Jobs in the United States

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Added 1 min ago
CL
Account Manager - State Farm Agent Team Member
Charles Laubach - State Farm Agent
San Antonio, TX
- $45,000 to $60,000 USD / year
I’m a graduate of the University of Houston and its ROTC program and spent the first 10 years of my career on active duty, including flying helicopters and participating in rescue missions.…
Added 3 mins ago
Branch Manager I
Smithfield, NC
· • Lead branch operations with a strategic focus on deposit growth and wealth management referrals.
Added 3 mins ago
Branch Manager I
Zebulon, NC
· • Lead branch operations with a strategic focus on deposit growth and wealth management referrals.
Added 5 mins ago
General Manager
Courtyard - Wichita Falls
Wichita Falls, TX
…exceptional guest experiences. Responsible for leading daily operations across all departments, this role executes strategic yield management to boost revenue, maintains Marriott brand…
Added 8 mins ago
Associate Banker I/Medford (NJ)(30hrs)
TD Bank, N.A.
Medford, NJ
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 9 mins ago
Animal Care & Operations Supervisor
Virginia Tech
Blacksburg, VA
…provides back-up support for the Roanoke campus. The Animal Care & Operations Supervisor is a leadership position and is expected to work both independently and as part of a team with…
Added 10 mins ago
LS
Sous Chef - Legal Sea Foods
LEGAL SEA FOODS
Chicago, IL
- $70,000 to $75,000 USD / year
Lead Heart of House operations and direct the kitchen team, including when the Executive Chef or Executive Sous Chef is away.
Added 11 mins ago
VH
Registered Nurse (Residential Rehabilitation Treatment Program)
Veterans Health Administration
Sheridan, WY
- $77,471 to $146,587 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in…
Added 11 mins ago
VH
Secretary (OA)
Veterans Health Administration
Wichita, KS
- $50,460 to $72,644 USD / year
Robert J Dole VA Medical Center is recruiting for a highly qualified individual to fill the position of Secretary for the a Executive Leadership Team Member
Added 11 mins ago
VH
Supervisory Pharmacy Technician
Veterans Health Administration
San Francisco, CA
- $102,818 to $133,671 USD / year
Assist with the development of performance standards that are realistic, challenging, and supporting the organizational mission, vision, and goals. Responsible for ensuring all technicians…
Added 11 mins ago
OO
International Support Branch Chief
Office of the Secretary of the Interior
Reston, VA · Washington, DC
- $143,913 to $187,093 USD / year
Acquires and manages the necessary resources, including leadership support, financial resources, and key personnel, to support DOI program goals, and reduce overall organizational risk.
Added 11 mins ago
CN
Supervisory Embedded Integrated Prevention Coordinator
Commander, Navy Installations Command
Keyport, WA
- $100,602 to $117,370 USD / year
The incumbent serves as the Supervisory Embedded Integrated Prevention Coordinator. The incumbent provides leadership, direction, supervision, guidance, consultation, assistance, and…
Added 11 mins ago
VH
Health Science Specialist - Epidemiology
Veterans Health Administration
Washington, DC
- $143,913 to $187,093 USD / year
…and surveillance programs; providing scientific and technical leadership in the development and evaluation of research methodologies, study protocols, and analytical approaches; developing…
Added 11 mins ago
VH
Nursing Assistant - Community Living Center 213-2
Veterans Health Administration
Los Angeles, CA
- $42,947 to $70,120 USD / year
Collaborates with Nursing Leadership and interdisciplinary teams in clinical and administrative workflows.
Added 12 mins ago
NM
Resource Coordinator Medical Assistant - ENT Full time Days
Northwestern Memorial Healthcare
Chicago, IL
- $22.29 to $32.32 USD / hour
- Full-time
…the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation…
Added 12 mins ago
NM
Nurse Manager of Operations-Med Surg, Evenings and Nights
Northwestern Memorial Healthcare
Geneva, IL
- $60.5 to $78.65 USD / hour
The Nurse Manager, Operations reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant…
Added 12 mins ago
NM
Nursing Manager of Ops-Interventional Services
Northwestern Memorial Healthcare
Lake Forest, IL
- $60.5 to $78.65 USD / hour
The Manager, Operations reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant…
Added 12 mins ago
NM
Manager Operations (Nursing)
Northwestern Memorial Healthcare
Winfield, IL
- $60.5 to $78.65 USD / hour
The Manager, Operations reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant…
Added 14 mins ago
VH
Registered Nurse - Community Care Coordinator
Veterans Health Administration
Middleton, WI
- $71,599 to $151,662 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added 14 mins ago
VH
Dietitian (Clinical)
Veterans Health Administration
Scottsdale, AZ
- $52,783 to $101,558 USD / year
Collaborates with the Food Operations Section and department leadership to enhance the Veterans' dining experience, support patient satisfaction, and serve as a liaison between clinical…
Added 14 mins ago
VH
Health System Specialist
Veterans Health Administration
Remote, United States
- $89,508 to $145,468 USD / year
Provides expert-level consultation across all areas of program development and continuous improvement - including policy, SOPs, training curriculum, service delivery, program evaluation,…
Added 14 mins ago
VH
Dietitian (Clinical)
Veterans Health Administration
Loma Linda, CA
- $62,935 to $121,089 USD / year
Collaborates with the Food Operations Section and department leadership to enhance the Veterans' dining experience, support patient satisfaction, and serve as a liaison between clinical…
Added 14 mins ago
VH
Lead Medical Supply Technician (Sterile Processing)
Veterans Health Administration
Madison, WI
- $73,323 to $95,322 USD / year
The Lead MST at this level oversees a work team that includes Medical Supply Technicians, Health Aides, and various program volunteers. The Lead distributes and prioritizes workload among…
Added 14 mins ago
CP
Chief Medical Officer
Consumer Product Safety Commission
Washington, DC
- $169,279 to $197,200 USD / year
…Director, Chairman, and Commissioners, providing guidance on policy development, program direction, and long-range strategy related to injury prevention and consumer product…
Added 14 mins ago
VH
Housing Manager
Veterans Health Administration
Tucson, AZ
- $91,205 to $118,569 USD / year
Monitors program metrics, evaluates trends, and prepares reports, presentations, and action plans for leadership to support data-driven decision-making and continuous improvement.

Macy's

Senior, Consumer Insights - Customer Experience

New York, NY, United States
NY, United States

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Job details

Experience: 4-7 years of professional work experience, ideally with ecommerce, omni-channel retail, or management consulting experience.
Posting language: English
Posted: Nov 9, 2026

Original job description

Be Part of an Amazing Story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Senior, Competitive Insights, is a business-focused insights leader who translates competitive, industry, market, and customer trends into actionable implications for the business. The role leverages multiple external and internal data sources, including market share, competitive performance, industry research, customer behavior, and primary research, to identify where the business is winning or losing and why.

This person serves as a strategic insights partner to merchandising and cross-functional teams, proactively identifying emerging trends, competitive opportunities, and risks, and connecting insights to clear recommendations and actions.

What You Will Do

•

Own the competitive and industry narrative for assigned business areas, maintaining a strong understanding of competitive performance, market dynamics, category trends, and emerging consumer behaviors.
Translate competitive and market insights into a clear “so what,” identifying where the business is winning or losing, why performance is changing, and the actions teams should consider.
Build strong relationships with merchandising and business partners, staying closely connected to business strategies, priorities, and results to ensure insights address the most important business questions.
Leverage external data and research sources such as Circana, Similarweb, Google Analytics, Kantar, Mintel, market-share data, and primary research to identify trends, opportunities, and risks.
Proactively surface competitive trends and actionable recommendations, bringing forward new insights, research needs, and emerging areas of opportunity rather than only responding to business requests.
Integrate competitive insights into key business processes and planning, including business reviews, customer planning, strategic initiatives, and category deep dives.
Lead and support ad hoc competitive and merchandising analysis, connecting market, customer, and business performance to uncover root causes and identify opportunities for growth.
Partner across Consumer Insights and Analytics teams to bring together competitive, customer, market, and primary research into a more holistic view of the business.
Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities.

Skills You Will Need

Analytical Skills: Ability to effectively analyze data from various sources to derive meaningful and actionable insights.

Project Management: Proficient in managing projects, processes, and organizational tasks. Capable of handling multiple projects simultaneously and delivering high-quality results promptly.

Communication: Excellent written and verbal communication skills to influence business partners and senior leaders across the organization.

Interpersonal Skills: Outstanding interpersonal skills, capable of collaborating effectively using a broad range of influence styles to achieve desired outcomes. Regarded as a true team player.

Proactive Work Style: Demonstrates a proactive approach to work and the ability to work independently, managing activities efficiently. Comfortable operating in ambiguous environments and capable of bringing structure to such situations.

Self-Initiative: Self-starter with a strong sense of curiosity, persistence, and flexibility. Possesses a "can-do" attitude and is eager to take on challenges.

Who You Are

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. MBA preferred.
4-7 years of professional work experience, ideally with ecommerce, omni-channel retail, or management consulting experience.
This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.
Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

DIGITAL00

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More about this job

Skills

Customer experience
Research
Merchandising
Google Analytics
Business processes
Analytical skills
Project management
Communication skills
Interpersonal skills
Work independently
Collaboration
Electronic communication

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