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Senior Business Development Manager
Technology Service Corporation
Remote, United States
Falcata is seeking a Senior Business Development Manager to support and grow our thriving company. This role is designed for an experienced business development professional with deep…
Added just now
Senior Business Development Manager
Technology Service Corporation
Huntsville, AL
Falcata is seeking a Senior Business Development Manager to support and grow our thriving company. This role is designed for an experienced business development professional with deep…
Added 3 mins ago
Senior Architectural Project Manager - Program Services
Colliers Engineering & Design
New York, NY
Our new Senior Project Manager, Program Services will lead the strategic definition, scoping, standards creation, and reporting for one of our largest mission critical client’s program,…
Added 8 mins ago
Learning & Development Manager (Temporary Assignment)
Four Seasons
United States
This is an exciting opportunity for an experienced learning professional who is passionate about people development, leadership growth, and creating engaging learning experiences within a…
Added 9 mins ago
Leadership Training Manager - Denver, CO
The Home Depot
Denver, CO
The Leadership Training Manager (LTM) creates a strong experiential learning environment that helps leaders build the knowledge, skills, and abilities essential to success at The Home Depot…
Added 9 mins ago
Leadership Training Manager - Minneapolis, MN
The Home Depot
Minneapolis, MN
The Leadership Training Manager (LTM) creates a strong experiential learning environment that helps leaders build the knowledge, skills, and abilities essential to success at The Home Depot…
Added 9 mins ago
Leadership Training Manager - Livonia, MI
The Home Depot
Livonia, MI
The Leadership Training Manager (LTM) creates a strong experiential learning environment that helps leaders build the knowledge, skills, and abilities essential to success at The Home Depot…
Added 9 mins ago
Leadership Training Manager - Kansas City, KS
The Home Depot
Kansas City, KS
The Leadership Training Manager (LTM) creates a strong experiential learning environment that helps leaders build the knowledge, skills, and abilities essential to success at The Home Depot…
Added 9 mins ago
Night Operations ASM
The Home Depot
Tampa, FL
Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The…
Added 10 mins ago
Account Manager - Reddit
MarketStar QOZ Business LLC
Ogden, UT
In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech…
Added 11 mins ago
Registered Dietitian
BNC USA Bio-Med Appl of N Carolina Inc
Rocky Mount, NC
Provides nutritional services for the facility’s in-center and home patients as applicable in order to maximize the patient’s nutritional status and improve clinical outcomes. Functions as…
Added 11 mins ago
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At Your Service Captain, North Star Mall - Full Time
Macy's
San Antonio, TX
- Full-time
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a…
Added 11 mins ago
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Omnichannel Support Captain, Willowbrook Mall - TX - Full Time
Macy's
Houston, TX
- Full-time
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a…
Added 11 mins ago
M
Retail Sales Specialist - Polo, Staten Island - Full Time
Macy's
Staten Island, NY
- Full-time
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a…
Added 11 mins ago
M
Selling and Support Captain, Irving Mall - Full Time
Macy's
Irving, TX
- Full-time
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a…
Added 11 mins ago
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Beauty Counter Manager - Estee Lauder, Annapolis - Full Time
Macy's
Annapolis, MD
- Full-time
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a…
Added 11 mins ago
M
Starbucks Barista Trainer, Quaker Bridge Mall - Part Time
Macy's
Lawrenceville, NJ
- Part-time
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a…
Added 11 mins ago
M
Style Merch Captain, Riverchase Galleria - Full Time
Macy's
Hoover, AL
- Full-time
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a…
Added 11 mins ago
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Retail Fragrances Counter Manager - Parfums de Marly, Short Hills - Full Time
Macy's
Short Hills, NJ
- Full-time
As the Leader, Fragrance Counter Manager, you will lead a dynamic team of Fragrance colleagues while managing all aspects of the fragrance business. You are responsible for the overall…
Added 12 mins ago
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Selling and Support Captain, Connecticut Post - Full Time
Macy's
Milford, CT
- Full-time
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a…
Added 12 mins ago
AA
ABA Mid-Level Supervisor
Ad Astra Behavior Analytic Services
Bakersfield, CA
- $25 to $35 USD / hour
At Ad Astra, we invest in the growth and success of our Case Managers by providing competitive compensation, mentorship, and opportunities for professional development and career…
Added 12 mins ago
M
Selling and Support Captain, St Clair Square - Full Time
Macy's
Fairview Heights, IL
- Full-time
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a…
Added 12 mins ago
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Receiving Support Captain, Springfield - PA - Full Time
Macy's
Springfield, PA
- Full-time
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a…
Added 14 mins ago
EF
Program Manager – Conversions
Engage fi
Orlando, FL
- $85,000 to $115,000 USD / year
Career development, trainings, continuous learning, and employee recognition
Added 15 mins ago
Assistant Store Manager
Ross Stores, Inc.
Springfield, NJ
Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning…

Macy's

Receiving Support Captain, Springfield - PA - Full Time

Springfield, PA, United States

Full-time

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Job details

Job type: Full-time
Working hours: 12-24 hours per week
Posting language: English
Posted: Nov 9, 2026

Original job description

Be Part of an Amazing Story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction , merchandising, and building brand loyalty. You will drive results through promotional and Omni selling initiatives. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues. Advancement opportunities include Personal Stylist or Sales and Customer Experience Manager.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement

Access the full menu of benefits offerings here.

What You Will Do

Based upon your Captain assignment you could be fulfilling customer orders, merchandising, processing new products, or supervising the selling floor in delivering exceptional customer service.
Lead colleagues in the execution and completion of assigned tasks.
As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience outstanding.
Ensure high-level of customer service through problem-solving and customer-focused resolutions.
Enhance the in-store customer experience by promoting our Macy's mobile app.
Meet with People Leaders throughout the day to plan and monitor total store activities.
Provide People Leaders continuous feedback that drives a positive customer experience and improves our processes.
Perform store opening and closing procedures, including accessing alarm system and settling the registers.
Lead and participate in the adherence to our best in class merchandise standards.
Educate colleagues on point of sale technology, radio frequency equipment, and applications to assist in selling and fulfillment of customer orders.
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Who You Are

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Proficient in communicating effectively with customers and providing clear direction to colleagues
Self-starter in adapting quickly to changing customer expectations and needs
Resourceful and able to adapt quickly to changing priorities and deadlines
1-2 years of direct retail experience preferred
High school diploma or equivalent

Essential Physical Requirements You Will Perform

This position requires lifting, constant moving, standing, and reaching with arms and hands.
Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders.
Reaching, including above eye level, crouching, kneeling, stooping and color vision.
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

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More about this job

Skills

Customer service
Merchandising
Sales
Customer experience
Problem solving
Opening and closing procedures
Alarm systems
Point of sale

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