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Added 1 min ago
RN Residency and Fellowship Senior Clinical Development Nurse I Must Live in Washington
Kaiser Permanente
Renton, WA
Provides educational opportunities to nurses and leaders for their professional development by working closely with key stakeholders to identify opportunities for improvement and gaps in…
Added 6 mins ago
Boutique Director, Sandro/Maje, Meatpacking District
SMCP NORTH AMERICA (US, CANADA)
NY
…standards of customer service, and ensure the smooth running of all operations. You’ll be at the heart of the customer experience, ensuring that each store is aligned with the brand’s core…
Added 12 mins ago
174 Residential Manager
Monarch - Company
Charlotte, NC
Ensure that staffing schedules and daily operations meet the needs of the people being supported. Arrange for supervision of program when away from the program.
Added 12 mins ago
Residential Manager
Monarch - Company
Tryon, NC
Ensure that staffing schedules and daily operations meet the needs of the people being supported. Arrange for supervision of program when away from the program.
Added 17 mins ago
B
Retail Stocking Team Supervisor - Full-Time
Burlington
Indian Land, SC
- $15.5 to $17.5 USD / hour
- Full-time
As a Retail Stocking Team Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management while being the main leader and director of the Back of…
Added 17 mins ago
Senior Manager, Performance and Quality
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Remote, United States
Partner with account, executive, Finance, Legal, Clinical, and Operations leadership to define key messages and value propositions, and confirm that pricing, performance guarantee, and…
Added 17 mins ago
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Sanitation Manager
Walmart
WELLFORD, SC
- $65,500 to $98,000 USD / year
…adaptability and promotes continuous learning Provides supervision and development opportunities for associates by hiring and training mentoring and assigning duties Provides recognition…
Added 17 mins ago
Branch Operations Associate Manager Surfwood Plaza
Wells Fargo
NORTH MYRTLE BEACH, SC
Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the Consumer Banking and Lending division. Learn more about the career areas and…
Added 17 mins ago
EC
Infrastructure Specialist
Eaton Corporation
Greenwood, SC
- $84,000 to $123,000 USD / year
The expected annual salary range for this role is $84000 - $123000 a year. This position is also eligible for a variable incentive program.
Added 17 mins ago
Pharmacy Manager - Charleston
Option Care Health
Mount Pleasant, SC
…and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients,…
Added 17 mins ago
Antitrust Counsel – Americas
Continental Tire the Americas, LLC
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…around 53,000 people worldwide and has 19 production and 16 development…
Added 17 mins ago
Compliance & Privacy Officer – US & Canada
Continental Tire the Americas, LLC
Fort Mill, SC
…more than 56,000 people worldwide and has 19 production and 16 development…
Added 17 mins ago
SR
SWPF Lead Laboratory Technician
Savannah River Mission Completion
Aiken, SC
- $69,120 to $124,368 USD / year
…support and analytical oversight of sample analysis, method development and troubleshooting. Contributes to general improvement initiatives such as procedure/method development, technician…
Added 17 mins ago
Sr. Project Leader – New Product Development (NPD)
Techtronic Industries North America, Inc.
Anderson, SC
The Senior Project Leader is accountable for the successful delivery of high-complexity, high-priority new product development (NPD) programs for outdoor power equipment (OPE). This role…
Added 17 mins ago
Smart Infrastructure Electrical Products Operations Leadership Development Program Internship
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We are looking for undergraduate students to join our 12-week Operations Leadership Development Program summer internship (May 17 – August 6) with our Smart Infrastructure Electrical…
Added 17 mins ago
DIR, DINING SERVICES SR - CHARLESTON, SC
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The Sr. Director of Dining Services is responsible for overseeing the day to day Foodservice operations. You will manage and lead a team of employees, and also be responsible for managing…
Added 17 mins ago
Marketing Technology Product Owner - Salesforce Loyalty & Offer Management
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…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 17 mins ago
Project Manager - Contract Performance Management EDR
GE Vernova
Greenville, SC
Coordinate project activities across engineering, construction, procurement, operations, environmental, permitting, finance, and commercial teams.
Added 17 mins ago
B
Retail Stocking Team Supervisor - Full-Time
Burlington
Greenville, SC
- $15 to $17 USD / hour
- Full-time
As a Retail Stocking Team Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management while being the main leader and director of the Back of…
Added 17 mins ago
Area Project Controls Lead, Mega Campus
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We are seeking a candidate for a key project leadership role leading project controls operations for an AI enabling infrastructure campus, Mega Campus (1 GW+), of unprecedented scale and of…
Added 17 mins ago
MidMarket Account Executive - Common Room
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Partner cross-functionally with Sales Development, Solutions, Marketing, and Customer Success to deliver a seamless buying and onboarding experience.
Added 17 mins ago
Channel Development Lead
Humana
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The Channel Development Lead is responsible for driving sales program effectiveness through strategic planning, operational excellence, and data-driven decision-making. This role develops…
Added 17 mins ago
Regulatory Readiness Program Manager
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7+ years of experience in strategy, management consulting, business operations, program management, regulatory operations, or other operational discipline
Added 17 mins ago
Strategic Client Programs Specialist
Lyric
Columbia, SC
The Strategic Client Programs Specialist serves as the central post-sales program leader for strategic clients, aligning client goals with cross-functional execution across Client Success,…
Added 17 mins ago
Medical Director - Utilization Management/Care Management, Select Health
Intermountain Health
Columbia, SC
Strategic Leadership: Develop and implement UM and CM strategies using data analytics, technology, and cost-benefit analysis tooptimizecovered services and care management efforts.

Closed listing

Lyric

Strategic Client Programs Specialist

Juneau, AK, United States

$125,241.00 - $187,862.00

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $125,241.00 - $187,862.00
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Remote - US

Full time

JR959

Lyric is the trusted leader in healthcare decision intelligence. Built on more than 35 years of proven results, Lyric combines responsible AI with clinical, payment, regulatory, and policy expertise to deliver transparent, auditable insights in milliseconds across real-time claims workflows. Lyric augments human decision-making so health plans can make faster, more accurate payments while maintaining full control. Today, Lyric supports 200 million lives, with nine of the top 10 U.S. health plans relying on its platform to reduce waste, improve efficiency, and support accurate payments.

Applicants must already be legally authorized to work in the U.S. Visa sponsorship/sponsorship assumption and other immigration support are not available for this position.

The Strategic Client Programs Specialist serves as the central post-sales program leader for strategic clients, aligning client goals with cross-functional execution across Client Success, Product, Clinical, Analytics, Technology, Content, Operations, and Delivery teams. They drive program governance, coordination, risk management, and reporting to ensure commitments are met while bringing together the right experts to address client needs, optimize adoption, and maximize value realization. Decisions impacting scope, priorities, resources, timelines, or financial outcomes are escalated through the appropriate leadership and governance channels.

ESSENTIAL JOB RESPONSIBILITIES

Strategic Program Leadership and Planning

Develop and maintain an integrated program plan covering strategic initiatives, active implementations, operational priorities, milestones, deliverables, owners, and dependencies.
Translate agreed client objectives and priorities into coordinated work across the responsible teams.
Track progress against plans and commitments, follow up with owners, and identify where work needs attention or decisions.
Coordinate planning across workstreams, including sequencing, capacity constraints, and impacts on other client initiatives.
Maintain both the overall program view and the detailed information needed to support execution and escalation.

Governance and Client Engagement

Serve as a program-level counterpart to the assigned client, coordinating discussions that span multiple teams or initiatives.
Establish and manage the program cadence, including workstream updates, client governance meetings, steering committees, and leadership reviews.
Prepare agendas, materials, decision requests, and follow-up actions for governance discussions.
Bring together the appropriate client and Lyric stakeholders to resolve priorities, risks, and cross-functional issues.
Frame options and implications for decisions affecting scope, priorities, timing, resources, or economics, and escalate them through the agreed governance structure.
Ensure decisions and client commitments are documented, communicated, and reflected in program plans.

Consultative Client Planning and Value Realization

Develop an understanding of the client’s goals, operating environment, current use of Lyric capabilities, and measures of success.
Coordinate Product, Clinical, Analytics, operational, and other experts in assessing client needs, raising concerns, and developing recommendations.
Identify where existing capabilities may be underused and facilitate discussions about how the client could realize more value from them.
Track progress against agreed client outcomes and bring together the appropriate experts to address gaps between expected and actual results.
Connect insights from implementation and ongoing operations to future client planning and priorities.

Intake, Prioritization, and Cross-Functional Coordination

Maintain an organized view of client requests, enhancements, operational initiatives, and other work requiring cross-functional support.
Coordinate assessment of requirements, impacts, assumptions, dependencies, and recommended next steps with the responsible teams.
Facilitate alignment on priorities and sequencing; bring unresolved tradeoffs to the appropriate decision-makers.
Track approved work through the program plan so that owners, commitments, and status remain clear.

Release Readiness and Implementation Coordination

Coordinate cross-functional readiness for releases, implementations, migrations, and other significant client events.
Maintain visibility into readiness milestones, required actions, testing status, operational preparation, client communications, and dependencies.
Follow up with responsible owners on outstanding readiness items and escalate concerns that could affect a client commitment or planned event.
Facilitate communication among business, operational, delivery, and technical teams before and during implementation.
Track post-implementation issues, adoption, outcomes, and lessons learned.
The Principal coordinates readiness and maintains an integrated view of progress; the responsible teams retain ownership of technical development, testing execution, and deployment.

Risk, Issue, Dependency, and Change Management

Maintain program-level risks, issues, assumptions, and dependencies, including owners, mitigation actions, target dates, and escalation status.
Proactively identify threats to milestones, client commitments, operational performance, or expected outcomes.
Follow up on mitigation and resolution actions and escalate items that require leadership attention or cross-functional decisions.
Coordinate the planning and communication needed to prepare client and internal stakeholders for significant changes.

Reporting and Operational Excellence

Develop and maintain program status reports, dashboards, governance metrics, milestone tracking, and executive materials.
Provide an accurate, current view of program health, delivery performance, decisions, risks, and client outcomes.
Collect and reconcile updates from workstream owners, identify gaps or conflicting information, and ensure reporting supports action.
Improve program processes, reporting, and cross-functional ways of working based on lessons learned.

REQUIRED QUALIFICATIONS

Minimum of seven (7) years of experience in program management, client success, professional services, PMO, consulting, or a related field.
Experience managing detailed plans and reporting for large, cross-functional, client-facing initiatives.
Experience working with executive stakeholders and client leadership teams.
Demonstrated ability to lead through influence and establish accountability without direct reporting authority.
Experience connecting implementation, ongoing operations, adoption

PREFERRED QUALIFICATIONS

Healthcare payer, payment integrity, or healthcare technology experience

***The US base salary range for this full-time position is:

$125,241.00 - $187,862.00

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. ***

Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success.

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