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Added 4 mins ago
T
Engagement Manager - IT/Data (Pharma/Life Sciences Industry REQUIRED)
TEKsystems
Parsippany, NJ
- $37 to $40.86 USD / hour
…services, or data solutions. Key ResponsibilitiesClient Transition Leadership· Lead client transition and implementation activities from planning through completion.· Develop and execute…
Added 5 mins ago
Events Project Manager - Clinician Recruitment (Remote)
Advocate Health, Inc.
Remote, United States
Lead all day-of-event activities, including vendor management, catering coordination, guest registration, program execution, and event troubleshooting.
Added 5 mins ago
O
Unit Operations Supervisor - City
OKC
OKLAHOMA CITY, OK · Oklahoma City, OK
- $35.81 to $54.8 USD / hour
The Department of Airports manages and operates OKC Will Rogers International Airport. The Unit Operations Supervisor oversees and coordinates the daily operations of the airport…
Added 6 mins ago
Primary Care Nurse Practitioner/Physician’s Assistant
Cornerstone Clinical Management
Sparta, NC
…practice at the top of their license, supported by strong clinical leadership and efficient operations. Whether you’re a Primary Care Provider, Specialty Clinician, Medical Director, or…
Added 7 mins ago
Performance Improvement Coordinator
UHS
RENO, NV
The Performance Improvement Coordinator will coordinate field operations, assist with the execution and deployment of program initiatives, support the operations of the Prominence Health…
Added 7 mins ago
DIRECTOR of Intake and Assessment
UHS
COLORADO SPRINGS, CO
…accountable for managing the Assessment and Referral department and operations. Must possess a working knowledge of psychiatric diagnoses, addiction and recovery, treatment planning, and…
Added 7 mins ago
U
Part-time RN
UHS
FORT WALTON BEACH, FL
- Part-time
Gulf Coast Treatment Center is an intensive inpatient psychiatric program for adolescent females, ages 12-18 old. Since 1996, we have been dedicated to providing quality mental health…
Added 7 mins ago
Delivery District Leader
PepsiCo
Ayer, MA
Work proactively with sales representatives and warehouse operations to understand the needs of the customers and sales force.
Added 7 mins ago
Senior Information Security Analyst
PepsiCo
Plano, TX
Provide technical leadership in API security, WAF, container security, and security automation, mentoring junior and mid-level analysts on best practices for Imperva operations, API…
Added 9 mins ago
Systems Engineer II
JPL/NASA
Pasadena, CA
The section provides leadership in information systems engineering, autonomous behaviors and fault protection, advanced flight software architectures, embedded systems, EDL systems, and…
Added 10 mins ago
RE
Project Engineer - Infrastructure Group
Royal Electric
Dallas, TX
- $64,800 to $90,000 USD / year
…of the project management team overseeing critical airfield operations, including taxiway and runway lighting, edge lights, associated systems, and…
Added 10 mins ago
TC
IT Operations Manager
THE COMMUNITY GROUP
Lawrence, MA
- $105,000 to $125,000 USD / year
…school-age children, a robust out-of-school time enrichment program, resources that facilitate access to early education and care for families, including a Child Care Resource and Referral…
Added 10 mins ago
Program Specialist 1 - Unit Assistant Fire Management Officer
State of Montana
Kalispell, MT
Added 10 mins ago
Program Coordinator - Tisch College
Tufts University
Medford, MA
The Program Coordinator reports to the TUPIT (Tufts University Prison Initiative of Tisch College) Interim Director and serves as a central member of the TUPIT team during a period of…
Added 11 mins ago
AM
Cook|Southgate 9|P1-2026566-13
American Multi Cinema INC
Missoula, MT
- $15.5 to $16 USD / hour
…to Make Movies Better. With every order, you show ownership, leadership, and attention to detail, ensuring food quality that matches our commitment to the guest experience. In this role,…
Added 11 mins ago
FLOATING RETAIL MANAGER - ORLANDO, FL
Compass Group, North America
Billings, MT
…market, you will help lead successful retail and cafeteria operations in partnership with account leadership. You will support daily operations, staff training, customer service, retail…
Added 11 mins ago
Lead Surgical Technologist - Cardiac, Vascular and Thoracic
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Added 11 mins ago
Lead Director - Network and Data Center Engineering
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…needs. Working closely with cloud, platform, and cybersecurity leadership, the role drives adoption of modern architectures, automation, and performance optimization practices to improve…
Added 11 mins ago
Area Project Controls Lead, Mega Campus
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Helena, MT
We are seeking a candidate for a key project leadership role leading project controls operations for an AI enabling infrastructure campus, Mega Campus (1 GW+), of unprecedented scale and of…
Added 11 mins ago
MidMarket Account Executive - Common Room
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Helena, MT
Share customer feedback and market insights with Product, Marketing, and Sales leadership to sharpen messaging and improve the platform.
Added 11 mins ago
Senior Analyst, Provider Compliance
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Helena, MT
…compliance. If you are a proactive problem solver with strong leadership skills and a passion for delivering sustainable, compliant solutions, we want to hear from…
Added 11 mins ago
Clinical Hybrid Dietitian
Compass Group, North America
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Wellness & Support – Employee Assistance Program, FSAs, and health programs
Added 11 mins ago
Regulatory Readiness Program Manager
Meta
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7+ years of experience in strategy, management consulting, business operations, program management, regulatory operations, or other operational discipline
Added 11 mins ago
Global TA Operations Program Lead
Ford Motor Company
Helena, MT
Global TA Operations Program Lead, you will help advance the Global Talent Acquisition function by leading strategic programs and portfolio priorities, strengthening operational alignment,…
Added 11 mins ago
Medical Director - Utilization Management/Care Management, Select Health
Intermountain Health
Helena, MT
Strategic Leadership: Develop and implement UM and CM strategies using data analytics, technology, and cost-benefit analysis tooptimizecovered services and care management efforts.

Closed listing

Lyric

Strategic Client Programs Specialist

Providence, RI, United States

$125,241.00 - $187,862.00

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $125,241.00 - $187,862.00
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Remote - US

Full time

JR959

Lyric is the trusted leader in healthcare decision intelligence. Built on more than 35 years of proven results, Lyric combines responsible AI with clinical, payment, regulatory, and policy expertise to deliver transparent, auditable insights in milliseconds across real-time claims workflows. Lyric augments human decision-making so health plans can make faster, more accurate payments while maintaining full control. Today, Lyric supports 200 million lives, with nine of the top 10 U.S. health plans relying on its platform to reduce waste, improve efficiency, and support accurate payments.

Applicants must already be legally authorized to work in the U.S. Visa sponsorship/sponsorship assumption and other immigration support are not available for this position.

The Strategic Client Programs Specialist serves as the central post-sales program leader for strategic clients, aligning client goals with cross-functional execution across Client Success, Product, Clinical, Analytics, Technology, Content, Operations, and Delivery teams. They drive program governance, coordination, risk management, and reporting to ensure commitments are met while bringing together the right experts to address client needs, optimize adoption, and maximize value realization. Decisions impacting scope, priorities, resources, timelines, or financial outcomes are escalated through the appropriate leadership and governance channels.

ESSENTIAL JOB RESPONSIBILITIES

Strategic Program Leadership and Planning

Develop and maintain an integrated program plan covering strategic initiatives, active implementations, operational priorities, milestones, deliverables, owners, and dependencies.
Translate agreed client objectives and priorities into coordinated work across the responsible teams.
Track progress against plans and commitments, follow up with owners, and identify where work needs attention or decisions.
Coordinate planning across workstreams, including sequencing, capacity constraints, and impacts on other client initiatives.
Maintain both the overall program view and the detailed information needed to support execution and escalation.

Governance and Client Engagement

Serve as a program-level counterpart to the assigned client, coordinating discussions that span multiple teams or initiatives.
Establish and manage the program cadence, including workstream updates, client governance meetings, steering committees, and leadership reviews.
Prepare agendas, materials, decision requests, and follow-up actions for governance discussions.
Bring together the appropriate client and Lyric stakeholders to resolve priorities, risks, and cross-functional issues.
Frame options and implications for decisions affecting scope, priorities, timing, resources, or economics, and escalate them through the agreed governance structure.
Ensure decisions and client commitments are documented, communicated, and reflected in program plans.

Consultative Client Planning and Value Realization

Develop an understanding of the client’s goals, operating environment, current use of Lyric capabilities, and measures of success.
Coordinate Product, Clinical, Analytics, operational, and other experts in assessing client needs, raising concerns, and developing recommendations.
Identify where existing capabilities may be underused and facilitate discussions about how the client could realize more value from them.
Track progress against agreed client outcomes and bring together the appropriate experts to address gaps between expected and actual results.
Connect insights from implementation and ongoing operations to future client planning and priorities.

Intake, Prioritization, and Cross-Functional Coordination

Maintain an organized view of client requests, enhancements, operational initiatives, and other work requiring cross-functional support.
Coordinate assessment of requirements, impacts, assumptions, dependencies, and recommended next steps with the responsible teams.
Facilitate alignment on priorities and sequencing; bring unresolved tradeoffs to the appropriate decision-makers.
Track approved work through the program plan so that owners, commitments, and status remain clear.

Release Readiness and Implementation Coordination

Coordinate cross-functional readiness for releases, implementations, migrations, and other significant client events.
Maintain visibility into readiness milestones, required actions, testing status, operational preparation, client communications, and dependencies.
Follow up with responsible owners on outstanding readiness items and escalate concerns that could affect a client commitment or planned event.
Facilitate communication among business, operational, delivery, and technical teams before and during implementation.
Track post-implementation issues, adoption, outcomes, and lessons learned.
The Principal coordinates readiness and maintains an integrated view of progress; the responsible teams retain ownership of technical development, testing execution, and deployment.

Risk, Issue, Dependency, and Change Management

Maintain program-level risks, issues, assumptions, and dependencies, including owners, mitigation actions, target dates, and escalation status.
Proactively identify threats to milestones, client commitments, operational performance, or expected outcomes.
Follow up on mitigation and resolution actions and escalate items that require leadership attention or cross-functional decisions.
Coordinate the planning and communication needed to prepare client and internal stakeholders for significant changes.

Reporting and Operational Excellence

Develop and maintain program status reports, dashboards, governance metrics, milestone tracking, and executive materials.
Provide an accurate, current view of program health, delivery performance, decisions, risks, and client outcomes.
Collect and reconcile updates from workstream owners, identify gaps or conflicting information, and ensure reporting supports action.
Improve program processes, reporting, and cross-functional ways of working based on lessons learned.

REQUIRED QUALIFICATIONS

Minimum of seven (7) years of experience in program management, client success, professional services, PMO, consulting, or a related field.
Experience managing detailed plans and reporting for large, cross-functional, client-facing initiatives.
Experience working with executive stakeholders and client leadership teams.
Demonstrated ability to lead through influence and establish accountability without direct reporting authority.
Experience connecting implementation, ongoing operations, adoption

PREFERRED QUALIFICATIONS

Healthcare payer, payment integrity, or healthcare technology experience

***The US base salary range for this full-time position is:

$125,241.00 - $187,862.00

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. ***

Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success.

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