Jobs in the United States

25+ jobs

Save this search

Added 3 mins ago
Software Development Manager, Management Plane
Amazon
Seattle, WA
Establish team processes that enable rapid innovation while maintaining the highest standards of code quality, system reliability, security, and operational excellence
Added 3 mins ago
Software Development Manager, Ads Marketing, ME&I Engineering
Amazon
Seattle, WA
We're seeking a dynamic and customer-obsessed Software Development Manager to lead the charge in designing, developing, and maintaining highly scalable distributed services for Ads…
Added 3 mins ago
Zora AI - Product Manager, Sourcing & Procurement-Senior Consultant- Products & Platforms
Deloitte
Seattle, WA
As a Senior Consultant Product Manager focused on Sourcing & Procurement, you own the delivery of an agentic product area within the procurement portfolio end-to-end at the feature and…
Added 32 mins ago
Sr Engineer - Identity Governance & Administration (Remote)
United Airlines
Chicago, IL
…key stakeholder in improving technology stability, service reliability, audit and compliance processes, and secure by design architecture patterns that align with cybersecurity, compliance,…
Added 57 mins ago
Emergency Management Specialist
Agricultural Research Service
Manhattan, KS
Added 1 hour ago
Cont Improvement Spec Lead (underfill senior)
University of Michigan
Ann Arbor, MI
NOTE: This position is embedded in the Department of Internal Medicine and reports to the Manager of the Department's Clinical Experience and Quality program. This position may be filled at…
Added 1 hour ago
Laboratory Technician
University of Michigan
Ann Arbor, MI
…with a longstanding track record of successful teamwork and program…
Added 1 hour ago
NL
Nurse Manager Community Medicine Program- FHC- (Healthcare for Homeless )
NYU Langone Medical Center
Brooklyn, NY
- $126,000 to $154,791 USD / year
We have an exciting opportunity to join our team as a Nurse Manager Community Medicine Program- FHC- (Healthcare for Homeless ).
Added 1 hour ago
Manager Projects Unit
Avangrid Service Co
ROCHESTER, NY
Job Title: Manager - Projects Unit Company: RGE Location: Rochester, NY Work type: Office The salary range for this position is dependent upon experience and location, ranging from $128,320…
Added 1 hour ago
Associate Engineer Distribution Planning
Avangrid Service Co
ROCHESTER, NY
Associate Engineer - Distribution Planning Reports to: Manager - Distribution Planning Location: In Office, Rochester NY The base salary range for this position is dependent upon experience…
Added 1 hour ago
AE
Campus Graduate Masters Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- New York, NY
American Express
New York, NY
- $24.05 to $63 USD / hour
…Technology Services, you’ll join a 10-week Summer Internship Program and contribute to real-world technology projects that help teams explore, build, test, and responsibly scale AI-enabled…
Added 2 hours ago
AU
Security Guard Hospital - Unarmed
Allied Universal
Easley, SC
- $21.46 USD / hour
…concerns. Join Allied Universal, where caring teamwork, integrity, reliability, agility, and innovation put people…
Added 2 hours ago
AU
Security Officer Unarmed Hospital
Allied Universal
Simpsonville, SC
- $18.69 USD / hour
…position requires a valid driver’s license. Bring integrity, reliability, and a caring, team-focused approach to a role where you can make a meaningful…
Added 2 hours ago
Staff Software Engineer, AI Solutions
Visa USA Inc
Denver, CO
…configurations and AI components, ensuring seamless operation and reliability. - Identifying requirement gaps to ensure high-quality solutions and providing configuration options with clear…
Added 3 hours ago
CO
Police Officer – Certified/Police Officer/Senior Police Officer - Lateral
City of Westminster, CO
Westminster, CO
- $38.82 to $57.51 USD / hour
…candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited…
Added 7 hours ago
2nd shift Maintenance Generalist Lead Sun - Thurs 22:00 - 06:00 - New London, WI
New London, WI
Assist the Maintenance Manager and Maintenance Supervisors with maintaining reliability program documentation
Added 8 hours ago
Data Operations Manager, Scientific Data
Axiom
South San Francisco, CA
- Measure and improve throughput, delivery reliability, and data quality, ensuring each program strengthens the operations behind Axiom’s drug discovery, Translate, and AI training…
Added 8 hours ago
PF
Fitness Trainer
Planet Fitness - PF Baseline Fitness
Hesperia, CA
- $17.25 to $17.75 USD / hour
Respond to member questions and concerns in a timely and professional manner and elevate to Team Lead, MIT or Club Manager as needed.
Added 9 hours ago
PF
Trainer
Planet Fitness - Baseline Fitness
Victorville, CA
- $17.15 USD / hour
Respond to member questions and concerns in a timely and professional manner and elevate to Team Lead, MIT or Club Manager as needed.
Added 9 hours ago
PF
Trainer
Planet Fitness - Baseline Fitness
Hesperia, CA
- $17.25 to $17.75 USD / hour
Respond to member questions and concerns in a timely and professional manner and elevate to Team Lead, MIT or Club Manager as needed.
Added 9 hours ago
VV
Deputy Program Manager for Engineering I Embedded Crypto Product
Veracity Ventures Inc.
02026, MA
- $150,000 to $165,000 USD / year
Deputy Program Manager for Engineering (DPME) – Embedded Crypto Products
Added 9 hours ago
AE
Campus Graduate Masters Full-Time Manager - 2027 Data Engineer II, Enterprise Technology Services- Phoenix, AZ
American Express
Phoenix, AZ
- $89,250 to $150,250 USD / year
- Full-time
…Enterprise Technology Services, you’ll join a full-time graduate program and contribute to data engineering initiatives that help teams build reliable, scalable, secure, and well-governed…
Added 9 hours ago
Customer Service Manager, Airport Customer Care - Phoenix PHX
American Airlines
Phoenix, AZ
American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you…
Added 10 hours ago
Multi-Craft Maintenance Technician-Night Shift
IPG
Blythewood, SC
…inspecting, testing, and operating to reduce downtime and machine reliability. Maintains proper maintenance records, logs, reports, and systems as…
Added 10 hours ago
Multi-Craft Maintenance Technician-Day Shift
IPG
Blythewood, SC
…inspecting, testing, and operating to reduce downtime and machine reliability. Maintains proper maintenance records, logs, reports, and systems as…

Mainstay Technologies, Inc.

Desktop Technician

Manchester, NH, United States

Apply About employer

Applications open in a new tab.

Job details

Apply by: Jan 28, 2027
Posting language: English
Posted: Oct 30, 2026

Original job description

General Role Description The Desktop Technician works in a team to deploy new workstations, provide on-site support services for clients, troubleshoot basic issues, and always deliver top-quality service. What You Do PC Deployments: Install new Windows computers with applications and data at client sites

Install new Windows computers and client peripherals at client sites, following up with users to ensure set-up meets the user’s needs, and educate users on their technology
Set up clients per documented specifications, testing new technologies for any errors in setup
Transfer data and set up applications with as close to 100% accuracy as possible
Assist in the management of PC Deployment Projects that vary in complexity
Document and create detail-oriented notes to assist with future troubleshooting

Client Repairs: Quickly and efficiently resolve onsite client issues

Handle issues and troubleshooting with support from the team, understanding how technology affects clients’ businesses, and help our clients get back to work
Answer questions from clients about their technology, educating clients on the issues that are being repaired, and helping the user understand the resolution
Wipe and reload PCs upon request
Work with 3rd party vendors to repair hardware malfunctions

Time Management and Scheduling: Maintain accurate time entries and effective time management to ensure productivity in a fast-paced work environment.

Make every effort to meet all scheduled appointments, demonstrating a high degree of reliability and punctuality.
Immediately notify the Technical Services Coordinator/Management team in the event of any potential scheduling issues, conflicts, or unavoidable changes, ensuring minimal inconvenience to clients
Communicate effectively and professionally with clients about any changes to their appointments, always prioritizing their satisfaction and understanding.
Review timesheets to ensure Agreements are attached to all billable time entries and appropriate billable/nonbillable time is reflected
Follow and adhere to agreement SLAs, managing time to ensure prompt responses

Maintain Accurate Documentation: With uncompromising commitment to excellence, Desktop Technicians maintain, update, and validate client documentation.

Maintain accurate documentation of infrastructure and Line of Business applications
Review Client Configurations at each touchpoint throughout a service request
Review the SharePoint folder with client information to verify accuracy
Take ownership and reach out to the client and Client Technology Manager (CTM) when documentation is outdated
Adhere to and assist in the continual improvement of client documentation, following Mainstay’s best practices and client policies & procedures
When documenting service requests, ensure:
Proper documentation and configurations are attached
Escalation notes when routing is necessary are contained
Summary lines are accurate and descriptive
All client correspondence occurs within the ticketing system (not Outlook)
Correct statuses are used when managing tickets
Regularly audit and update client notes to maintain accuracy

Your Background

One year of experience in troubleshooting or working with Windows computers
Knowledge and understanding of basic network protocols
Experience supporting a network preferred
Experience in Customer Service preferred
Formal Education- Associates or certifications preferred
Proven customer support experience
Strong phone contact handling skills and active listening
Familiarity and interest in supporting networked computer environments based on PC and Microsoft technologies are desirable
Microsoft, CompTIA, or other relevant IT certifications achieved or working toward (preferred)

Skills for Success

Strong interpersonal skills; enjoy working in a team and with clients
Strong problem-solving skills with the ability to take a challenging problem and break it down
Committed professionalism; showing up on time, working hard, and committed to the success of the team
Ability to flourish in a fast-paced environment
High level of ownership with minimal supervision
Ability to multitask with close attention to detail
Excellent technical aptitude with an ability to learn quickly

Physical Requirements: Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift 20 pounds at times.
Travel between offices and to client sites is required

This description cannot encompass all tasks and could change at any time. Other duties as assigned may be required to achieve Mainstay’s vision, mission, and core values. About Mainstay Mainstay Technologies- IT you trust from a team you enjoy. Mainstay Technologies provides a full IT and Information Security department to small and medium size businesses in the northern New England area. As a company in the Best Companies to Work For Hall of Fame, we believe in using the power of technology and of business to help people flourish. This translates to a culture of caring, high-ownership teammates who work hard, enjoy each other immensely, and turn off the work at the end of the workday, to focus on what matters more than work.

It is our commitment to people that makes us who we are. We love what we do, and we love who we do it with. We are driven by our mission: to give more than we get. People are always the ends, never the means. In addition to being a Best Company to Work For, we have also been recognized for Coolest Companies for Young Professionals, “Best of Business” for Managed IT Services, and the Torch Award for Marketplace Ethics. We have made the Inc. 500 | 5000 List for fastest growing small businesses 5 times.

Benefits

This is a full time, salaried position with a full benefits package, including:

A flexible and fun work environment with events, lunch+ learns, ping pong, snacks, games, and books
3 weeks of PTO (4 weeks after 2 years) per year
A 2-week sabbatical at 5 years and a 5-week sabbatical at 10 years
Health, Dental, and Vision Insurance
Disability Insurance
Group and Supplemental Life Insurance
Paid Family Leave
401(k) with 3% match
ESOP!
Team Profit Sharing
Training program (including paid certifications, tuition reimbursement, and bonuses on achieving certs)
Paid Volunteer Time Off

Location We believe in Work-from-Anywhere and in the value of in-person relationships. We offer strong flexibility to work remotely, while also recognizing the importance of face-to-face connection through team meetings, all-staff gatherings, and in-person client meetings.

We maintain a beautiful office in Manchester, NH, as well as a satellite office in Laconia, and we encourage each team member to choose the mix of home and in-office work that best supports their wellbeing and effectiveness. While coming into the office weekly is encouraged, it is not required.

Because this role includes regular in-person client meetings, applicants must live within driving distance of our clients, offices, and team events to support client relationships, onboarding, and ongoing collaboration.

Application We utilize an Applicant Tracking System for our applications. Please whitelist the following domains to ensure you receive our communications: jazz.co, jazzhr.com, and applytojob.com

Apply About employer

More about this job

Skills

Troubleshoot
Troubleshooting
Time management
Scheduling
Prioritization
Manage time
Documentation
Microsoft SharePoint
Microsoft Windows
Customer service
Active listening
Interpersonal skills
Work as a team
Problem solving
Multitask
Attention to detail

Report this job