Archived listing. The details below describe a past opening.
Description At James Clinic, we believe healthcare should feel personal. Our patients aren't just appointment times on a schedule - they're individuals who deserve to be known, welcomed, educated, and supported throughout their health journey.
We are looking for an OMT Physician Support Specialist to work 1 on 1 with our Osteopathic Manipulative Treatment physician and his patients to provide a smooth patient experience while also supporting his day to day work. This role will greet patients, activate patient information, and move patients through a pre-determined schedule of appointments at the office. This role is responsible for following a patient through to the end of their visit, offering information about their appointment, check in, check out, and possible sales.
What You'll Do
· Welcomes patients and visitors to The James Clinic by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members. · Walks patients to the appropriate patient room. · Makes personal connection with patients arriving in Clinic and offers them guidance and understanding of their appointment for that day. · Follows protocol for the provider to get appropriate vitals for each patient. · Assist and Scribe for providers as needed. · Documents in patient charts · Sterilizing medical instruments and maintaining clean exam rooms · Works to clean patient rooms for the next appointment. · Schedules appointments for the Clinic to optimize patient satisfaction, provider time and most effective use the equipment and services offered. · Ensure the daily schedule is up to date for the day. · Accesses patient data to verify electronic completion, obtains any required new patient record forms if not yet completed. · Endeavors to keep patients on schedule with quick turnover and inform them of any service delays. · Assists as needed with inventory management of all necessary office supplies for the OMT DO. · Works effectively as a team member in the delivery of support and assistance to coworkers, leaders, and patients. · Assist patients with sales, scheduling, product, or billing questions. · Provides back up to front desk staff for time off. · Participates in The James Clinic emergency routine when required. Summons ambulance or EMS or assists other staff members as needed.
Clinic hours
Monday-Friday: 8-5 We can be flexible in scheduling, but consistent attendance is non-negotiable.
Why James Clinic?
-Competitive pay -Accrued PTO for full-time staff -Free concierge membership with one of the nation’s leading functional medicine clinics -A mission-driven team where your work truly matters
If excellence is your baseline, speed doesn’t scare you, and growth excites you - you’ll feel right at home here.
Requirements
Qualifications
· High school graduate or equivalent required. · Previous clinic or wellness center experience preferred. · Shows dependability by being punctual; maintains consistent attendance. · Positive and kind personality and demeanor to deal with the public and assist all patients. · Basic office skills such as typing and use of various computer and phone systems. · Good organizational skills. · Minimal travel to the Chariton, Iowa clinic is required to support the physician, up to three times per month.