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Added 18 mins ago
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Retail Fragrances Sales Associate, Palm Desert - Full Time
Macy's
Palm Desert, CA
- Full-time
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance…
Added 18 mins ago
M
Senior Customer Service Associate, Midway Crossings - Full Time
Macy's
Miami, FL
- Full-time
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
Added 18 mins ago
M
Retail Fragrances Sales Associate, Downey Stonewood Center - Full Time
Macy's
Downey, CA
- Full-time
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance…
Added 19 mins ago
M
Retail Fragrances Sales Associate, Chandler Fashion Center - Part Time
Macy's
Chandler, AZ
- Part-time
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance…
Added 25 mins ago
Seasonal Retail Cosmetics Sales Associate - Origins, Tysons Corner Center
Macy's
McLean, VA
…innovations that match their unique needs and style. Building lasting client relationships is at the heart of your role. You’ll proactively grow and manage a loyal client base through…
Added 25 mins ago
M
Retail Fragrances Sales Associate, Olympia Capital - Part Time
Macy's
Olympia, WA
- Part-time
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance…
Added 25 mins ago
M
Retail Fragrances Sales Associate - Womens, West Dade Miami International - Full Time
Macy's
Doral, FL
- Full-time
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance…
Added 25 mins ago
M
Retail Fragrances Sales Associate, Antelope Valley - Part Time
Macy's
Palmdale, CA
- Part-time
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance…
Added 25 mins ago
M
Retail Fragrances Sales Associate, University Town Center - FL - Part Time
Macy's
Sarasota, FL
- Part-time
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance…
Added 25 mins ago
M
Retail Fragrances Sales Associate, San Bernardino Inland Center - Part Time
Macy's
San Bernardino, CA
- Part-time
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance…
Added 25 mins ago
M
Retail Fragrances Sales Associate, Coronado Center - Full Time
Macy's
Albuquerque, NM
- Full-time
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance…
Added 25 mins ago
M
Retail Cosmetics Sales Associate - Estee Lauder, Kenwood Towne Center - Part Time
Macy's
Cincinnati, OH
- Part-time
…innovations that match their unique needs and style. Building lasting client relationships is at the heart of your role. You’ll proactively grow and manage a loyal client base through…
Added 25 mins ago
M
Retail Cosmetics Sales Associate - Prestige Beauty, Scottsdale Fashion Square - Part Time
Macy's
Scottsdale, AZ
- Part-time
…innovations that match their unique needs and style. Building lasting client relationships is at the heart of your role. You’ll proactively grow and manage a loyal client base through…
Added 26 mins ago
M
Retail Customer Experience Associate, South Park - Full Time
Macy's
San Antonio, TX
- Full-time
In this role, you’ll also play a key part in client relationship building through outreach tools like My Client and social media. Your collaborative approach with peers, store leaders, and…
Added 26 mins ago
M
Retail Fragrances Sales Associate, Trumbull - Part Time
Macy's
Trumbull, CT
- Part-time
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance…
Added 26 mins ago
Retail Commission Sales Associate - Fine Jewelry, Mid Rivers Mall - Flex
Macy's
Saint Peters, MO
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts…
Added 26 mins ago
M
Retail Commission Sales Associate - Fine Jewelry, Lakewood Center - Full Time
Macy's
Lakewood, CA
- Full-time
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts…
Added 26 mins ago
M
Retail Cosmetics Sales Associate - Prestige Beauty, North Star Mall - Part Time
Macy's
San Antonio, TX
- Part-time
…innovations that match their unique needs and style. Building lasting client relationships is at the heart of your role. You’ll proactively grow and manage a loyal client base through…
Added 26 mins ago
M
Retail Commission Sales Associate - Fine Jewelry, Anderson Town Center - Part Time
Macy's
Cincinnati, OH
- Part-time
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts…
Added 26 mins ago
M
Senior Customer Service Associate, Arroyo - Full Time
Macy's
Las Vegas, NV
- Full-time
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
Added 27 mins ago
M
Retail Customer Experience Associate, Brandon - Full Time
Macy's
Brandon, FL
- Full-time
In this role, you’ll also play a key part in client relationship building through outreach tools like My Client and social media. Your collaborative approach with peers, store leaders, and…
Added 27 mins ago
M
Retail Customer Experience Associate, Firewheel Town Center - Full Time
Macy's
Garland, TX
- Full-time
In this role, you’ll also play a key part in client relationship building through outreach tools like My Client and social media. Your collaborative approach with peers, store leaders, and…
Added 27 mins ago
M
Retail Customer Experience Associate, Altamonte - Full Time
Macy's
Altamonte Springs, FL
- Full-time
In this role, you’ll also play a key part in client relationship building through outreach tools like My Client and social media. Your collaborative approach with peers, store leaders, and…
Added 27 mins ago
M
Retail Customer Experience Associate, Poughkeepsie Galleria - Full Time
Macy's
Poughkeepsie, NY
- Full-time
In this role, you’ll also play a key part in client relationship building through outreach tools like My Client and social media. Your collaborative approach with peers, store leaders, and…
Added 27 mins ago
M
Retail Commission Sales Associate - Furniture/Mattresses/Rugs, Brea - Part Time
Macy's
Brea, CA
- Part-time
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts…

Macy's

Retail Customer Experience Associate, Altamonte - Full Time

Altamonte Springs, FL, United States

Full-time

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Job details

Job type: Full-time
Working hours: 12-24 hours per week
Posting language: English
Posted: Nov 8, 2026

Original job description

Be Part of an Amazing Story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Customer Experience Colleague, you will create exceptional, personalized shopping experiences for our customers. You’ll prioritize customer satisfaction by actively engaging with shoppers across all touchpoints - both in-store and online - and drive cross-category sales to support overall business goals. With a deep understanding of fashion, fit, and function, you will make tailored product recommendations and leverage digital tools to enhance the customer journey. You also will work across different departments daily, often transitioning between multiple areas throughout the day.

In this role, you’ll also play a key part in client relationship building through outreach tools like My Client and social media. Your collaborative approach with peers, store leaders, and brand partners will help identify opportunities, resolve challenges, and elevate the overall customer experience. In addition to service and selling, you’ll support operational excellence through floor readiness, event execution, merchandise setup, and opening/closing procedures.

A positive, can-do attitude, strong communication skills, and a passion for delivering high-caliber service will be key to your success in this role.

How Our Selling Colleagues Spend Their Day…

Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they’re fully informed and ready to engage, educate, and sell with confidence.
On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back.
Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves.
They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name.
We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

Who You Are

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to:
Understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English
Be comfortable communicating and collaborating with customers and colleagues
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
Meeting daily sales goal challenges
Enjoy meeting people, learning about them, and sharing information
Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
You can handle electronic devices with no problem
At least 2 years of selling or customer experience preferred

Essential Physical Requirements You Will Perform

This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

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