Jobs in the United States

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Added 1 min ago
WC
Lead Operator
West County Wastewater
Richmond, CA
- $62.19 to $75.6 USD / hour
…operator who can provide day-to-day leadership, guidance, and support to Operations staff. The Lead Operator will be expected to use sound judgment, organize and prioritize work,…
Added 2 mins ago
PY
Manager On Duty
Piedmont YMCA
CHARLOTTESVILLE, VA
- $16 to $20 USD / hour
…tours, leading the facility in emergency situations, providing support to all program areas as needed, securing the facility at the end of the shift and/or…
Added 3 mins ago
NM
Manager of Operations-Oncology Clinical Trial Services
Northwestern Memorial Healthcare
Chicago, IL
- $50.62 to $68.34 USD / hour
The Manager Operations, Oncology Clinical Trial Services reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and…
Added 4 mins ago
IS
County Manager
Integrated Services for Behavioral Health
Athens, OH
- $87,000 to $108,500 USD / year
The County Manager is responsible for the organization's county behavioral health operations. This includes the implementation of organizational strategies, functional management, and…
Added 5 mins ago
Long-Term Disability Claim Manager
New York Life
Remote, United States
…when we’re needed most. Here, you'll design, implement, and support these solutions directly impacting employees’ lives. At our core, we provide financial security and peace of mind to…
Added 5 mins ago
CS
Senior Manager - Web, CMS, E-commerce
Cell Signaling Technology
DANVERS, MA
- $166,000 to $212,000 USD / year
The Senior Manager - Web, CMS, E-commerce is the senior product owner for CST’s core content and commerce platforms: Contentstack (headless CMS) and commercetools (composable commerce).…
Added 8 mins ago
Manager, Omnichannel Operations
Macy's
Tukwila, WA · Seattle, WA
The Manager, Omnichannel Operations is essential to the growth and success of Macy's Omni customer service strategy within the At Your Service, Signing, and Merchandise Logistics areas.…
Added 8 mins ago
Director, In Store
Macy's
Glendale, AZ
…assigned. This role reports to and is a developmental step to Store…
Added 9 mins ago
Manager, Asset Protection
Macy's
Bend, OR
The Manager, Asset Protection oversees one of the highest shortage locations, with an elevated scope of responsibility that may include executive direct reports and increased staff levels,…
Added 10 mins ago
Echo Sonographer
MID-STATE HEALTH CENTER
Plymouth, NH
…and holidays; tuition reimbursement; professional development support; flexible spending accounts; life, cancer, and accident insurance; and access to an employee assistance program. More…
Added 11 mins ago
LC
Assistant Showroom Manager
LOVESAC COMPANY
Palm Beach Gardens, FL
- $22 to $25 USD / hour
Support daily store operations, opening/closing, inventory, visual standards, and promotions, while upholding brand standards and using store systems and data to prioritize work and drive…
Added 11 mins ago
PS
Patient Service Specialist - Full-time
Penn State Health Rehabilitation Hospital
Hummelstown, PA
- Full-time
At our company, we support your career growth and personal well-being.
Added 13 mins ago
RS
Assistant Store Manager - (Perry HWY Tim Horton's) - Erie, PA
Reid Stores LLC
Erie, PA
- $20 to $22 USD / hour
Crosby’s is looking for a motivated and dependable Assistant Store Manager to help lead daily store operations. In this role, you’ll support the Team Leader in creating a clean, efficient,…
Added 15 mins ago
Business Manager C (VDH03480)
Virginia Department of Health
Roanoke, VA
…office work unit/district. Characteristics include: provides support in the absence of the District/Office Director for non-medical business issues, and serves as the primary spokesperson…
Added 15 mins ago
CC Manager
Turner Construction
Augusta, GA
Participate in pre-construction and project meetings to communicate and align C&C goals and gain support and involvement from project.
Added 17 mins ago
Assistant Branch Manager
Haverty Furniture Companies, Inc
Jacksonville, FL
As an Assistant Branch Manager, you will partner with an experienced Havertys Manager while being groomed for promotion to Branch Manager, and the leadership of your own Havertys Furniture…
Added 18 mins ago
SCHOOL NUTRITION MANAGER
Craven County Schools
Vanceboro, NC
An employee in this class performs a variety of duties in the direct supervision of the food service program in one or more schools. Tasks are performed according to established guidelines…
Added 18 mins ago
L
Full Time - Merchandising Service Associate - Day
Lowes
Goose Creek, SC
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 19 mins ago
Certified Medical Assistant, Blue Ridge Orthopedics-Anderson, FT, Days
Prisma Health-University Medical Group
Anderson, SC
…variety of office/clerical duties as assigned by the office manager. Specific patient care responsibilities will be assigned directly by the supervising physician, APRN or PA after…
Added 19 mins ago
Patient Services Representative, Orthopedics-Patewood, FT, Days
Prisma Health-University Medical Group
Greenville, SC
Liaison between patient and medical support staff. Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates necessary insurance…
Added 19 mins ago
Patient Services Representative, Orthopedics-Patewood, FT, Days
Prisma Health-University Medical Group
Greenville, SC
Liaison between patient and medical support staff. Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates necessary insurance…
Added 19 mins ago
Certified Medical Assistant (CMA), Greenville OB/GYN, FT, Days
Prisma Health-University Medical Group
Greenville, SC
…variety of office/clerical duties as assigned by the office manager. Specific patient care responsibilities will be assigned directly by the supervising physician, APRN or PA after…
Added 19 mins ago
SI
Critical Facilities Engineering Manager
Salute Inc.
Afton, TX
- $125,000 to $140,000 USD / year
…infrastructure within the data center. Reporting to the Data Center Manager, this role provides leadership to the site engineering team and ensures safe, compliant, and reliable operation…
Added 20 mins ago
BC
Assistant Program Manager - DS - Winthrop Street-Sat9am-11pm,W-F3pm-11pm
Bay Cove Human Services
Winthrop, MA
- $22.44 USD / hour
The Assistant Program Manager assists with the day to day administration, programming, and operations of the assigned community based Developmental Service program(s). The Assistant Program…
Added 20 mins ago
Senior Design Manager, Project Architect
Suffolk
Boston, MA
We are seeking a Massachusetts-licensed architect to join our Boston Central Operations team as Project Architect. This is not primarily a production role. It is a project-leadership role…

Macy's

Director, In Store

Glendale, AZ, United States

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Job details

Experience: A minimum of 7-10 years retail management with experience developing leaders in a department or specialty store.
Posting language: English
Posted: Nov 9, 2026

Original job description

Be Part of an Amazing Story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As the Director, In Store, you will lead a team of People Leaders and drive strategy to achieve sales with focus on the Macy's customer. All activities related to presenting a clean, neat and organized shopping environment for our customers are under your leadership and direction. You will lead initiatives and related efforts to increase customer loyalty, while delivering on Macy’s standards for customer service. With training, coaching and development, a team of People Leaders and Colleagues will grow following your leadership. Perform other duties as assigned. This role reports to and is a developmental step to Store Manager.

What You Will Do

Lead a team of People Leaders - Sales and Customer Experience Managers, Omni Operations Managers and Style Merchandise Managers. Coach, train, teach and develop skills and strategy to drive customer experience, selling, merchandise and operational processes.
Analyze Store’s business in order to strategize and deliver results; implement action plans focusing on deficient business areas and highlight growth opportunities.
Drive and exceed sales goals by leading Macy's initiatives through coaching, feedback, and recognition, while optimizing productivity and efficiency.
Develop strategies and appropriately plan/execute workload on the following: pricing, signing, visual execution, merchandise execution, event execution.
Drive profit results by leading and planning/executing workload on the following: product movement logistics, fulfillment, and back of house activities.
Lead customer service culture in the store. Ensure Colleagues engage with customers and provide a friendly and easy to shop environment.
Review Sales, Customer Experience, and Star Rewards results and strategize action for continued improvement.
Drive Customer Experience KPI, such as Omni Customer Experience score and Omni demand metrics.
Review and utilize data to provide People Leader and Colleague recognition; develop and communicate strategies to improve results.
Work with Managers, Sales and Customer Experience to build the client relationship between Macy’s Stylists and customers through MyClient and other customer acquisition initiatives.
Strategize, plan and execute events and community outreach. Ensure execution through Managers, Sales and Customer Experience.
Develop People Leader and Hourly Colleague talent. Monitor and address performance issues on a timely basis.
Conduct ongoing Talent Analysis of Colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction.
Actively participate in the recruitment process and fill open Executive positions prioritizing internal movement, Commission, and High Level Selling areas.
Interview, hire, train, direct, manage, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; establish strategy for work; provide insight and decision support; direct and manage team to meet or exceed performance and behavioral expectations; address complaints from and resolve problems with colleagues.
Ensure most effective sales floor coverage through the development of workforce solutions and lead selling initiatives throughout the store as needed.
Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented.
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
Perform other duties as assigned.
Regular, dependable attendance and punctuality.

Who You Are and Skills You Will Need

Candidates with a Bachelor’s Degree or equivalent.
A minimum of 7-10 years retail management with experience developing leaders in a department or specialty store.
Effective written and verbal communication skills; ability to draft reports and other communications, effectively present to management and internal and external business partners, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Basic math functions such as addition, subtraction, multiplication, and division.
Working knowledge of Microsoft Word, PowerPoint, Excel and Exchange.
Able to handle multiple tasks simultaneously.
Self-motivated. Excellent organizational, prioritization, and time management skills. Ability to collaborate and function as a member of a team.
Must possess a strong sense of urgency.
Must be proficient in the use of computers and RF equipment.
Strong interpersonal and leadership skills.
Highly organized, with the ability to adapt quickly to changing priorities.
Regularly required to sit, talk, hear, and use hands to finger, handle, and feel; frequently required to stand, walk, reach with hands and arms; occasionally required to lift and/or move up to 25 lbs., climb ladders, stoop, kneel, crouch, and crawl; requires close vision, color vision, and ability to adjust focus.
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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More about this job

Skills

Lead a team
Sales
Leadership
Customer service
Coaching
Customer experience
Sales targets
Logistics
Communicate with customers
Liaise with managers
Community engagement
Recruitment
Prioritization
Manage staff
Communication skills
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Microsoft Exchange
Time management

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