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Summernaut Program - AI & Management Consulting (Value Engineering) Summer Intern
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NC
…together. Our team culture is based on building trust, continuous development, and improvement through coaching and mentoring. You will report to a Value Engineering Orbit Program Manager…
Added 7 mins ago
Product Manager - Retention & Winback
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Mount Laurel, NJ · Charlotte, NC
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 22 mins ago
Merrill Advisor Development Program - Financial Advisor: Greater Kansas City Market
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Phase II Program Manager
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Process Engineer - Cold End
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Reporting directly to the Technical Manager, this Process Engineer is responsible for managing various technical and production processes within the Cold Process Operations group and will…
Added 22 mins ago
Process Engineer - Hot End
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Registered Nurse Manager ED
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Functional Solution Leader for Individual Productivity and Team Efficiency
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Topeka, KS
- $120 to $135 USD / hour
…team efficiency through responsible AI adoption and dojo-based learning. This role leads discovery and alignment for priority job roles, partners with the Product Manager to assess effort…
Added 36 mins ago
Manager, Enterprise Transformation & Operations
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Atlanta, GA · Boston, MA · Chicago, IL · Irving, TX · Minneapolis, MN · San Diego, CA · Arlington, VA
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Medical Education Program Manager
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Manager, Petroleum Terminal
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Learning and growth: access to training and development for continuous skill development
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Director, Contract Manufacturing Operations
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Begin development of a scalable manufacturing operations roadmap aligned with company growth goals.
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Clinical Guidelines Manager
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- $98,474.07 to $113,245.17 USD / year
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Engineer 4 -- Facilities Support Eng (Chemical)
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Under the general supervision of the manager, has technical responsibility for manufacturing, quality control, or subcontractor processes that must yield acceptable product. May supervise…
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AUKUS Strategic Planner
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Support the Project Manager on multiple projects. Develop and maintain discrete resource loaded scheduled using P6. Provide variance analysis reports using earned value management. Provide…
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AUKUS Strategic Planner
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Support the Project Manager on multiple projects. Develop and maintain discrete resource loaded scheduled using P6. Provide variance analysis reports using earned value management. Provide…
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Engineer 4 -- Facilities Support Eng (Chemical)
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Fleet Operations Manager, Data Center Infrastructure
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…the Data Center Fleet Operations team. The Fleet Operations Manager is accountable for managing and leading a geographically dispersed team, delivering SLA/KPI’s related to production…
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Auto Care Center Service Manager
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- $22 to $35 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 52 mins ago
Site Supervisor
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…Winner which is awarded to companies with the most successful learning and development programs in the…
Added 53 mins ago
Merrill Advisor Development Program - Financial Advisor: Volunteer State Market
Bank of America
Nashville, TN · Chattanooga, TN · Morristown, TN · Knoxville, TN · Franklin, TN · Brentwood, TN · Murfreesboro, TN
The Advisor Development Program is designed for individuals excited to make a career transition and follow their passion of becoming a Financial Advisor.
Added 53 mins ago
EG
Functional Solution Leader for Individual Productivity and Team Efficiency
Eliassen Group
Nashville, TN
- $120 to $135 USD / hour
…team efficiency through responsible AI adoption and dojo-based learning. This role leads discovery and alignment for priority job roles, partners with the Product Manager to assess effort…
Added 53 mins ago
Manager, Financial Planning and Analysis
Ascension Health
Saint Louis, MO
+ Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Added 54 mins ago
Sr Manager IT - Nuclear Programs & Projects
Constellation Energy Generation, LLC.
Baltimore, MD · Chicago, IL · Kennett Square, PA · Warrenville, IL · De Pere, WI · Houston, TX
…competitive salaries, eligible employees are offered a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits,…

Macy's

Selling and Support Captain, Connecticut Post - Full Time

Milford, CT, United States

Full-time

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Job details

Job type: Full-time
Working hours: 12-24 hours per week
Posting language: English
Posted: Nov 9, 2026

Original job description

Be Part of an Amazing Story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction , merchandising, and building brand loyalty. You will drive results through promotional and Omni selling initiatives. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues. Advancement opportunities include Personal Stylist or Sales and Customer Experience Manager.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement

Access the full menu of benefits offerings here.

What You Will Do

Based upon your Captain assignment you could be fulfilling customer orders, merchandising, processing new products, or supervising the selling floor in delivering exceptional customer service.
Lead colleagues in the execution and completion of assigned tasks.
As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience outstanding.
Ensure high-level of customer service through problem-solving and customer-focused resolutions.
Enhance the in-store customer experience by promoting our Macy's mobile app.
Meet with People Leaders throughout the day to plan and monitor total store activities.
Provide People Leaders continuous feedback that drives a positive customer experience and improves our processes.
Perform store opening and closing procedures, including accessing alarm system and settling the registers.
Lead and participate in the adherence to our best in class merchandise standards.
Educate colleagues on point of sale technology, radio frequency equipment, and applications to assist in selling and fulfillment of customer orders.
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Who You Are

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Proficient in communicating effectively with customers and providing clear direction to colleagues
Self-starter in adapting quickly to changing customer expectations and needs
Resourceful and able to adapt quickly to changing priorities and deadlines
1-2 years of direct retail experience preferred
High school diploma or equivalent

Essential Physical Requirements You Will Perform

This position requires lifting, constant moving, standing, and reaching with arms and hands.
Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders.
Reaching, including above eye level, crouching, kneeling, stooping and color vision.
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

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