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Added 2 mins ago
T
Engagement Manager - IT/Data (Pharma/Life Sciences Industry REQUIRED)
TEKsystems
Parsippany, NJ
- $37 to $40.86 USD / hour
…Cross-Functional Leadership· Partner with Product, Project Management, Operations, Commercial, ClientServices, Development, and Business teams.· Coordinate activities across multiple…
Added 6 mins ago
Senior Information Security Analyst
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Lead Director - Network and Data Center Engineering
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Establish best practices for configuration, deployment, and operations
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Area Project Controls Lead, Mega Campus
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SLED Account Executive (North Central)
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Staff Full-stack Engineer - Shopping (Remote-eligible)
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Bachelor's Degree or higher in Computer Science or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering)
Added 9 mins ago
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Oracle Health Senior Support Services Owner
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- $70,400 to $166,100 USD / year
…seamless experiences for users and help drive excellence in daily…
Added 9 mins ago
Senior Manager, Security Operations Center
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Rubrik is hiring a Senior Manager to lead our Security Operations Center, including our FedRAMP-authorized environment. Incident response sits at the core of what the SOC does, alongside…
Added 9 mins ago
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Oracle Health Federal Senior Financial Analyst
Oracle
Helena, MT
- $83,000 to $166,100 USD / year
…partner closely with stakeholders across consulting delivery, operations, and corporate teams to improve workflows, enhance visibility into project performance, and ensure alignment across…
Added 9 mins ago
AT
Senior Business Systems Analyst
Akamai Technologies, Inc.
Helena, MT
- $88,900 to $160,100 USD / year
…processes. By leveraging expertise in business processes/system operations, you will co-create and deliver innovative/impactful solutions to the organization's complex systems challenges,…
Added 9 mins ago
Analytics Developer 1
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Added 9 mins ago
Integrations Program Manager
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…integration programs that connect Meta's products, platforms, and operations at scale. In this role, you will define the strategic framework for how Meta's systems, APIs, and third-party…
Added 9 mins ago
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AI-Augmented Data Analyst
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- $115,000 to $135,000 USD / year
Knowledge of underwriting, claims, policy administration, pricing, actuarial analysis, or insurance operations.
Added 9 mins ago
Regulatory Readiness Program Manager
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Helena, MT
7+ years of experience in strategy, management consulting, business operations, program management, regulatory operations, or other operational discipline
Added 9 mins ago
Buyer I or II
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Added 9 mins ago
Medical Director - Utilization Management/Care Management, Select Health
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Added 9 mins ago
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…information technology to significantly improve the structure and operations functions within their functional areas. The Business Applications Director is responsible for leading the…
Added 9 mins ago
Product Manager - Technical
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Helena, MT
…technology-driven products and solutions that support our health plan operations. Collaborates with cross-functional teams, including software developers, engineers, data analysts, and…
Added 9 mins ago
Clinical Informatics Analyst
Intermountain Health
Helena, MT
Added 9 mins ago
Strategic Client Programs Specialist
Lyric
Helena, MT
…Success, Product, Clinical, Analytics, Technology, Content, Operations, and Delivery teams. They drive program governance, coordination, risk management, and reporting to ensure commitments…
Added 9 mins ago
Clinical Pharmacist Investigational Drug Services
Intermountain Health
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…pharmacy, along with a strong understanding of clinical trial operations, regulatory compliance, and medication…
Added 14 mins ago
J
Sr. AR Specialist
Jobgether
Remote, United States
- $22.87 to $34.28 USD / hour
Working closely with customer accounts payable teams, Sales, and Operations, you will deliver tailored billing support and build strong commercial relationships.

Closed listing

Lyric

Strategic Client Programs Specialist

Lincoln, NE, United States

$125,241.00 - $187,862.00

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $125,241.00 - $187,862.00
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Remote - US

Full time

JR959

Lyric is the trusted leader in healthcare decision intelligence. Built on more than 35 years of proven results, Lyric combines responsible AI with clinical, payment, regulatory, and policy expertise to deliver transparent, auditable insights in milliseconds across real-time claims workflows. Lyric augments human decision-making so health plans can make faster, more accurate payments while maintaining full control. Today, Lyric supports 200 million lives, with nine of the top 10 U.S. health plans relying on its platform to reduce waste, improve efficiency, and support accurate payments.

Applicants must already be legally authorized to work in the U.S. Visa sponsorship/sponsorship assumption and other immigration support are not available for this position.

The Strategic Client Programs Specialist serves as the central post-sales program leader for strategic clients, aligning client goals with cross-functional execution across Client Success, Product, Clinical, Analytics, Technology, Content, Operations, and Delivery teams. They drive program governance, coordination, risk management, and reporting to ensure commitments are met while bringing together the right experts to address client needs, optimize adoption, and maximize value realization. Decisions impacting scope, priorities, resources, timelines, or financial outcomes are escalated through the appropriate leadership and governance channels.

ESSENTIAL JOB RESPONSIBILITIES

Strategic Program Leadership and Planning

Develop and maintain an integrated program plan covering strategic initiatives, active implementations, operational priorities, milestones, deliverables, owners, and dependencies.
Translate agreed client objectives and priorities into coordinated work across the responsible teams.
Track progress against plans and commitments, follow up with owners, and identify where work needs attention or decisions.
Coordinate planning across workstreams, including sequencing, capacity constraints, and impacts on other client initiatives.
Maintain both the overall program view and the detailed information needed to support execution and escalation.

Governance and Client Engagement

Serve as a program-level counterpart to the assigned client, coordinating discussions that span multiple teams or initiatives.
Establish and manage the program cadence, including workstream updates, client governance meetings, steering committees, and leadership reviews.
Prepare agendas, materials, decision requests, and follow-up actions for governance discussions.
Bring together the appropriate client and Lyric stakeholders to resolve priorities, risks, and cross-functional issues.
Frame options and implications for decisions affecting scope, priorities, timing, resources, or economics, and escalate them through the agreed governance structure.
Ensure decisions and client commitments are documented, communicated, and reflected in program plans.

Consultative Client Planning and Value Realization

Develop an understanding of the client’s goals, operating environment, current use of Lyric capabilities, and measures of success.
Coordinate Product, Clinical, Analytics, operational, and other experts in assessing client needs, raising concerns, and developing recommendations.
Identify where existing capabilities may be underused and facilitate discussions about how the client could realize more value from them.
Track progress against agreed client outcomes and bring together the appropriate experts to address gaps between expected and actual results.
Connect insights from implementation and ongoing operations to future client planning and priorities.

Intake, Prioritization, and Cross-Functional Coordination

Maintain an organized view of client requests, enhancements, operational initiatives, and other work requiring cross-functional support.
Coordinate assessment of requirements, impacts, assumptions, dependencies, and recommended next steps with the responsible teams.
Facilitate alignment on priorities and sequencing; bring unresolved tradeoffs to the appropriate decision-makers.
Track approved work through the program plan so that owners, commitments, and status remain clear.

Release Readiness and Implementation Coordination

Coordinate cross-functional readiness for releases, implementations, migrations, and other significant client events.
Maintain visibility into readiness milestones, required actions, testing status, operational preparation, client communications, and dependencies.
Follow up with responsible owners on outstanding readiness items and escalate concerns that could affect a client commitment or planned event.
Facilitate communication among business, operational, delivery, and technical teams before and during implementation.
Track post-implementation issues, adoption, outcomes, and lessons learned.
The Principal coordinates readiness and maintains an integrated view of progress; the responsible teams retain ownership of technical development, testing execution, and deployment.

Risk, Issue, Dependency, and Change Management

Maintain program-level risks, issues, assumptions, and dependencies, including owners, mitigation actions, target dates, and escalation status.
Proactively identify threats to milestones, client commitments, operational performance, or expected outcomes.
Follow up on mitigation and resolution actions and escalate items that require leadership attention or cross-functional decisions.
Coordinate the planning and communication needed to prepare client and internal stakeholders for significant changes.

Reporting and Operational Excellence

Develop and maintain program status reports, dashboards, governance metrics, milestone tracking, and executive materials.
Provide an accurate, current view of program health, delivery performance, decisions, risks, and client outcomes.
Collect and reconcile updates from workstream owners, identify gaps or conflicting information, and ensure reporting supports action.
Improve program processes, reporting, and cross-functional ways of working based on lessons learned.

REQUIRED QUALIFICATIONS

Minimum of seven (7) years of experience in program management, client success, professional services, PMO, consulting, or a related field.
Experience managing detailed plans and reporting for large, cross-functional, client-facing initiatives.
Experience working with executive stakeholders and client leadership teams.
Demonstrated ability to lead through influence and establish accountability without direct reporting authority.
Experience connecting implementation, ongoing operations, adoption

PREFERRED QUALIFICATIONS

Healthcare payer, payment integrity, or healthcare technology experience

***The US base salary range for this full-time position is:

$125,241.00 - $187,862.00

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. ***

Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success.

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Skills

Decision making
Leadership
Communication skills
Reporting
Program management

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