Jobs in the United States

25+ jobs

Save this search

Added just now
FI
Commercial Relationship Manager II
First Interstate Ban
Denver, CO
- $127,490 to $210,430 USD / year
…for #TeamFirstInterstate.SUMMARYThe Commercial Relationship Manager II serves as the Relationship Manager for new and existing complex clients and is responsible for managing a portfolio…
Added just now
UO
Regulatory and Compliance Coordinator
University of Colorado Denver
Aurora, CO
- $71,517 to $90,970 USD / year
Working closely with the Clinical Trial Medical Director, Clinical Trial Program Manager, principal investigators, institutional review boards, sponsors, and clinical partners, this…
Added just now
UO
Staff Engagement and Development Manager
University of Colorado Denver
Aurora, CO
- $40,123 USD / year
The Staff Engagement and Development Manager provides leadership and oversight for talent acquisition, workforce planning, employee engagement, learning and development, employee relations,…
Added 1 min ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
Amherst, NY
- Part-time
Benefit Offerings: PTO, Health, and Retirement for eligible full-time associates. To learn more details about our Total Rewards program, visit www.yourcaleres.com.
Added 1 min ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
Niagara Falls, NY
- Part-time
Benefit Offerings: PTO, Health, and Retirement for eligible full-time associates. To learn more details about our Total Rewards program, visit www.yourcaleres.com.
Added 1 min ago
Baker
Tim Hortons
Columbus, OH
…safety legislation, policies and procedures to the Restaurant Manager or Restaurant…
Added 1 min ago
Baker
Tim Hortons
Columbus, OH
…safety legislation, policies and procedures to the Restaurant Manager or Restaurant…
Added 1 min ago
Baker
Tim Hortons
Grove City, OH
…safety legislation, policies and procedures to the Restaurant Manager or Restaurant…
Added 1 min ago
Baker
Tim Hortons
Groveport, OH
…safety legislation, policies and procedures to the Restaurant Manager or Restaurant…
Added 1 min ago
Baker
Tim Hortons
Columbus, OH
…safety legislation, policies and procedures to the Restaurant Manager or Restaurant…
Added 1 min ago
Baker
Tim Hortons
Columbus, OH
…safety legislation, policies and procedures to the Restaurant Manager or Restaurant…
Added 1 min ago
Baker
Tim Hortons
Columbus, OH
…safety legislation, policies and procedures to the Restaurant Manager or Restaurant…
Added 2 mins ago
UG
Senior Release Train Engineer
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
Experience serving as a Release Train Engineer (RTE), Technical Program Manager, Engineering Lead, or Solution Delivery Lead
Added 2 mins ago
WP
Manager, AI Search & Digital Authority
Western Pest Services
Parsippany, NJ
- $100,000 to $115,000 USD / year
We're looking for a Manager, AI Search & Digital Authority to lead how our family of pest management brands shows up across traditional search, local search, and emerging AI platforms.
Added 2 mins ago
Leave of Absence Administrator (P.N. 20067716)
State of Ohio
Columbus, OH
Administers the Family and Medical Leave Act (FMLA) program by evaluating employee eligibility, guiding employees and managers through the leave process, monitoring leave balances,…
Added 3 mins ago
MU
Catering Supervisor
Marymount University
United States
- $24.48 USD / hour
Direct Supervisor Retail Operations Manager, Dining Services
Added 4 mins ago
A
Part Sales Manager – Part Time
AutoZone
Rochester, PA
- Part-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
Added 6 mins ago
Sewer/Water Line Inspector / Construction Manager
PL ASSOCIATES INC. (PLA)
Edgewood, MD
- Pipeline Assessment and Certification Program (PACP) certification issued by National Association of Sewer Service Companies (NASCO)
Added 6 mins ago
PA
Senior Quality Control Manager
PL ASSOCIATES INC. (PLA)
WASHINGTON, DC
- $50 to $60 USD / hour
PLA is looking for the Senior Quality Control (QC) Manager is responsible for planning, implementing, and overseeing the Quality Control Program for the rehabilitation of underdrain…
Added 6 mins ago
PA
Project Manager
PL ASSOCIATES INC. (PLA)
WASHINGTON, DC
- $65 to $88 USD / hour
Project Manager – Potomac Interceptor Program
Added 6 mins ago
PA
Project Engineer
PL ASSOCIATES INC. (PLA)
WASHINGTON, DC
- $50 to $77 USD / hour
Project Engineer – Potomac Interceptor Program
Added 7 mins ago
Revenue Enablement Manager
JustPark
Dallas, TX
…by whoever has capacity, and training is largely whatever a manager makes time for. You are here to replace that with something…
Added 7 mins ago
Sales Development Manager
JustPark
Dallas, TX
Added 7 mins ago
Sales Development Representative
JustPark
Dallas, TX
You will sit with the Commercial team out of our Dallas–Fort Worth hub and report to the SDR Manager. Every qualified meeting you book hands off to an Account Executive. You get a manager…
Added 11 mins ago
Industrial Products Business Strategy Senior Manager
Deloitte US
Atlanta, GA
The Strategy practice is looking for a Senior Manager to be a part of this incredible team. The work we do is real, with a real impact to the world. Join us!

Macy's

Manager, Omnichannel Operations

Garden City, NY, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 3-5 years of management experience in a retail environment.
Posting language: English
Posted: Nov 3, 2026

Original job description

Be Part of an Amazing Story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Omnichannel Operations is essential to the growth and success of Macy's Omni customer service strategy within the At Your Service, Signing, and Merchandise Logistics areas. This role guides a diverse and inclusive team to ensure merchandise is ready for shipment or in-store pick-up, whenever and wherever the customer specifies. The Manager hires and coaches staff to manage product movement and fulfillment logistics while maintaining an engaging work environment. Additionally, this role drives sales and profit by exceeding success indicators for the Omni customer experience.

What You Will Do

Lead and develop strategies to plan and execute workload on product movement logistics and fulfillment. Collaborate with various partners to manage merchandise flow and incoming receipts, driving sales and profit.
Direct the receiving and processing of all merchandise receipts, maintaining back-of-house standards
Elevate the customer experience by delivering on the Omni Customer Experience score and Omni demand metrics
Lead and coordinate At Your Service front-of-house staff to deliver excellent customer service, support product pickup, process returns and bill payments, and flex between At Your Service and Curbside operations
Responsible for leading and managing the successful implementation and achievement of defined SLAs (Service Level Agreements) for Curbside Pick-Up, ensuring a safe, efficient, and punctual experience for customers
Manage the entire return process of abandoned BOPS/BOSS orders and non-congruent products
Build productive relationships with all team members to drive key measurements of Macy's customer experience
Collaborate with and support the Business Administration, Asset Protection, and Merchandising functions on safety, audit, and RFID programs
Interview, hire, train, direct, manage, coach, develop, coordinate, evaluate, and discipline direct and indirect reports.
Establish work strategies, provide insight and decision support, and direct and manage the team to meet or exceed performance and behavioral expectations. Address and resolve concerns.
Work a flexible retail schedule, including day, evening, holiday, and weekend shifts
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
In addition to the essential duties mentioned above, other duties may be assigned

Skills You Will Need

Leadership: Ability to lead and develop strategies for product movement logistics and fulfillment, collaborating effectively with partners to drive sales and profit

Operational Excellence: Proficiency in directing the receiving and processing of merchandise receipts while maintaining back-of-house standards

Customer Experience Focus: Dedication to elevating the Omni Customer Experience score and meeting Omni demand metrics

Team Coordination: Skill in coordinating At Your Service front-of-house staff to deliver exceptional customer service and manage product pickup, returns, and bill payments

Relationship Building: Capability to build productive relationships across teams to enhance Macy's customer experience metrics

People Management: Experience in interviewing, hiring, training, managing, coaching, and developing direct and indirect reports to achieve performance and behavioral expectations

Communication: Consistently clear and effective communicator, writer, and presenter

Technical Skills: Strong proficiency in the Microsoft suite, computers, and handheld devices

Team Player: Energetic team member who collaborates effectively with customers and colleagues

Who You Are

Candidates with a High School diploma or equivalent are encouraged to apply.
3-5 years of management experience in a retail environment.
This position requires heavy lifting, constant moving, standing, and reaching with arms and hands.
Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders
May involve reaching above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

STORES00

Apply About employer

Report this job