Jobs in the United States

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Added 8 mins ago
M
Starbucks Barista Trainer, Quaker Bridge Mall - Part Time
Macy's
Lawrenceville, NJ
- Part-time
…Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are…
Added 8 mins ago
M
Selling and Support Captain, St Clair Square - Full Time
Macy's
Fairview Heights, IL
- Full-time
…Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are…
Added 10 mins ago
SO
ES Eligibility Case Manager - Bilingual / 61014455
State of South Carolina
Spartanburg, SC
- $41,598 to $44,778 USD / year
The ES Eligibility Case Manager performs general work duties related to the administration of the SNAP and TANF programs in the Economic Services Division in the county office to help…
Added 12 mins ago
Associate Project Engineer
USABB ABB Inc.
Houston, TX
…Here, your work creates impact you can see and feel, every…
Added 16 mins ago
EN
Shift Leader
Einstein Noah Restaurant Group, Inc.
San Diego, CA
- $20 to $22 USD / hour
Our Shift Leaders collaborate directly with the General Manager to help motivate the team to deliver a great guest experience. We empower Shift Leaders to take charge and set the morale and…
Added 17 mins ago
Project Manager
Metrea
Temecula, CA · Tampa, FL
Reporting to the Senior Program Manager, the Senior Project Manager serves as the operational focal point for day-to-day execution. The role translates program objectives into actionable…
Added 24 mins ago
LM
Emergency Services Coordinator
Louisville Metro Government
Louisville, KY
- $59,217.6 USD / year
Assist in the program development, implementation and tracking of SARA Title III plans and other programs of the Jefferson County Local Emergency Planning Committee (JCLEPC).
Added 25 mins ago
Fence Installer
Sunbelt Rentals, Inc.
Yulee, FL
Take direction from Lead Fence Technician/Operations Manager
Added 26 mins ago
CI
Senior Manager - US Transfer Pricing
Coupang Internal
United States
- $155,000 to $267,000 USD / year
…yourself, your colleagues, your team, and the company grow every…
Added 28 mins ago
Sales Manager- Base + Uncapped Commission
DSI
Kansas City, KS
…individual to fill one of our key roles as a Territory Sales Manager in the Kansas City, Kansas…
Added 29 mins ago
D
Field Sales Manager - Base + Uncapped Commission
DSI
Victoria, TX
- $50,000 to $100,000 USD / year
…individual to fill one of our key roles as a Territory Sales Manager in the Victoria, Texas…
Added 29 mins ago
D
MDU Manager
DSI
Remote, United States
- $60,000 to $120,000 USD / year
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period
Added 29 mins ago
D
MDU Manager
DSI
Remote, United States
- $60,000 to $120,000 USD / year
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period
Added 29 mins ago
D
MDU Manager
DSI
Remote, United States
- $60,000 to $120,000 USD / year
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period
Added 29 mins ago
D
MDU Manager
DSI
Remote, United States
- $60,000 to $120,000 USD / year
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period
Added 29 mins ago
D
MDU Manager
DSI
Remote, United States
- $60,000 to $120,000 USD / year
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period
Added 29 mins ago
D
MDU Manager
DSI
Remote, United States
- $60,000 to $120,000 USD / year
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period
Added 29 mins ago
Field Sales Manager
DSI
Springfield, MO
…individual to fill one of our key roles as a Territory Sales Manager in the Springfield, Missouri…
Added 29 mins ago
D
Field Sales Manager - Base + Uncapped Commission
DSI
Lawrence, KS
- $50,000 to $100,000 USD / year
…individual to fill one of our key roles as a Territory Sales Manager in the Lawrence, Kansas…
Added 29 mins ago
D
Field Sales Manager - Base + Uncapped Commission
DSI
Holyoke, MA
- $50,000 to $100,000 USD / year
…individual to fill one of our key roles as a Territory Sales Manager in the Holyoke, Massachusetts…
Added 30 mins ago
D
Field Sales Manager - Base + Commission
DSI
Gettysburg, PA
- $50,000 to $100,000 USD / year
…individual to fill one of our key roles as a Territory Sales Manager in the southern Pennsylvania…
Added 30 mins ago
D
Field Sales Manager - Base + Commission
DSI
Chambersburg, PA
- $50,000 to $100,000 USD / year
…individual to fill one of our key roles as a Territory Sales Manager in the southern Pennsylvania…
Added 30 mins ago
D
Field Sales Manager - Base + Commission
DSI
Shippensburg, PA
- $50,000 to $100,000 USD / year
…individual to fill one of our key roles as a Territory Sales Manager in the southern Pennsylvania…
Added 30 mins ago
D
Field Sales Manager - Base + Commission
DSI
Waynesboro, PA
- $50,000 to $100,000 USD / year
…individual to fill one of our key roles as a Territory Sales Manager in the southern Pennsylvania…
Added 30 mins ago
D
Field Sales Manager - Base + Commission
DSI
Hanover, PA
- $50,000 to $100,000 USD / year
…individual to fill one of our key roles as a Territory Sales Manager in the southern Pennsylvania…

Macy's

Selling and Support Captain, St Clair Square - Full Time

Fairview Heights, IL, United States

Full-time

Apply About employer

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Job details

Job type: Full-time
Working hours: 12-24 hours per week
Posting language: English
Posted: Nov 9, 2026

Original job description

Be Part of an Amazing Story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction , merchandising, and building brand loyalty. You will drive results through promotional and Omni selling initiatives. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues. Advancement opportunities include Personal Stylist or Sales and Customer Experience Manager.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement

Access the full menu of benefits offerings here.

What You Will Do

Based upon your Captain assignment you could be fulfilling customer orders, merchandising, processing new products, or supervising the selling floor in delivering exceptional customer service.
Lead colleagues in the execution and completion of assigned tasks.
As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience outstanding.
Ensure high-level of customer service through problem-solving and customer-focused resolutions.
Enhance the in-store customer experience by promoting our Macy's mobile app.
Meet with People Leaders throughout the day to plan and monitor total store activities.
Provide People Leaders continuous feedback that drives a positive customer experience and improves our processes.
Perform store opening and closing procedures, including accessing alarm system and settling the registers.
Lead and participate in the adherence to our best in class merchandise standards.
Educate colleagues on point of sale technology, radio frequency equipment, and applications to assist in selling and fulfillment of customer orders.
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Who You Are

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Proficient in communicating effectively with customers and providing clear direction to colleagues
Self-starter in adapting quickly to changing customer expectations and needs
Resourceful and able to adapt quickly to changing priorities and deadlines
1-2 years of direct retail experience preferred
High school diploma or equivalent

Essential Physical Requirements You Will Perform

This position requires lifting, constant moving, standing, and reaching with arms and hands.
Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders.
Reaching, including above eye level, crouching, kneeling, stooping and color vision.
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

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More about this job

Skills

Customer service
Merchandising
Sales
Customer experience
Problem solving
Opening and closing procedures
Alarm systems
Point of sale

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