Jobs in the United States

25+ jobs

Save this search

Added just now
Front of House Manager
Neighborhood Dining Group
Charleston, SC
Front of House Manager – Marbled & Fin (Charleston, SC)
Added just now
General Manager - Oxford Suites Spokane Downtown
Oxford Suites & Hotels
Spokane, WA
POSITION SUMMARY: The General Manager is responsible for the day-to-day operations of the hotel, ensuring all financial and service standards are exceeded. This position is responsible for…
Added just now
RB
Outside Sales & Design Consultant
Renewal by Andersen of Greater Sacramento
Rancho Cordova, CA
- $120,000 to $225,000 USD / year
Employee Assistance Program (EAP) for mental, financial, and emotional support
Added just now
RB
Outside Sales & Design Consultant
Renewal by Andersen of Greater Sacramento
Stockton, CA
- $120,000 to $225,000 USD / year
Employee Assistance Program (EAP) for mental, financial, and emotional support
Added just now
Superintendent
F.H. Paschen
Crown Point, IN
Directly responsible for day-to-day supervision of project site
Added just now
Superintendent
F.H. Paschen
Pompano Beach, FL
…subcontractors. This is a managerial position that reports to the Project Manager. Will also works with Sr. Project Manager and Assistant Project…
Added just now
Safety Manager
F.H. Paschen
Detroit, MI
The Safety Manager is responsible for ensuring that employees follow Corporate and project health and safety regulations. The Safety Manager is responsible for continuously monitoring,…
Added 1 min ago
HU
Employee Health & Wellbeing Manager, North America
Haleon US Holdings LLC
Warren, NJ
- $136,259 to $187,356 USD / year
…unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused…
Added 1 min ago
PA
Ground Support Equipment Mechanic
Piedmont Airlines, Inc.
Philadelphia, PA
- $21.89 USD / hour
…and automobiles. This position will report to the Regional Manager, Ground Support…
Added 1 min ago
340B Program Manager
SSM Health
Remote, United States
As a 340B Program Manager , you will play a critical role in maximizing resources that help expand access to care for the patients and communities who need it most. You'll lead the…
Added 1 min ago
DC Associate I
TBC Corporation
Benicia, CA
…to fulfill our purpose. These are the practices we use every day – in everything we…
Added 1 min ago
FB
Support Services Specialist
Fulton Bank
Lancaster, PA
- $17.75 to $26.15 USD / hour
…all incoming wire packets. Responsible for midday and end of day…
Added 1 min ago
Pre-Sell Account Manager - Rt 26210
Pepsi Bottling Ventures LLC
St. Pauls, NC
Pepsi Bottling Ventures is seeking a Pre-Sell Account Manager to join our team!
Added 1 min ago
Mortgage Operations Manager
U.S. Bank
Earth City, MO
…learn new skills and discover what you excel at - all from Day…
Added 1 min ago
Sr. Manager, Cloud Capacity Management
Cisco
Clayton, MO
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Added 1 min ago
Interim VP of Operations
SOUTHALL FARM & INN
Franklin, TN
…attendance policy sign-off, uniform inspections, recruitment, and manager coverage of BEO, ten-day ops, resume and stand-up meetings. Recruit, define and train all leadership roles within…
Added 1 min ago
Executive Events & Communications Manager
GEHA
Lee's Summit, MO
The Executive Events & Communications Manager reports to the Director, Communications and is a member of G.E.H.A's Public Relations, Brand & Communications team. This communications-focused…
Added 1 min ago
P
Quality Assurance Manager, Medical Device & Combination Products
Pfizer
Chesterfield, MO
- $99,200 to $165,400 USD / year
Everything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and risk-based compliant…
Added 1 min ago
General Orthopedic Surgery Physician
Addison Kenway.
Southern Oregon, OR
…helping shape the clinic, its referral base and its surgical program while treating a wide range of general orthopedic conditions. Surgical cases are performed at a new, modern 225-bed…
Added 1 min ago
Sales and Service Technician
Bridgestone Americas
Columbia, MO
May assist Manager or act as Manager-On-Duty in certain circumstances or to support development.
Added 1 min ago
I
North America Regional Supply Chain Manager
ICL
St. Louis, MO
- $145,000 to $170,000 USD / year
As North American Regional Supply Chain Manager , you will be accountable for the end-to-end North American supply chain, from demand and supply planning through production coordination,…
Added 1 min ago
Program Management Advisor/Clinical Program Advisor - Express Scripts (Supply Chain)
The Cigna Group
St. Louis, MO
Program Management Advisor-Supply Chain/Formulary Consulting
Added 1 min ago
SI
Facilities Engineer
SIFCO Industries
Cleveland, OH
- $75,000 to $90,000 USD / year
Reporting to the Maintenance and Facilities Manager, the Facilities Engineer plans and implements design of plants, offices, grounds, and major utility systems at SIFCO. Improves…
Added 1 min ago
Labor Management Program Manager
Ascension Health
Saint Louis, MO
Development, Implementation and Measurement: Manage end-to-end program lifecycles by designing comprehensive program plans, providing operational support via tools and processes, and…
Added 1 min ago
Brand Systems Manager
Ascension Health
Saint Louis, MO
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

Macy's

Manager, Sales and Customer Service

Northridge, CA, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 3-5 years of management experience in retail
Posting language: English
Posted: Nov 3, 2026

Original job description

Be Part of an Amazing Story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy’s standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy’s fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.

What You Will Do

Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences
Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency
Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results
Manage selling support, including the stockroom, signing, equipment, and merchandising
Support other operational areas such as OMNI, Style, and Asset Protection
Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover
Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas
Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues
Work a flexible retail schedule, including days, evenings, holidays, and weekends
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
In addition to the essential duties mentioned above, other duties may be assigned

Skills You Will Need

Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team

Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor

Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency

Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies

Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising

Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection

Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent

Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues

Communication Skills: Consistently clear and effective communicator, writer, and presenter

Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices

Who You Are

Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
Candidates with a High School diploma or equivalent are encouraged to apply.
3-5 years of management experience in retail
This position requires heavy lifting, constant moving, standing, and reaching with arms and hands.
Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders
May involve reaching above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Able to work a flexible schedule based on department and company needs

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

STORES00

Apply About employer

Report this job