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Added 3 mins ago
Manager III, Software Development, AWS SageMaker HyperPod Infra
Amazon Development Center U.S., Inc.
Bellevue, WA
…customer problems? We are looking for a Software Development Manager to lead a team through the full software lifecycle - from design and architecture through deployment and long-term…
Added 3 mins ago
SL
Coordinator, ADA
Salt Lake Community College (UT)
Salt Lake City, UT
- $60,440.88 to $61,951.92 USD / year
…Relations complaints remain the responsibility of the Title IX/EEO Manager and/or designated…
Added 4 mins ago
Manufacturing & Production Manager
PepsiCo
Twinsburg, OH
The Manufacturing & Production Manager leads all activities associated with the manufacturing/production department for the facility and will champion the RTT (Run-To-Target) manufacturing…
Added 6 mins ago
AD
Diagnostic Sales Manager (NE Atlanta)
Antech Diagnostics
Atlanta, GA · Roswell, GA
- $75,000 to $93,500 USD / year
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Added 7 mins ago
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Special Education Teacher Thrive
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Palatine, IL
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Added 8 mins ago
Patient Care Technician - PCT - Dialysis Preceptor
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Added 10 mins ago
Abbeville Quality Manager
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Added 11 mins ago
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Omni Center Manager
City of Onalaska
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- $34.46 to $45.2 USD / hour
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Added 15 mins ago
APS-3: Property Management Supervisor
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5-7 years of experience required with supervisory experience
Added 16 mins ago
(USA) Manager, Revenue Operations Scaled Services, Enablement and Support (Walmart Connect)
Wal-Mart.com USA, LLC
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…support as our business grows. Within Revenue Operations, the Program Operations team partners across our global Enablement & Support organization to improve how teams operate, learn, and…
Added 20 mins ago
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Supportive Employment Program Manager
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Baltimore, MD
- $68,000 to $72,000 USD / year
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Added 22 mins ago
Branch Manager
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Valid driver's license required
Added 22 mins ago
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QXO
Seattle, WA
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Added 23 mins ago
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Grants Manager
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- $75,000 to $100,000 USD / year
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Added 23 mins ago
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Administrative Front Desk Associate Baltimore
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Added 28 mins ago
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Spheres Visitor Experience Lead - Amazon
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Added 29 mins ago
Account Manager SMB- Business Sales
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Sr Acct Manager - SLED Sales
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Added 32 mins ago
CDA-State Fair Program Coordinator (Program Assistant II)
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Pueblo, CO
This work unit exists to support the Programming & Partnerships Department for the annual 11 day Colorado State Fair and year-round events and operations within the department
Added 33 mins ago
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Full Time Asst
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Added 37 mins ago
DIRECT SUPPORT PROFESSIONAL
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Added 39 mins ago
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Warehouse Manager (56280)
PRECISION PLUMBING & HEATING SYSTEMS LLC
TRAVERSE CITY, MI
- $50,000 to $75,000 USD / year
Position Summary: To manage the ordering and purchasing of equipment and materials, inventory stocking program, consignment parts, and oversee all warehouse functions. Clear and concise…
Added 40 mins ago
Customer Service Manager, Airport Customer Operations - DFW
United States
Ability to work rotating shifts including weekends, holidays and days-off
Added 40 mins ago
Teller
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…qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal…

Macy's

Beauty Counter Manager - MAC, Springfield VA - Full Time

Springfield, VA, United States

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Working hours: 12-24 hours per week
Posting language: English
Posted: Nov 4, 2026

Original job description

Be Part of an Amazing Story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Counter Manager, you will lead a dynamic team of Beauty Advisors while managing all aspects of a specific cosmetics brand. Your role blends leadership, creativity, and customer engagement - delivering genuine hospitality through personalized consultations, expert product application, and a deep understanding of each customer’s beauty and style preferences.

You’ll inspire teamwork to drive sales and elevate the customer experience by creating meaningful, long-lasting connections. With a strong focus on client development, you will cultivate a loyal customer base through outreach, follow-up, and consistent, personalized service.

In addition to meeting and exceeding sales goals, you’ll analyze business performance, execute vendor events and promotions, and partner with vendors and store leadership to grow the business. You'll also oversee stock presentation, hygiene standards, and team performance to ensure an exceptional and polished brand experience.

How Our Counter Managers Spend Their Day…

Every day starts with a positive example. As a Counter Manager, you come in energized and ready to inspire your team - wearing your name badge with pride, greeting colleagues with genuine warmth, and ensuring your counter is polished, organized, and fully prepared to welcome customers. You set the tone by reviewing daily sales goals, staying informed on new launches, top-performing products, and current beauty trends - so you're equipped to lead with confidence, support your team, and deliver exceptional service to every customer.
On the floor, you lead through action - welcoming customers with genuine hospitality, making eye contact, and starting friendly, personal conversations that build lasting relationships.
You help maintain a shoppable space by ensuring testers are clean and well-stocked, signage and pricing are current, and displays reflect brand standards. You lead by example, jumping in to support merchandising updates and keeping the space visually appealing and welcoming throughout the day.
You help the team Finish Strong - by coaching them to share Loyalty benefits, making sure customers leave with everything they need, and ending each interaction with a sincere thank-you, often using the customer’s name and adding a personal touch.
You know that service starts with each other. You model collaboration, honesty, and care - supporting your peers so the whole team can better serve our customers and communities.
And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

Who You Are and What You Will Do

Deliver exceptional customer service through personalized consultations and expert product knowledge
Build lasting relationships with clients and drive client development through outreach and follow-up
Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results
Plan and execute in-store and vendor-led events to drive traffic and engagement
Maintain brand standards through proper merchandising, hygiene, and stock replenishment
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
Collaborate with vendors, personal stylists, and store leadership to optimize outcomes
Resolve customer concerns in a professional and customer-first manner
Stay informed on new launches, best-sellers, and beauty trends to support team education
Manage multiple priorities in a fast-paced environment with strong attention to detail
Demonstrate flexibility, sound judgment, and a passion for the beauty industry
3–5 years of relevant retail, beauty, or leadership experience preferred
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to:
Understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English

Essential Physical Requirements You Will Perform

This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

BEAUTY00

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More about this job

Skills

Leadership
Teamwork
Sales
Customer experience
Sales targets
Merchandising
Coaching
Customer service
Product knowledge
Attention to detail

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Work requirements

Jobs in the United States