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Added 1 min ago
Sr. Director, Subscription Services
Planview Incorporated
UNAVAILABLE
…results - partnering closely with the CIC delivery leadership, Sales (License & Services), Customer Value, Product, and Finance to protect and grow recurring revenue, deepen customer…
Added 3 mins ago
Assistant Manager I
Dollar Tree
Sunny Isles Beach, FL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
H&
Licensed Esthetician- NIGHT SHIFTS ONLY
Hand & Stone - 508 Monmouth Rd - Millstone, NJ
Millstone, NJ
- $40 to $60 USD / hour
Expertise and Growth: Elevate your skills through comprehensive service and product training, as well as development opportunities such as our Elite LE program, corporate trainer positions,…
Added 4 mins ago
H&
Licensed Esthetician
Hand & Stone - 503 W Lancaster Ave - Wayne, PA
Wayne, PA
- $24 to $60 USD / hour
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Added 5 mins ago
Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)
SiteOne Landscape Supply
Greenville, SC
…commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We…
Added 5 mins ago
Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)
SiteOne Landscape Supply
Lancaster, PA
…commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We…
Added 5 mins ago
AG
Sales Lead
Acosta Group
PERKINSTON, MS
- $20 USD / hour
We are hiring a high-energy, results-driven Sales Lead to drive sales performance, coach and develop sales associates, and deliver an outstanding customer experience. Success in this…
Added 5 mins ago
G
Senior Product Marketing Manager
GoTo
Jackson, MS
- $113,000 to $132,000 USD / year
…positioning and market-ready messaging. Drive adoption across Sales, Partners, and Marketing so the market hears one consistent…
Added 6 mins ago
UF
Sales and Service Representative
Univest Financial Corporation
Lansdale, PA
- $23 USD / hour
…community, this could be the career for you. As our Lansdale, PA Sales and Service Representative, you’ll be a trusted resource for customers who count on friendly service, everyday banking…
Added 6 mins ago
UF
Sales and Service Representative
Univest Financial Corporation
Willow Street, PA
- $23 USD / hour
…this could be the career for you. As our Willow Street, PA Sales and Service Representative, you’ll be a trusted resource for customers who count on friendly service, everyday banking…
Added 6 mins ago
WI
(USA) Store Manager - Supercenter
Walmart Inc.
NV
- $110,000 to $170,000 USD / year
Provides supervision and development opportunities for management and hourly associates in a facility that may present issues such as highturnover significant engagement issues…
Added 6 mins ago
WS
(USA) Overnight Stocking Coach, Non-Complex, Management
Wal-Mart Stores East, LP
WI
- $65,000 to $100,000 USD / year
Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements managing andassisting in budgeting forecasting and controlling…
Added 14 mins ago
Space Systems Commercial & Legal Contracts Specialist
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Working closely with commercial, legal, finance, engineering, and program management teams, you will support the negotiation and execution of high-value satellite sales and sovereign space…
Added 14 mins ago
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Executive Director, HCP Marketing
Jobgether
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- $290,000 to $310,000 USD / year
The Executive Director, HCP Marketing will lead the development and execution of healthcare professional marketing initiatives in preparation for a significant pharmaceutical product launch.
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This leadership role combines people development, client relationship management, and operational oversight within a fast-paced U.S. customs brokerage environment.
Added 21 mins ago
Sales Representative (OTP)
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Solutions Center Sales Representative (Over-the-Phone Sales)
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Legal Associate
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Cambridge, MA
Familiarity with equity administration, including 10b5-1 sales plans, preferred
Added 22 mins ago
Sr. Sustaining Mechanical Engineer
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Murrysville, PA
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive…
Added 22 mins ago
Vice President, Lead Business Execution Consultant
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CHARLOTTE, NC
…markets and advisory solutions, including a full complement of sales, trading and research capabilities, to corporate, government and institutional clients. We focus on our clients' overall…
Added 22 mins ago
Vice President, Lead Business Execution Consultant
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NY
…markets and advisory solutions, including a full complement of sales, trading and research capabilities, to corporate, government and institutional clients. We focus on our clients' overall…
Added 23 mins ago
Tele-Sales Specialist - Merchant Services
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Proven success managing outbound sales efforts and pipeline development.
Added 23 mins ago
Tele-Sales Specialist - Merchant Services
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Proven success managing outbound sales efforts and pipeline development.
Added 23 mins ago
Senior Business Banking Relationship Manager (LO)
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WEST SAINT PAUL, MN
Effective use of sales development, execution, planning, and strategy practices
Added 24 mins ago
Sales Professional - Outside Sales
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Jefferson, LA
Do you love sales? Are you passionate about serving your community? Do you want to make a difference with your work?
Added 24 mins ago
Mortgage Retail Sales Associate Manager
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Be responsible for selection, evaluation, and development of staff within Mortgage Retail Sales

Closed listing

Lyric

Strategic Client Programs Specialist

Raleigh, NC, United States

$125,241.00 - $187,862.00

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $125,241.00 - $187,862.00
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Remote - US

Full time

JR959

Lyric is the trusted leader in healthcare decision intelligence. Built on more than 35 years of proven results, Lyric combines responsible AI with clinical, payment, regulatory, and policy expertise to deliver transparent, auditable insights in milliseconds across real-time claims workflows. Lyric augments human decision-making so health plans can make faster, more accurate payments while maintaining full control. Today, Lyric supports 200 million lives, with nine of the top 10 U.S. health plans relying on its platform to reduce waste, improve efficiency, and support accurate payments.

Applicants must already be legally authorized to work in the U.S. Visa sponsorship/sponsorship assumption and other immigration support are not available for this position.

The Strategic Client Programs Specialist serves as the central post-sales program leader for strategic clients, aligning client goals with cross-functional execution across Client Success, Product, Clinical, Analytics, Technology, Content, Operations, and Delivery teams. They drive program governance, coordination, risk management, and reporting to ensure commitments are met while bringing together the right experts to address client needs, optimize adoption, and maximize value realization. Decisions impacting scope, priorities, resources, timelines, or financial outcomes are escalated through the appropriate leadership and governance channels.

ESSENTIAL JOB RESPONSIBILITIES

Strategic Program Leadership and Planning

Develop and maintain an integrated program plan covering strategic initiatives, active implementations, operational priorities, milestones, deliverables, owners, and dependencies.
Translate agreed client objectives and priorities into coordinated work across the responsible teams.
Track progress against plans and commitments, follow up with owners, and identify where work needs attention or decisions.
Coordinate planning across workstreams, including sequencing, capacity constraints, and impacts on other client initiatives.
Maintain both the overall program view and the detailed information needed to support execution and escalation.

Governance and Client Engagement

Serve as a program-level counterpart to the assigned client, coordinating discussions that span multiple teams or initiatives.
Establish and manage the program cadence, including workstream updates, client governance meetings, steering committees, and leadership reviews.
Prepare agendas, materials, decision requests, and follow-up actions for governance discussions.
Bring together the appropriate client and Lyric stakeholders to resolve priorities, risks, and cross-functional issues.
Frame options and implications for decisions affecting scope, priorities, timing, resources, or economics, and escalate them through the agreed governance structure.
Ensure decisions and client commitments are documented, communicated, and reflected in program plans.

Consultative Client Planning and Value Realization

Develop an understanding of the client’s goals, operating environment, current use of Lyric capabilities, and measures of success.
Coordinate Product, Clinical, Analytics, operational, and other experts in assessing client needs, raising concerns, and developing recommendations.
Identify where existing capabilities may be underused and facilitate discussions about how the client could realize more value from them.
Track progress against agreed client outcomes and bring together the appropriate experts to address gaps between expected and actual results.
Connect insights from implementation and ongoing operations to future client planning and priorities.

Intake, Prioritization, and Cross-Functional Coordination

Maintain an organized view of client requests, enhancements, operational initiatives, and other work requiring cross-functional support.
Coordinate assessment of requirements, impacts, assumptions, dependencies, and recommended next steps with the responsible teams.
Facilitate alignment on priorities and sequencing; bring unresolved tradeoffs to the appropriate decision-makers.
Track approved work through the program plan so that owners, commitments, and status remain clear.

Release Readiness and Implementation Coordination

Coordinate cross-functional readiness for releases, implementations, migrations, and other significant client events.
Maintain visibility into readiness milestones, required actions, testing status, operational preparation, client communications, and dependencies.
Follow up with responsible owners on outstanding readiness items and escalate concerns that could affect a client commitment or planned event.
Facilitate communication among business, operational, delivery, and technical teams before and during implementation.
Track post-implementation issues, adoption, outcomes, and lessons learned.
The Principal coordinates readiness and maintains an integrated view of progress; the responsible teams retain ownership of technical development, testing execution, and deployment.

Risk, Issue, Dependency, and Change Management

Maintain program-level risks, issues, assumptions, and dependencies, including owners, mitigation actions, target dates, and escalation status.
Proactively identify threats to milestones, client commitments, operational performance, or expected outcomes.
Follow up on mitigation and resolution actions and escalate items that require leadership attention or cross-functional decisions.
Coordinate the planning and communication needed to prepare client and internal stakeholders for significant changes.

Reporting and Operational Excellence

Develop and maintain program status reports, dashboards, governance metrics, milestone tracking, and executive materials.
Provide an accurate, current view of program health, delivery performance, decisions, risks, and client outcomes.
Collect and reconcile updates from workstream owners, identify gaps or conflicting information, and ensure reporting supports action.
Improve program processes, reporting, and cross-functional ways of working based on lessons learned.

REQUIRED QUALIFICATIONS

Minimum of seven (7) years of experience in program management, client success, professional services, PMO, consulting, or a related field.
Experience managing detailed plans and reporting for large, cross-functional, client-facing initiatives.
Experience working with executive stakeholders and client leadership teams.
Demonstrated ability to lead through influence and establish accountability without direct reporting authority.
Experience connecting implementation, ongoing operations, adoption

PREFERRED QUALIFICATIONS

Healthcare payer, payment integrity, or healthcare technology experience

***The US base salary range for this full-time position is:

$125,241.00 - $187,862.00

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. ***

Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success.

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