Jobs in the United States

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Added 1 min ago
MS
Digital Platforms (Banking) Product Owner, Assistant Vice President
Morgan Stanley Private Bank,NA
Purchase, NY
- $85,000 to $140,000 USD / year
Our entrepreneurial Digital Platforms team is seeking a high-performing fintech Product Manager with a passion for building innovative technology, formulating innovative solutions to…
Added 4 mins ago
Electro-Mechanical Assistant Site Manager
Dematic Corp. (ILD-US)
Union City, GA
Dematic Corp. is seeking an Assistant Site Manager for our Resident Maintenance team. The Resident Maintenance Assistant Site Manager is responsible for leading maintenance teams and…
Added 6 mins ago
Operations Manager - Hauling
BFI WASTE SERVICES OF TEXAS, LP
Beaumont, TX
POSITION SUMMARY: Within a business unit, the Operations Manager - Hauling is responsible for managing the collections activities for commercial, industrial and residential customers, as…
Added 7 mins ago
PF
Member Services Representative Part Time Palm Harbor
Planet Fitness
Palm Harbor, FL
- $15 USD / hour
- Part-time
…positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and…
Added 7 mins ago
PF
Member Services Representative Full Time Palm Harbor
Planet Fitness
Palm Harbor, FL
- $15.35 USD / hour
- Full-time
…positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and…
Added 10 mins ago
RF
Branch Operations Intern
Republic Finance, LLC
Olive Branch, MS
- $15 USD / hour
…the overall business including: the Republic Way sales and customer service approach, compliance training, loan closing, leadership training as well as one or more branch operations…
Added 10 mins ago
RF
Assistant Branch Manager - Sales Manager Trainee
Republic Finance, LLC
Attalla, AL
- $45,000 USD / year
…claims. Your management abilities shine as you assist the Branch Manager with recruiting and training as well as developing and implementing plans to meet sales goals while promoting our…
Added 17 mins ago
Benefits Specialist
OneSource Virtual HR, Inc.
Remote, United States
Escalate to Account Manager or Pod Manager when knowledge base or tools are insufficient to satisfy inquiries
Added 19 mins ago
Temporary Customer Service Representative Level 7-1
SRP
Mesa, AZ
…founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of…
Added 19 mins ago
Senior Manager Enterprise Service Management & ServiceNow
SRP
Tempe, AZ
…founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of…
Added 19 mins ago
College Intern - Design
SRP
Mesa, AZ
…founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of…
Added 19 mins ago
Temporary Trades Helper 1st Year (Gila Bend)
SRP
Gila Bend, AZ
…founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of…
Added 19 mins ago
College Intern - Distribution Scheduling
SRP
Mesa, AZ
…founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of…
Added 25 mins ago
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Selling and Support Captain, Westfield Valley Fair - Full Time
Macy's
Santa Clara, CA
- Full-time
As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction ,…
Added 26 mins ago
M
Beauty Counter Manager - Estee Lauder, Eastridge - Full Time
Macy's
San Jose, CA
- Full-time
As a Counter Manager, you will lead a dynamic team of Beauty Advisors while managing all aspects of a specific cosmetics brand. Your role blends leadership, creativity, and customer…
Added 26 mins ago
M
Retail Fragrances Sales Leader, Westland - Full Time
Macy's
Hialeah, FL
- Full-time
As a Fragrance Team Leader your focus is to drive sales and service the customer across the Fragrance department(s). You are responsible for sharing your extensive product knowledge and…
Added 26 mins ago
M
Backstage Captain, Galleria - Full Time
Macy's
Fort Lauderdale, FL
- Full-time
As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction ,…
Added 26 mins ago
M
Beauty Counter Manager - MAC, Southern Park Mall - Full Time
Macy's
Youngstown, OH
- Full-time
As a Counter Manager, you will lead a dynamic team of Beauty Advisors while managing all aspects of a specific cosmetics brand. Your role blends leadership, creativity, and customer…
Added 26 mins ago
M
Beauty Counter Manager - Trend Beauty, Florida Mall - Full Time
Macy's
Orlando, FL
- Full-time
As a Counter Manager, you will lead a dynamic team of Beauty Advisors while managing all aspects of a specific cosmetics brand. Your role blends leadership, creativity, and customer…
Added 26 mins ago
M
Beauty Counter Manager - MAC, Westland - Full Time
Macy's
Hialeah, FL
- Full-time
As a Counter Manager, you will lead a dynamic team of Beauty Advisors while managing all aspects of a specific cosmetics brand. Your role blends leadership, creativity, and customer…
Added 26 mins ago
M
Beauty Counter Manager - Armani, Glendale Galleria - Full Time
Macy's
Glendale, CA
- Full-time
As a Counter Manager, you will lead a dynamic team of Beauty Advisors while managing all aspects of a specific cosmetics brand. Your role blends leadership, creativity, and customer…
Added 27 mins ago
M
Warehouse Lead - PTS, Columbus - Full Time
Macy's
Columbus, OH
- Full-time
The Warehouse Lead is responsible for achieving daily department goals set by the Operations Manager. They will monitor hour by hour performance, adjust staffing as needed, and provide…
Added 27 mins ago
M
Beauty Counter Manager - MAC, Danbury Fair - Full Time
Macy's
Danbury, CT
- Full-time
As a Counter Manager, you will lead a dynamic team of Beauty Advisors while managing all aspects of a specific cosmetics brand. Your role blends leadership, creativity, and customer…
Added 27 mins ago
M
Personal Stylist, Concord Sunvalley - Full Time
Macy's
Concord, CA
- Full-time
Complete Daily and weekly tasks include checking emails, appointment booking upkeep, customer follow-up, content development and posts, and other duties as assigned.
Added 27 mins ago
M
Selling and Support Captain, Polaris - Full Time
Macy's
Columbus, OH
- Full-time
As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction ,…

Macy's

Manager, Operations - Night Shift

Goodyear, AZ, United States

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Job details

Posting language: English
Posted: Oct 31, 2026

Original job description

Be Part of an Amazing Story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Operations facilitates the day-to-day labor planning and wave coordination of an assigned shift. They manage daily activities to ensure facility and organizational goals are achieved. They also perform other related duties, special projects, or assignments as required.

What You Will Do

Manage the wave planning on a shift, ensuring goals and targets are met or exceeded, while coaching and counseling direct reports.
Generate reports for management.
Ensure departments meet or exceed performance requirements in safety, cost control, quality, processing standards, flexibility, reliability, customer service, and plan execution.
Prepare and deliver presentations to the retail division and senior management as needed.
Identify, develop, and implement short- and long-term strategies to enhance profitability, productivity, and efficiency across operations.
Analyze work processes continuously to identify optimization opportunities and implement improvements.
Develop and foster a successful work culture committed to superior customer service.
Establish and maintain procedures and metrics to ensure customer service satisfaction goals are met.
Oversee all aspects of inventory control.
Drive and manage organizational change to support growth.
Review analyses of activities, costs, operations, and forecasts to evaluate progress toward department goals and objectives.
Develop training programs and ensure staff understanding and compliance.
Provide a safe work environment by developing and enforcing safe and smart work practices, ensuring compliance with AOSE and safety programs.
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
Collaborate with IT to refine systems that improve operations, productivity, and service levels.

Skills You Will Need

Leadership & People Management: Strong leadership with the ability to coach, mentor, and foster a customer-focused work culture.

Strategic Planning & Execution: Expertise in developing and executing short- and long-term strategies to drive operational efficiency.

Operational Efficiency & Inventory Control: Proficiency in distribution management, optimizing processes, and overseeing inventory control.

Analytical & Problem-Solving Skills: Ability to analyze work processes, solve problems, and make sound decisions in complex, fast-paced environments.

Safety & Compliance: Knowledge of safety standards and ability to enforce compliance while maintaining a safe work environment.

Communication & Interpersonal Skills: Excellent verbal and written communication skills, with a focus on clear, continuous, and collaborative interaction.

Technical Proficiency: Skilled in Microsoft Office and IT systems related to warehouse management and operational improvements.

Decision-Making & Problem Solving: Ability to recognize issues, develop solutions, and manage multiple processes simultaneously.

Who You Are

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 50 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.
Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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More about this job

Skills

Coaching
Counselling
Customer service
Presentation skills
Inventory management
Develop training programmes
Regulatory compliance
Leadership
Team leadership
Strategic planning
Problem solving
Communication skills
Interpersonal skills
Microsoft Office
Decision making
Heavy lifting

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