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Added 8 mins ago
RF
Branch Operations Intern
Republic Finance, LLC
Olive Branch, MS
- $15 USD / hour
Spend time with your Manager and Regional Vice President learning about responsibilities at their levels to understand the promotional path to see what your career potential is with…
Added 8 mins ago
RF
Assistant Branch Manager - Sales Manager Trainee
Republic Finance, LLC
Attalla, AL
- $45,000 USD / year
Access to LinkedIn Learning's library of 10,000+ professional development courses
Added 17 mins ago
Senior Manager Enterprise Service Management & ServiceNow
SRP
Tempe, AZ
10 Employee Resource Groups for career development, community service, and networking
Added 17 mins ago
College Intern - Design
SRP
Mesa, AZ
Commit to working 15 to 40 hours per week based on business needs and manager discretion.
Added 23 mins ago
M
Selling and Support Captain, Westfield Valley Fair - Full Time
Macy's
Santa Clara, CA
- Full-time
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a…
Added 24 mins ago
M
Beauty Counter Manager - Estee Lauder, Eastridge - Full Time
Macy's
San Jose, CA
- Full-time
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining…
Added 24 mins ago
M
Retail Fragrances Sales Leader, Westland - Full Time
Macy's
Hialeah, FL
- Full-time
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a…
Added 24 mins ago
M
Backstage Captain, Galleria - Full Time
Macy's
Fort Lauderdale, FL
- Full-time
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a…
Added 24 mins ago
M
Beauty Counter Manager - MAC, Southern Park Mall - Full Time
Macy's
Youngstown, OH
- Full-time
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining…
Added 24 mins ago
M
Beauty Counter Manager - Trend Beauty, Florida Mall - Full Time
Macy's
Orlando, FL
- Full-time
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining…
Added 24 mins ago
M
Beauty Counter Manager - MAC, Westland - Full Time
Macy's
Hialeah, FL
- Full-time
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining…
Added 24 mins ago
M
Beauty Counter Manager - Armani, Glendale Galleria - Full Time
Macy's
Glendale, CA
- Full-time
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining…
Added 25 mins ago
M
Warehouse Lead - PTS, Columbus - Full Time
Macy's
Columbus, OH
- Full-time
The Warehouse Lead is responsible for achieving daily department goals set by the Operations Manager. They will monitor hour by hour performance, adjust staffing as needed, and provide…
Added 25 mins ago
M
Beauty Counter Manager - MAC, Danbury Fair - Full Time
Macy's
Danbury, CT
- Full-time
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining…
Added 25 mins ago
M
Personal Stylist, Concord Sunvalley - Full Time
Macy's
Concord, CA
- Full-time
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a…
Added 25 mins ago
M
Selling and Support Captain, Polaris - Full Time
Macy's
Columbus, OH
- Full-time
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a…
Added 25 mins ago
M
Beauty Counter Manager - Clarins, Easton - Full Time
Macy's
Columbus, OH
- Full-time
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining…
Added 25 mins ago
M
At Your Service Captain, Staten Island - Full Time
Macy's
Staten Island, NY
- Full-time
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a…
Added 25 mins ago
M
Personal Stylist, Topanga - Full Time
Macy's
Canoga Park, CA
- Full-time
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a…
Added 26 mins ago
M
Beauty Counter Manager - Trend Beauty, King of Prussia - Full Time
Macy's
King Of Prussia, PA · King of Prussia, PA
- Full-time
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining…
Added 26 mins ago
M
Captain, Brunswick Square - Full Time
Macy's
East Brunswick, NJ
- Full-time
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a…
Added 26 mins ago
M
Beauty Counter Manager - Kiko Milano, Westfield Valley Fair - Full Time
Macy's
Santa Clara, CA
- Full-time
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining…
Added 26 mins ago
M
Asset Protection Captain, White Marsh - Full Time
Macy's
Nottingham, MD
- Full-time
Support special assignments, investigations, surveillance, and alarm response as directed by the Store Asset Protection Manager.
Added 26 mins ago
M
Retail Fragrances Sales Leader, Pheasant Lane - Full Time
Macy's
Nashua, NH
- Full-time
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a…
Added 26 mins ago
M
Beauty Counter Manager - Prestige Beauty, Santa Ana Mainplace - Full Time
Macy's
Santa Ana, CA
- Full-time
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining…

Macy's

Manager, Operations - Night Shift

Goodyear, AZ, United States

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Job details

Posting language: English
Posted: Oct 31, 2026

Original job description

Be Part of an Amazing Story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Operations facilitates the day-to-day labor planning and wave coordination of an assigned shift. They manage daily activities to ensure facility and organizational goals are achieved. They also perform other related duties, special projects, or assignments as required.

What You Will Do

Manage the wave planning on a shift, ensuring goals and targets are met or exceeded, while coaching and counseling direct reports.
Generate reports for management.
Ensure departments meet or exceed performance requirements in safety, cost control, quality, processing standards, flexibility, reliability, customer service, and plan execution.
Prepare and deliver presentations to the retail division and senior management as needed.
Identify, develop, and implement short- and long-term strategies to enhance profitability, productivity, and efficiency across operations.
Analyze work processes continuously to identify optimization opportunities and implement improvements.
Develop and foster a successful work culture committed to superior customer service.
Establish and maintain procedures and metrics to ensure customer service satisfaction goals are met.
Oversee all aspects of inventory control.
Drive and manage organizational change to support growth.
Review analyses of activities, costs, operations, and forecasts to evaluate progress toward department goals and objectives.
Develop training programs and ensure staff understanding and compliance.
Provide a safe work environment by developing and enforcing safe and smart work practices, ensuring compliance with AOSE and safety programs.
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
Collaborate with IT to refine systems that improve operations, productivity, and service levels.

Skills You Will Need

Leadership & People Management: Strong leadership with the ability to coach, mentor, and foster a customer-focused work culture.

Strategic Planning & Execution: Expertise in developing and executing short- and long-term strategies to drive operational efficiency.

Operational Efficiency & Inventory Control: Proficiency in distribution management, optimizing processes, and overseeing inventory control.

Analytical & Problem-Solving Skills: Ability to analyze work processes, solve problems, and make sound decisions in complex, fast-paced environments.

Safety & Compliance: Knowledge of safety standards and ability to enforce compliance while maintaining a safe work environment.

Communication & Interpersonal Skills: Excellent verbal and written communication skills, with a focus on clear, continuous, and collaborative interaction.

Technical Proficiency: Skilled in Microsoft Office and IT systems related to warehouse management and operational improvements.

Decision-Making & Problem Solving: Ability to recognize issues, develop solutions, and manage multiple processes simultaneously.

Who You Are

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 50 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.
Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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More about this job

Skills

Coaching
Counselling
Customer service
Presentation skills
Inventory management
Develop training programmes
Regulatory compliance
Leadership
Team leadership
Strategic planning
Problem solving
Communication skills
Interpersonal skills
Microsoft Office
Decision making
Heavy lifting

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