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Added 7 mins ago
BH
Child Care Assistant Teacher
Bright Horizons
Mercer, WA
- $19.6 to $24.45 USD / hour
CDA, Associate, or bachelor’s degree in early education or related field is preferred
Added 7 mins ago
Strategic Performance Manager - Plant Engineering
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Fire Protection Engineer
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Sr Progrm Mgr Spl Returns, Worldwide Returns and Recommerce - Reverse Logistics Services
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Data Engineer , AWS Infrastructure Supply Chain Intelligence
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AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all…
Added 7 mins ago
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- $97,800 to $209,500 USD / year
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Added 7 mins ago
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Child Care Assistant Teacher
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- $21.5 to $26.55 USD / hour
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Added 7 mins ago
CF
Director of Operations
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- $108,000 to $115,000 USD / year
…including budget oversight, serves as the internal technology lead, working with our IT vendor and in close partnership with executive leadership, and provides administrative support to the…
Added 23 mins ago
Safety & Training Specialist
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…safety/consensus standards. SHE compliance is assessed using program procedures that are developed and verified through audits and workplace evaluations. The Safety and Training Specialist…
Added 27 mins ago
Registered Nurse (Nephrology)
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Added 28 mins ago
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Added 28 mins ago
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- $68.02 USD / hour
Lead delivery from requirements through development, testing, deployment, and post-launch support.
Added 28 mins ago
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Consulting Program Manager - Healthcare
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- $97,800 to $209,500 USD / year
…advance Oracle Health’s strategic priorities. As a Consulting Program Manager, you will lead the planning, coordination, and delivery of projects across Oracle Health’s internal development…
Added 28 mins ago
SH
Public Resource Specialist - Sel Pay Rev Cycle Ops - Sharp Memorial Hospital - Day Shift - Full Time
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Database and record managementUtilizes databases managed by the Department of Health & Human Services and/or Department of HealthCare Services.Completes required documentation in…
Added 28 mins ago
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Added 30 mins ago
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- $200,000 to $220,000 USD / year
Supported by the Director of Marketing, oversee marketing campaigns that promote program growth, public awareness, advocacy, and fundraising initiatives.
Added 30 mins ago
Senior Director of Preservation - 3960025
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NY · New York, NY
The Senior Director of Preservation will design and lead a scalable investment platform that integrates disciplined real estate execution with a mission-driven, faith-based, and…
Added 30 mins ago
Director of Program Development LUCHA - 2004328
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NY · New York, NY
Position Summary: Reporting to the Chief Operating Officer, the Director of Program Development works to support and move initiatives from concept to stable operations. This role will help…
Added 30 mins ago
Project Manager - 2000915
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Added 40 mins ago
OS
Senior Software Engineer
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Added 40 mins ago
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Added 40 mins ago
UO
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…emergency procedures. The Assistant Director will supervise a Program Manager, DPS Special Events and student employees and liaise closely with the University of Colorado Police…
Added 40 mins ago
UO
Part-Time Temporary Project Coordinator
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
- Part-time
…Coordinator! This position reports to the Director of Student Services in the Division of Continuing Education and supports the development and launch of a non-credit program designed to…
Added 40 mins ago
UO
Lead Teacher/ Infant Program Supervisor - Posted Internal Only
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
The Children's Center at CU Boulder welcomes applications for the Lead Teacher/Infant Program Supervisor position! This role provides childcare for children of families affiliated with the…

Closed listing

Lyric

Strategic Client Programs Specialist

Springfield, IL, United States

$125,241.00 - $187,862.00

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $125,241.00 - $187,862.00
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Remote - US

Full time

JR959

Lyric is the trusted leader in healthcare decision intelligence. Built on more than 35 years of proven results, Lyric combines responsible AI with clinical, payment, regulatory, and policy expertise to deliver transparent, auditable insights in milliseconds across real-time claims workflows. Lyric augments human decision-making so health plans can make faster, more accurate payments while maintaining full control. Today, Lyric supports 200 million lives, with nine of the top 10 U.S. health plans relying on its platform to reduce waste, improve efficiency, and support accurate payments.

Applicants must already be legally authorized to work in the U.S. Visa sponsorship/sponsorship assumption and other immigration support are not available for this position.

The Strategic Client Programs Specialist serves as the central post-sales program leader for strategic clients, aligning client goals with cross-functional execution across Client Success, Product, Clinical, Analytics, Technology, Content, Operations, and Delivery teams. They drive program governance, coordination, risk management, and reporting to ensure commitments are met while bringing together the right experts to address client needs, optimize adoption, and maximize value realization. Decisions impacting scope, priorities, resources, timelines, or financial outcomes are escalated through the appropriate leadership and governance channels.

ESSENTIAL JOB RESPONSIBILITIES

Strategic Program Leadership and Planning

Develop and maintain an integrated program plan covering strategic initiatives, active implementations, operational priorities, milestones, deliverables, owners, and dependencies.
Translate agreed client objectives and priorities into coordinated work across the responsible teams.
Track progress against plans and commitments, follow up with owners, and identify where work needs attention or decisions.
Coordinate planning across workstreams, including sequencing, capacity constraints, and impacts on other client initiatives.
Maintain both the overall program view and the detailed information needed to support execution and escalation.

Governance and Client Engagement

Serve as a program-level counterpart to the assigned client, coordinating discussions that span multiple teams or initiatives.
Establish and manage the program cadence, including workstream updates, client governance meetings, steering committees, and leadership reviews.
Prepare agendas, materials, decision requests, and follow-up actions for governance discussions.
Bring together the appropriate client and Lyric stakeholders to resolve priorities, risks, and cross-functional issues.
Frame options and implications for decisions affecting scope, priorities, timing, resources, or economics, and escalate them through the agreed governance structure.
Ensure decisions and client commitments are documented, communicated, and reflected in program plans.

Consultative Client Planning and Value Realization

Develop an understanding of the client’s goals, operating environment, current use of Lyric capabilities, and measures of success.
Coordinate Product, Clinical, Analytics, operational, and other experts in assessing client needs, raising concerns, and developing recommendations.
Identify where existing capabilities may be underused and facilitate discussions about how the client could realize more value from them.
Track progress against agreed client outcomes and bring together the appropriate experts to address gaps between expected and actual results.
Connect insights from implementation and ongoing operations to future client planning and priorities.

Intake, Prioritization, and Cross-Functional Coordination

Maintain an organized view of client requests, enhancements, operational initiatives, and other work requiring cross-functional support.
Coordinate assessment of requirements, impacts, assumptions, dependencies, and recommended next steps with the responsible teams.
Facilitate alignment on priorities and sequencing; bring unresolved tradeoffs to the appropriate decision-makers.
Track approved work through the program plan so that owners, commitments, and status remain clear.

Release Readiness and Implementation Coordination

Coordinate cross-functional readiness for releases, implementations, migrations, and other significant client events.
Maintain visibility into readiness milestones, required actions, testing status, operational preparation, client communications, and dependencies.
Follow up with responsible owners on outstanding readiness items and escalate concerns that could affect a client commitment or planned event.
Facilitate communication among business, operational, delivery, and technical teams before and during implementation.
Track post-implementation issues, adoption, outcomes, and lessons learned.
The Principal coordinates readiness and maintains an integrated view of progress; the responsible teams retain ownership of technical development, testing execution, and deployment.

Risk, Issue, Dependency, and Change Management

Maintain program-level risks, issues, assumptions, and dependencies, including owners, mitigation actions, target dates, and escalation status.
Proactively identify threats to milestones, client commitments, operational performance, or expected outcomes.
Follow up on mitigation and resolution actions and escalate items that require leadership attention or cross-functional decisions.
Coordinate the planning and communication needed to prepare client and internal stakeholders for significant changes.

Reporting and Operational Excellence

Develop and maintain program status reports, dashboards, governance metrics, milestone tracking, and executive materials.
Provide an accurate, current view of program health, delivery performance, decisions, risks, and client outcomes.
Collect and reconcile updates from workstream owners, identify gaps or conflicting information, and ensure reporting supports action.
Improve program processes, reporting, and cross-functional ways of working based on lessons learned.

REQUIRED QUALIFICATIONS

Minimum of seven (7) years of experience in program management, client success, professional services, PMO, consulting, or a related field.
Experience managing detailed plans and reporting for large, cross-functional, client-facing initiatives.
Experience working with executive stakeholders and client leadership teams.
Demonstrated ability to lead through influence and establish accountability without direct reporting authority.
Experience connecting implementation, ongoing operations, adoption

PREFERRED QUALIFICATIONS

Healthcare payer, payment integrity, or healthcare technology experience

***The US base salary range for this full-time position is:

$125,241.00 - $187,862.00

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. ***

Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success.

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Skills

Decision making
Leadership
Communication skills
Reporting
Program management

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