Jobs in the United States

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Added 1 min ago
Senior Manager - Service Delivery Excellence
Purge Rite LLC
Willis, TX
PurgeRite, the leader in high-quality mechanical flushing services, is seeking an experienced and field-credible Sr. Manager of Service Delivery Excellence. We serve commercial mechanical…
Added 1 min ago
Social Worker Case Management Services
Ascension
Franklin, WI
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Added 2 mins ago
GM
Medical Assistant Certified - Urology Clinic - Full-Time Days
Grady Memorial Hospital Corporation
Atlanta, GA
- Full-time
…clinical tasks during patient care. The CMA reports to the clinic manager, who is responsible for the administrative supervision, staff development, and orientation of the CMA to the area's…
Added 3 mins ago
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Clinic Manager I
Actalent
Los Angeles, CA
- $70,000 to $100,000 USD / year
The Clinic Manager will be responsible for the overall success of clinic operations, including staff leadership, patient access, financial and operational performance, regulatory…
Added 3 mins ago
Senior Project Manager (Steel or Mechanical Piping)
RK Industries, LLC
Henderson, CO
Looking to lead high-impact projects with a top-tier Steel team? We're hiring a Senior Project Manager to drive complex structural steel builds, sophisticated skidded systems, modular…
Added 4 mins ago
Senior Business Development Manager
Technology Service Corporation
Remote, United States
Falcata is seeking a Senior Business Development Manager to support and grow our thriving company. This role is designed for an experienced business development professional with deep…
Added 4 mins ago
Senior Business Development Manager
Technology Service Corporation
Huntsville, AL
Falcata is seeking a Senior Business Development Manager to support and grow our thriving company. This role is designed for an experienced business development professional with deep…
Added 7 mins ago
Senior Architectural Project Manager - Program Services
Colliers Engineering & Design
New York, NY
MG2, an affiliate of Colliers Engineering & Design is currently looking for a Senior Architectural Project Manager to join our New York, NY Office in our Client Programs Market to serve as…
Added 13 mins ago
Learning & Development Manager (Temporary Assignment)
Four Seasons
United States
Facilitate learning and development program for employees, supervisors, and managers across the hotel
Added 14 mins ago
Leadership Training Manager - Denver, CO
The Home Depot
Denver, CO
The Leadership Training Manager (LTM) creates a strong experiential learning environment that helps leaders build the knowledge, skills, and abilities essential to success at The Home Depot…
Added 14 mins ago
Leadership Training Manager - Minneapolis, MN
The Home Depot
Minneapolis, MN
The Leadership Training Manager (LTM) creates a strong experiential learning environment that helps leaders build the knowledge, skills, and abilities essential to success at The Home Depot…
Added 14 mins ago
Leadership Training Manager - Livonia, MI
The Home Depot
Livonia, MI
The Leadership Training Manager (LTM) creates a strong experiential learning environment that helps leaders build the knowledge, skills, and abilities essential to success at The Home Depot…
Added 14 mins ago
Leadership Training Manager - Kansas City, KS
The Home Depot
Kansas City, KS
The Leadership Training Manager (LTM) creates a strong experiential learning environment that helps leaders build the knowledge, skills, and abilities essential to success at The Home Depot…
Added 14 mins ago
Night Operations ASM
The Home Depot
Tampa, FL
Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The…
Added 14 mins ago
Account Manager - Reddit
MarketStar QOZ Business LLC
Ogden, UT
Structured learning and career development programs
Added 15 mins ago
Registered Dietitian
BNC USA Bio-Med Appl of N Carolina Inc
Rocky Mount, NC
…supporting the FMCNA commitment to the Quality Enhancement Program (QEP) and Quality Assessment and Performance Improvement (QAI) activities. Actively participates in process improvement…
Added 15 mins ago
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At Your Service Captain, North Star Mall - Full Time
Macy's
San Antonio, TX
- Full-time
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a…
Added 15 mins ago
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Omnichannel Support Captain, Willowbrook Mall - TX - Full Time
Macy's
Houston, TX
- Full-time
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a…
Added 15 mins ago
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Retail Sales Specialist - Polo, Staten Island - Full Time
Macy's
Staten Island, NY
- Full-time
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a…
Added 15 mins ago
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Selling and Support Captain, Irving Mall - Full Time
Macy's
Irving, TX
- Full-time
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a…
Added 16 mins ago
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Beauty Counter Manager - Estee Lauder, Annapolis - Full Time
Macy's
Annapolis, MD
- Full-time
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining…
Added 16 mins ago
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Starbucks Barista Trainer, Quaker Bridge Mall - Part Time
Macy's
Lawrenceville, NJ
- Part-time
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a…
Added 16 mins ago
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Style Merch Captain, Riverchase Galleria - Full Time
Macy's
Hoover, AL
- Full-time
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a…
Added 16 mins ago
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Retail Fragrances Counter Manager - Parfums de Marly, Short Hills - Full Time
Macy's
Short Hills, NJ
- Full-time
As the Leader, Fragrance Counter Manager, you will lead a dynamic team of Fragrance colleagues while managing all aspects of the fragrance business. You are responsible for the overall…
Added 16 mins ago
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Selling and Support Captain, Connecticut Post - Full Time
Macy's
Milford, CT
- Full-time
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a…

Macy's

Receiving Support Captain, Springfield - PA - Full Time

Springfield, PA, United States

Full-time

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Job details

Job type: Full-time
Working hours: 12-24 hours per week
Posting language: English
Posted: Nov 9, 2026

Original job description

Be Part of an Amazing Story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction , merchandising, and building brand loyalty. You will drive results through promotional and Omni selling initiatives. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues. Advancement opportunities include Personal Stylist or Sales and Customer Experience Manager.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement

Access the full menu of benefits offerings here.

What You Will Do

Based upon your Captain assignment you could be fulfilling customer orders, merchandising, processing new products, or supervising the selling floor in delivering exceptional customer service.
Lead colleagues in the execution and completion of assigned tasks.
As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience outstanding.
Ensure high-level of customer service through problem-solving and customer-focused resolutions.
Enhance the in-store customer experience by promoting our Macy's mobile app.
Meet with People Leaders throughout the day to plan and monitor total store activities.
Provide People Leaders continuous feedback that drives a positive customer experience and improves our processes.
Perform store opening and closing procedures, including accessing alarm system and settling the registers.
Lead and participate in the adherence to our best in class merchandise standards.
Educate colleagues on point of sale technology, radio frequency equipment, and applications to assist in selling and fulfillment of customer orders.
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Who You Are

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Proficient in communicating effectively with customers and providing clear direction to colleagues
Self-starter in adapting quickly to changing customer expectations and needs
Resourceful and able to adapt quickly to changing priorities and deadlines
1-2 years of direct retail experience preferred
High school diploma or equivalent

Essential Physical Requirements You Will Perform

This position requires lifting, constant moving, standing, and reaching with arms and hands.
Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders.
Reaching, including above eye level, crouching, kneeling, stooping and color vision.
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

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More about this job

Skills

Customer service
Merchandising
Sales
Customer experience
Problem solving
Opening and closing procedures
Alarm systems
Point of sale

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