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Content & Solutions Marketing Lead, Ads
OpenAI
San Francisco, CA
- $227,000 to $252,000 USD / year
- Measure and improve impact. Partner with Strategy & Operations to evaluate content engagement, seller usage, customer learning, and contribution to adoption and commercial outcomes.
Added 1 min ago
Corporate Finance Manager
Scopely
United States
…will have broad visibility into Scopely’s P&L and business operations. You will own Scopely’s corporate close and reporting cadence, a core part of the role while automation matures.…
Added 2 mins ago
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Senior Software Engineer
Microsoft
United States
- $119,800 to $261,000 USD / year
…by coordinating capacity, placement, scaling, and lifecycle operations across multiple scale sets and…
Added 2 mins ago
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Principal Data and Applied Scientist
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
Doctorate in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 3+ years data-science experience (e.g., managing…
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Software Engineer: Intern Opportunities for University Students - CoreAI - Redmond, WA
Microsoft
WA · Redmond, WA · Redmond
- $5,690 to $12,250 USD / month
…transformation, CoreAI is building a complete set of AI-powered developer tools, on top of a full-stack AI app and agent factory, with security and trust baked in from the start, that…
Added 2 mins ago
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Solution Engineer - Microsoft Innovation Hub
Microsoft
MA · Boston, MA · Boston
- $130,900 to $272,300 USD / year
As the primary security leader in our Hub, serve as a trusted advisor helping customers navigate Security Operations, Threat Intelligence, Incident Response, Penetration Testing, Zero…
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Cloud & AI Principal Solution Engineer
Microsoft
United States
- $130,900 to $272,300 USD / year
Microsoft is transforming the developer experience for cloud and AI applications across the development lifecycle. Through AI Foundry and its integration with Azure AI, we are advancing…
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Account Technology Strategist
Microsoft
DC · Washington, DC · Washington
- $130,900 to $272,300 USD / year
…industry context - including mission modernization, AI-enabled operations, data platforms, cybersecurity, citizen services, and secure cloud adoption - into actionable customer…
Added 2 mins ago
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Sr Business Strategy Analyst
Microsoft
WA · Redmond, WA · Redmond
- $106,400 to $222,600 USD / year
…AND 4+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field…
Added 2 mins ago
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Cloud Solution Architect - Cloud & AI Applications
Microsoft
United States
- $86,100 to $187,400 USD / year
…you’ll lead technical engagements across design, build, and operations, removing blockers and accelerating adoption of Azure AI, Azure Logic Apps, Azure DevOps, App Services, Serverless,…
Added 3 mins ago
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Senior Technical Program Manager, AI Content Capabilities
Microsoft
WA · NY · GA · Redmond, WA · Atlanta, GA · Redmond · New York · Atlanta
- $119,800 to $261,000 USD / year
Experience with marketing technology, Brand systems, creative tooling, knowledge systems, or content operations
Added 3 mins ago
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Senior Partner Development Manager - ISV, Americas
Microsoft
United States
- $107,600 to $205,600 USD / year
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Senior Software Engineer - Minecraft
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
The Mojang Player Operations team is looking for a Senior Software Engineer to help drive innovation in Trust and Safety. Our team is accountable for ensuring our players have a world-class…
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Senior Product Marketing Manager, Security
Microsoft
WA · NY · CA · GA · Redmond, WA · Mountain View, CA · Atlanta, GA · Redmond · New York · Mountain View · Atlanta
- $106,400 to $222,600 USD / year
…management, marketing strategy, business planning, marketing operations, or related work experience OR equivalent…
Added 3 mins ago
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Software Engineer II
Microsoft
WA · Redmond, WA · Redmond
- $102,100 to $219,200 USD / year
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Principal Technical Program Manager
Microsoft
United States
- $142,800 to $304,200 USD / year
…Manager to build infrastructure and capabilities for customer operations, advance AI-driven offensive security, and translate emerging tradecraft into scalable technical solutions. You will…
Added 3 mins ago
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Principal Software Engineer
Microsoft
United States
- $142,800 to $304,200 USD / year
In this role, you will own critical Azure network infrastructure components from design through deployment and operations. This highly visible position supports a major and growing…
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Business Program Manager - Chief of Staff Office
Microsoft
NC · ND · TX · WA · GA · Charlotte, NC · Fargo, ND · Irving, TX · Redmond, WA · Atlanta, GA · Charlotte · Fargo · Irving · Redmond · Atlanta
- $97,600 to $206,400 USD / year
Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement
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Principal Product Manager
Microsoft
United States
- $142,800 to $304,200 USD / year
…Engineering, Supply Chain, Data Center, Finance, Sales, and Capacity Operations to transform highly complex operational systems into intuitive and effective user experiences. Your work will…
Added 4 mins ago
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Software Engineer 2
Microsoft
WA · CA · NY · Redmond, WA · Mountain View, CA · Redmond · Mountain View · New York
- $102,100 to $219,200 USD / year
Experience with machine learning model development, release, and operations.
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Director, Campaign & Community Engagement
Microsoft
WA · Redmond, WA · Redmond
- $130,900 to $272,300 USD / year
Work with Developer Relations and community partners on technical education and engagement programs, agreeing each team's deliverables. Turn recurring questions and useful community…
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Cloud Solution Architect / Cloud + AI Platform Full-time LOA backfill
Microsoft
ON, CA
- $96,000 to $177,600 CAD / year
- Full-time
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Azure Digital Solution Area Specialist- Oil & Gas
Microsoft
BC, CA · AB, CA · ON, CA
- $106,100 to $169,300 CAD / year
…we help customers modernize their infrastructure, optimize operations, and drive innovation with Azure's cutting-edge AI capabilities. Whether it's migrating and modernizing estates to be…
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PART-TIME /TEMPORARY Strategic Communications Assistant
Western Municipal Water District
Riverside, CA
- $18 to $25 USD / hour
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Added 6 mins ago
Senior Software Engineering Manager
Grainger Businesses
CHICAGO, IL
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million…

Closed listing

Lyric

Strategic Client Programs Specialist

Columbus, OH, United States

$125,241.00 - $187,862.00

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $125,241.00 - $187,862.00
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Remote - US

Full time

JR959

Lyric is the trusted leader in healthcare decision intelligence. Built on more than 35 years of proven results, Lyric combines responsible AI with clinical, payment, regulatory, and policy expertise to deliver transparent, auditable insights in milliseconds across real-time claims workflows. Lyric augments human decision-making so health plans can make faster, more accurate payments while maintaining full control. Today, Lyric supports 200 million lives, with nine of the top 10 U.S. health plans relying on its platform to reduce waste, improve efficiency, and support accurate payments.

Applicants must already be legally authorized to work in the U.S. Visa sponsorship/sponsorship assumption and other immigration support are not available for this position.

The Strategic Client Programs Specialist serves as the central post-sales program leader for strategic clients, aligning client goals with cross-functional execution across Client Success, Product, Clinical, Analytics, Technology, Content, Operations, and Delivery teams. They drive program governance, coordination, risk management, and reporting to ensure commitments are met while bringing together the right experts to address client needs, optimize adoption, and maximize value realization. Decisions impacting scope, priorities, resources, timelines, or financial outcomes are escalated through the appropriate leadership and governance channels.

ESSENTIAL JOB RESPONSIBILITIES

Strategic Program Leadership and Planning

Develop and maintain an integrated program plan covering strategic initiatives, active implementations, operational priorities, milestones, deliverables, owners, and dependencies.
Translate agreed client objectives and priorities into coordinated work across the responsible teams.
Track progress against plans and commitments, follow up with owners, and identify where work needs attention or decisions.
Coordinate planning across workstreams, including sequencing, capacity constraints, and impacts on other client initiatives.
Maintain both the overall program view and the detailed information needed to support execution and escalation.

Governance and Client Engagement

Serve as a program-level counterpart to the assigned client, coordinating discussions that span multiple teams or initiatives.
Establish and manage the program cadence, including workstream updates, client governance meetings, steering committees, and leadership reviews.
Prepare agendas, materials, decision requests, and follow-up actions for governance discussions.
Bring together the appropriate client and Lyric stakeholders to resolve priorities, risks, and cross-functional issues.
Frame options and implications for decisions affecting scope, priorities, timing, resources, or economics, and escalate them through the agreed governance structure.
Ensure decisions and client commitments are documented, communicated, and reflected in program plans.

Consultative Client Planning and Value Realization

Develop an understanding of the client’s goals, operating environment, current use of Lyric capabilities, and measures of success.
Coordinate Product, Clinical, Analytics, operational, and other experts in assessing client needs, raising concerns, and developing recommendations.
Identify where existing capabilities may be underused and facilitate discussions about how the client could realize more value from them.
Track progress against agreed client outcomes and bring together the appropriate experts to address gaps between expected and actual results.
Connect insights from implementation and ongoing operations to future client planning and priorities.

Intake, Prioritization, and Cross-Functional Coordination

Maintain an organized view of client requests, enhancements, operational initiatives, and other work requiring cross-functional support.
Coordinate assessment of requirements, impacts, assumptions, dependencies, and recommended next steps with the responsible teams.
Facilitate alignment on priorities and sequencing; bring unresolved tradeoffs to the appropriate decision-makers.
Track approved work through the program plan so that owners, commitments, and status remain clear.

Release Readiness and Implementation Coordination

Coordinate cross-functional readiness for releases, implementations, migrations, and other significant client events.
Maintain visibility into readiness milestones, required actions, testing status, operational preparation, client communications, and dependencies.
Follow up with responsible owners on outstanding readiness items and escalate concerns that could affect a client commitment or planned event.
Facilitate communication among business, operational, delivery, and technical teams before and during implementation.
Track post-implementation issues, adoption, outcomes, and lessons learned.
The Principal coordinates readiness and maintains an integrated view of progress; the responsible teams retain ownership of technical development, testing execution, and deployment.

Risk, Issue, Dependency, and Change Management

Maintain program-level risks, issues, assumptions, and dependencies, including owners, mitigation actions, target dates, and escalation status.
Proactively identify threats to milestones, client commitments, operational performance, or expected outcomes.
Follow up on mitigation and resolution actions and escalate items that require leadership attention or cross-functional decisions.
Coordinate the planning and communication needed to prepare client and internal stakeholders for significant changes.

Reporting and Operational Excellence

Develop and maintain program status reports, dashboards, governance metrics, milestone tracking, and executive materials.
Provide an accurate, current view of program health, delivery performance, decisions, risks, and client outcomes.
Collect and reconcile updates from workstream owners, identify gaps or conflicting information, and ensure reporting supports action.
Improve program processes, reporting, and cross-functional ways of working based on lessons learned.

REQUIRED QUALIFICATIONS

Minimum of seven (7) years of experience in program management, client success, professional services, PMO, consulting, or a related field.
Experience managing detailed plans and reporting for large, cross-functional, client-facing initiatives.
Experience working with executive stakeholders and client leadership teams.
Demonstrated ability to lead through influence and establish accountability without direct reporting authority.
Experience connecting implementation, ongoing operations, adoption

PREFERRED QUALIFICATIONS

Healthcare payer, payment integrity, or healthcare technology experience

***The US base salary range for this full-time position is:

$125,241.00 - $187,862.00

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. ***

Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success.

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Skills

Decision making
Leadership
Communication skills
Reporting
Program management

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