Senior Manager, Security

Macmillan is seeking a proactive, detail-oriented Security & Safety Manager to develop, implement, and manage comprehensive safety and security strategies across our facilities and at offsite events. This role will ensure the protection of our personnel, property, and assets through the coordination of security protocols, emergency preparedness, risk management, and cross-departmental collaboration.

What You'll Do:

Security Operations

• Develop, implement, and maintain security policies, protocols, and procedures that align with industry best practices and organizational goals.
• Monitor and manage surveillance systems, access control, and alarm systems to ensure uninterrupted coverage and response readiness.
• Respond promptly and appropriately to alarms, emergencies, and incidents; lead on-the-ground coordination and communication.
• Conduct regular audits and risk assessments of facilities to identify and mitigate vulnerabilities.
• Lead internal investigations related to security breaches, theft, or suspicious activity; maintain detailed and confidential reports.
• Maintain up-to-date logs of incidents, patrols, and safety checks; submit regular security reports to senior management.

Personnel & Event Security

• Manage, schedule, and supervise security personnel for both in-office operations and offsite events.
• Train staff in emergency response procedures, including AED (Automated External Defibrillator) use and response escalation protocols.
• Establish communication lines between building security and Macmillan staff to streamline responses and updates.
• Build and maintain rapport with building management, third-party security services, and local precincts to ensure coordinated security efforts.

Emergency Planning & Collaboration

• Develop and maintain the organization’s security and emergency response strategy, including evacuation plans and communication protocols.
• Coordinate closely with local emergency services (fire, police, EMS) to ensure smooth cooperation during incidents.
• Collaborate with internal departments - Facilities, HR, Legal, IT, and Editorial - to support overall safety and business continuity objectives.

Communication & Reporting

• Establish and maintain clear security communication protocols with staff across all departments.
• Analyze incident trends and provide strategic recommendations to reduce risk and enhance preparedness.
• Liaise with external security vendors and consultants; oversee procurement and budgeting of security systems and equipment.

What You'll Bring:

Education & Experience:

• Bachelor's degree in Criminal Justice, Security Management, Emergency Management, or a related field (or equivalent work experience).
• Minimum 5–7 years of experience in corporate or institutional security, with at least 2 years in a management role.
• Experience managing security operations in both in-office and event-based environments is preferred.

Skills & Competencies:

• Strong understanding of physical security systems (CCTV, access control, alarm systems, etc.).
• Excellent crisis management, incident response, and investigative skills.
• Effective communicator with ability to establish trust and authority with internal staff, external vendors, and emergency personnel.
• Familiarity with OSHA regulations, local law enforcement procedures, and emergency response planning.
• Strong organizational, reporting, and analytical skills.
• Proficient in Microsoft Office Suite and incident reporting software.

Certifications (Preferred):

• Certified Protection Professional (CPP), Physical Security Professional (PSP), or similar.
• CPR/AED/First Aid Certification or Instructor Certification.
• FEMA/NIMS training for emergency management (optional but a plus).

Work Environment:

• Office-based with frequent travel to offsite events or vendor locations.
• May require evening or weekend availability during emergencies or key company events.
• Must be able to perform site walkthroughs and remain on feet for extended periods when required.

Salary range:$115,000

Overtime eligible: Exempt

This position is classified as remote but is tied to our New York, NY office located at 120 Broadway. Employment is subject to New York State tax withholding under applicable regulations

Macmillan Publishers is the U.S. trade company that is part of the Holtzbrinck Publishing Group, a large family-owned group of media companies headquartered in Stuttgart, Germany. Holtzbrinck Publishing Group's publishing companies include prominent imprints around the world that publish a broad range of award-winning books for children and adults in all categories and formats

U.S. publishers include Celadon Books, Farrar, Straus and Giroux, Flatiron Books, Henry Holt & Company, Macmillan Audio, Macmillan Children’s Publishing Group, The St. Martin's Publishing Group, and Tor Publishing Group. In the UK, Australia, India, and South Africa, companies in the Holtzbrinck Publishing Group publish under the Pan Macmillan name. The German publishing company, Holtzbrinck Deutsche Buchverlage, includes among its imprints S. Fischer, Kiepenheuer & Witsch, Rowohlt, and Droemer Knaur

Macmillan is proud to be an equal opportunity employer consistently striving to foster a culture where everyone belongs. We welcome applicants of all backgrounds and identities. Qualified applicants are evaluated without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background or any other characteristic protected by federal, state, or local law. We prohibit discrimination of any kind and will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law.