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Added 13 mins ago
7
Store Crew
7-Eleven
Port Jefferson Station, NY
- $16.5 to $22.11 USD / hour
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 13 mins ago
Head Universal Banker - Eastchester Branch
Citigroup
Eastchester, NY
Lead, coach, and support Universal Bankers and Tellers by modeling excellent service behaviors and mentoring on sales, service, and compliance routines.
Added 14 mins ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
West Seneca, NY
- $16 to $21.5 USD / hour
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 14 mins ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
West Seneca, NY
- $16 to $21.5 USD / hour
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 14 mins ago
Senior Director, Human Resources Business Partner LIRR Railroad
MTA
Jamaica, NY
…this position monitors effectiveness of existing programs, program usage, and market trends to support HR planning functions and maximize effectiveness of HR policies and programs. A major…
Added 14 mins ago
Director, Corporate Communications & Reputation
Danone North America PBC
WHITE PLAINS, NY
…channels.As Director, Corporate Communications & Reputation, you will lead corporate storytelling and reputation-building efforts that strengthen Danone's visibility, credibility, and…
Added 15 mins ago
C
Sr Engineering Ops Manager
CBRE
New York City, NY
- $155,000 to $160,000 USD / year
Lead Facilities Engineering & Critical Infrastructure, responsible for strategy, reliability, resilience, and operational performance of mission-critical infrastructure
Added 15 mins ago
M
Manager, New Car Engineering
MTA
Brooklyn, NY
- From $115,252 USD / year
…specification and contractual requirements. The manager will lead a staff of electrical or mechanical engineers to carry out these duties, supporting various stakeholders including the…
Added 15 mins ago
M
Manager, SMS Standards and Procedures
MTA
Brooklyn, NY
- From $115,252 USD / year
This position is responsible for the development of the Scheduled Maintenance System (SMS) program for all revenue fleets. The incumbent will manage a staff of engineers to establish…
Added 15 mins ago
M
Manager, Carborne System Data Maintenance
MTA
Brooklyn, NY
- From $115,252 USD / year
…and the Central Electronics Shop (CES). The Manager will also lead a team of engineers specializing in network troubleshooting and corrective action. The Manager will work collaboratively…
Added 15 mins ago
M
Manager, Carborne System Data Development
MTA
Brooklyn, NY
- From $115,252 USD / year
Lead integration of updated 5G train radios across revenue and non ‑ revenue fleets, supplying technical data, validating system compatibility (including EMI/EMC), and ensuring no…
Added 15 mins ago
Material Handler
Huntington Ingalls Industries
Syracuse, NY
Ability to communicate effectively with Program Managers, Production Managers, Production Lead and co-workers is important.
Added 15 mins ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Buffalo, NY
- $16 to $21.5 USD / hour
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 15 mins ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Buffalo, NY
- $16 to $21.5 USD / hour
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 15 mins ago
Customer Experience Manager- EdTech
Accenture
New York City, NY · Albany, NY
…instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each…
Added 15 mins ago
7
Store Crew
7-Eleven
Rochester, NY
- $16 to $21.44 USD / hour
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 15 mins ago
T
Digital Marketing Specialist
TEKsystems
Rochester, NY
- $30 to $40 USD / hour
…optimize website experiences that improve customer engagement, lead generation, and conversion performance. The ideal candidate is highly organized, detail-oriented, and comfortable working…
Added 16 mins ago
2027 Intern – Motion Designer
IBM
New York, NY
…educational, networking, and social activities. At the end of program, you'll have the opportunity to showcase your final outcomes to a large audience of leaders, practitioners, and peers…
Added 16 mins ago
M
Manager, Facilities Analysis & Support
MTA
New York, NY
- From $101,379 USD / year
All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.
Added 16 mins ago
Sr Risk Manager, Amazon Business Payments & Lending
Amazon
New York, NY
…thought leader who builds and scales a best-in-class credit program from the ground up. You'll work backwards from customer needs while balancing business objectives, defining product…
Added 16 mins ago
Creative Director, Brand Innovation Lab, US
Amazon
New York, NY
…brands including Alexa, Twitch, IMDb, Prime Video). You'll lead projects and own client relationships, focusing on creating work that benefits the end customer and pushes the creative…
Added 16 mins ago
T
Senior Data Engineer - AWS
TEKsystems
New York, NY
- $109,700 to $164,500 USD / year
…and analytics solutions, close team collaboration with team lead/ architects, AI Engineers, Data Scientists, and Business Stakeholders to deliver impactful, data-driven…
Added 16 mins ago
AE
Senior Manager - Agentic Commerce Partner Integrations
American Express
New York, NY
- $123,000 to $215,250 USD / year
We are seeking a Senior Product Manager to lead partner integrations for Agentic Commerce at American Express. Working closely with AI platforms, payment service providers, wallet…
Added 16 mins ago
Brand Manager, Premium Fashion Concierge
Amazon
New York, NY
…managing strategic corporate priority selling partners, and will lead initiatives that drive measurable impact and growth across the broader Premium Fashion…
Added 16 mins ago
Executive Director, AP World Languages and Arts Department Head, Curriculum & Assessment
The College Board
NEW YORK, NY
…staff) collaborates with colleagues across all aspects of the AP Program to develop, manage, and deliver AP's 43 courses in a wide variety of subject areas. AP is a rigorous academic…

Closed listing

Lyric

Strategic Client Programs Specialist

Boise, ID, United States

$125,241.00 - $187,862.00

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $125,241.00 - $187,862.00
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Remote - US

Full time

JR959

Lyric is the trusted leader in healthcare decision intelligence. Built on more than 35 years of proven results, Lyric combines responsible AI with clinical, payment, regulatory, and policy expertise to deliver transparent, auditable insights in milliseconds across real-time claims workflows. Lyric augments human decision-making so health plans can make faster, more accurate payments while maintaining full control. Today, Lyric supports 200 million lives, with nine of the top 10 U.S. health plans relying on its platform to reduce waste, improve efficiency, and support accurate payments.

Applicants must already be legally authorized to work in the U.S. Visa sponsorship/sponsorship assumption and other immigration support are not available for this position.

The Strategic Client Programs Specialist serves as the central post-sales program leader for strategic clients, aligning client goals with cross-functional execution across Client Success, Product, Clinical, Analytics, Technology, Content, Operations, and Delivery teams. They drive program governance, coordination, risk management, and reporting to ensure commitments are met while bringing together the right experts to address client needs, optimize adoption, and maximize value realization. Decisions impacting scope, priorities, resources, timelines, or financial outcomes are escalated through the appropriate leadership and governance channels.

ESSENTIAL JOB RESPONSIBILITIES

Strategic Program Leadership and Planning

Develop and maintain an integrated program plan covering strategic initiatives, active implementations, operational priorities, milestones, deliverables, owners, and dependencies.
Translate agreed client objectives and priorities into coordinated work across the responsible teams.
Track progress against plans and commitments, follow up with owners, and identify where work needs attention or decisions.
Coordinate planning across workstreams, including sequencing, capacity constraints, and impacts on other client initiatives.
Maintain both the overall program view and the detailed information needed to support execution and escalation.

Governance and Client Engagement

Serve as a program-level counterpart to the assigned client, coordinating discussions that span multiple teams or initiatives.
Establish and manage the program cadence, including workstream updates, client governance meetings, steering committees, and leadership reviews.
Prepare agendas, materials, decision requests, and follow-up actions for governance discussions.
Bring together the appropriate client and Lyric stakeholders to resolve priorities, risks, and cross-functional issues.
Frame options and implications for decisions affecting scope, priorities, timing, resources, or economics, and escalate them through the agreed governance structure.
Ensure decisions and client commitments are documented, communicated, and reflected in program plans.

Consultative Client Planning and Value Realization

Develop an understanding of the client’s goals, operating environment, current use of Lyric capabilities, and measures of success.
Coordinate Product, Clinical, Analytics, operational, and other experts in assessing client needs, raising concerns, and developing recommendations.
Identify where existing capabilities may be underused and facilitate discussions about how the client could realize more value from them.
Track progress against agreed client outcomes and bring together the appropriate experts to address gaps between expected and actual results.
Connect insights from implementation and ongoing operations to future client planning and priorities.

Intake, Prioritization, and Cross-Functional Coordination

Maintain an organized view of client requests, enhancements, operational initiatives, and other work requiring cross-functional support.
Coordinate assessment of requirements, impacts, assumptions, dependencies, and recommended next steps with the responsible teams.
Facilitate alignment on priorities and sequencing; bring unresolved tradeoffs to the appropriate decision-makers.
Track approved work through the program plan so that owners, commitments, and status remain clear.

Release Readiness and Implementation Coordination

Coordinate cross-functional readiness for releases, implementations, migrations, and other significant client events.
Maintain visibility into readiness milestones, required actions, testing status, operational preparation, client communications, and dependencies.
Follow up with responsible owners on outstanding readiness items and escalate concerns that could affect a client commitment or planned event.
Facilitate communication among business, operational, delivery, and technical teams before and during implementation.
Track post-implementation issues, adoption, outcomes, and lessons learned.
The Principal coordinates readiness and maintains an integrated view of progress; the responsible teams retain ownership of technical development, testing execution, and deployment.

Risk, Issue, Dependency, and Change Management

Maintain program-level risks, issues, assumptions, and dependencies, including owners, mitigation actions, target dates, and escalation status.
Proactively identify threats to milestones, client commitments, operational performance, or expected outcomes.
Follow up on mitigation and resolution actions and escalate items that require leadership attention or cross-functional decisions.
Coordinate the planning and communication needed to prepare client and internal stakeholders for significant changes.

Reporting and Operational Excellence

Develop and maintain program status reports, dashboards, governance metrics, milestone tracking, and executive materials.
Provide an accurate, current view of program health, delivery performance, decisions, risks, and client outcomes.
Collect and reconcile updates from workstream owners, identify gaps or conflicting information, and ensure reporting supports action.
Improve program processes, reporting, and cross-functional ways of working based on lessons learned.

REQUIRED QUALIFICATIONS

Minimum of seven (7) years of experience in program management, client success, professional services, PMO, consulting, or a related field.
Experience managing detailed plans and reporting for large, cross-functional, client-facing initiatives.
Experience working with executive stakeholders and client leadership teams.
Demonstrated ability to lead through influence and establish accountability without direct reporting authority.
Experience connecting implementation, ongoing operations, adoption

PREFERRED QUALIFICATIONS

Healthcare payer, payment integrity, or healthcare technology experience

***The US base salary range for this full-time position is:

$125,241.00 - $187,862.00

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. ***

Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success.

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