (incumbents will be skilled in the care of the following patient groups)

• X Does not apply _____ Adolescence (13-17 years) ____ All age groups _____ Infants (0-1 year) _____ Geriatric (65+ years) _____ Pediatric/Early Childhood (1-12 years) _____ Adult (18-64 years)