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M
Sr Business Strategy Analyst
Microsoft
WA · Redmond, WA · Redmond
- $106,400 to $222,600 USD / year
You will help evolve Windows Retailer Investment program and spend in line with WDS strategy and ensure rigorous Retailer Investments management, i.e. drive accountability on budget, ROI…
Added 2 mins ago
M
Digital Community Support Manager
Microsoft
United States
- $142,800 to $304,200 USD / year
Manage and develop an inclusive multidisciplinary team across Community, social, creative media and program work; set supplier delivery expectations and resolve escalations through…
Added 2 mins ago
M
Senior Product Marketing Manager, Security
Microsoft
WA · NY · CA · GA · Redmond, WA · Mountain View, CA · Atlanta, GA · Redmond · New York · Mountain View · Atlanta
- $106,400 to $222,600 USD / year
Define and track audience engagement metrics, including audience growth, repeat engagement, relationship development, digital engagement, advocacy, and pipeline influence, to evaluate…
Added 2 mins ago
M
Principal Technical Program Manager
Microsoft
United States
- $142,800 to $304,200 USD / year
You will operate at the intersection of offensive security, engineering, AI, customer delivery, and technical program management. You will define and drive complex technical plans, partner…
Added 2 mins ago
M
Program Strategy and Execution Manager- Sales Enablement
Microsoft
United States
- $106,400 to $222,600 USD / year
Own end-to-end development and delivery of field-facing content, communications, and training to drive successful program execution.
Added 2 mins ago
M
Principal Product Manager
Microsoft
United States
- $142,800 to $304,200 USD / year
Bachelor's Degree AND 12+ years experience in product/service/program management or software development
Added 2 mins ago
PH
Maintenance Supervisor
Post Holdings Inc.
Mars Hill, ME
- $72,149 to $106,781 USD / year
Create and foster a team environment that demonstrates genuine concern for personal and professional development of all employees by providing team members opportunity for development to…
Added 2 mins ago
Staff Software Development Engineer – iOS
CVS Health
Remote, United States
…are seeking a highly skilled and innovative Staff Software Development Engineer – iOS to join our growing digital engineering organization. This Staff Engineering role offers the…
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Unit Manager, RN
Genesis Healthcare
Falmouth, ME
…just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and…
Added 2 mins ago
GH
Recreation Assistant
Genesis Healthcare
Kennebunk, ME
- $18 to $20 USD / hour
…just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and…
Added 2 mins ago
Clinical Reimbursement Coordinator, RN
Genesis Healthcare
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…just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and…
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BH
Occupational Therapist Assistant | COTA
BrightSpring Health Services
ROCKLAND, ME
- $30 to $33 USD / hour
Participate in ongoing program evaluation and development
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GH
Social Services Director
Genesis Healthcare
Orono, ME
- $24 to $28 USD / hour
…just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and…
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Unit Manager, RN
Genesis Healthcare
Orono, ME
- $89.44 to $98.8 USD / hour
…just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and…
Added 2 mins ago
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Assisted Living Certified Medicine Aide - CMA
Genesis Healthcare
Orono, ME
- $20.5 to $24 USD / hour
…just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and…
Added 2 mins ago
Commercialization Fellow – SunRule Project
University of Maine System
Orono, ME
The University of Maine is recruiting recent graduates for a one-year entrepreneurial program to accelerate the commercialization of innovations. The goal at the end of the program is to…
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Associate Director of Faculty-Led Programs
University of Maine System
Orono, ME
The Associate Director of Faculty-Led & Custom Programs supports the development, administration, and delivery of University of Maine faculty-led courses, historically referred to as travel…
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UO
YourPace Part-Time Faculty: Business
University of Maine System
Presque Isle, ME
- Part-time
Track GRAD-3: Leadership, HR & Managerial Communication- Change Management & Leadership, HR & Organizational Development, Professional & Managerial Communication
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Mgr- Physician Practice
Northern Light Health
Presque Isle, ME
…and mentorship. In addition, the individual collaborates with leadership and providers to lead change, process improvement, and in delivery of excellent patient care. The leader works in a…
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Unit Manager, RN
Genesis Healthcare
Scarborough, ME
…just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and…
Added 2 mins ago
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Recreation Assistant
Genesis Healthcare
Waterville, ME
- $20 USD / hour
…just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and…
Added 2 mins ago
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BioMed Site Lead
Prime Healthcare
LEWISTON, ME
- $28.22 to $39.41 USD / hour
Located inLewiston, Maine, this position provides leadership and oversight of the Equipment Management Program and supports the safe, reliable operation of medical equipment in the hospital…
Added 2 mins ago
Registered Nurse II- Psych
Northern Light Health
Bangor, ME
Assists in development of population specific standardized care plans.
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Registered Nurse I- Psych
Northern Light Health
Bangor, ME
…team, seeking assistance for conflict resolution as needed. (Leadership and Professional Conduct) • Implements the plan of care and identifies resources to meet patient care needs.…
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Senior Product Manager
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience.

Closed listing

Lyric

Strategic Client Programs Specialist

Columbus, OH, United States

$125,241.00 - $187,862.00

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $125,241.00 - $187,862.00
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Remote - US

Full time

JR959

Lyric is the trusted leader in healthcare decision intelligence. Built on more than 35 years of proven results, Lyric combines responsible AI with clinical, payment, regulatory, and policy expertise to deliver transparent, auditable insights in milliseconds across real-time claims workflows. Lyric augments human decision-making so health plans can make faster, more accurate payments while maintaining full control. Today, Lyric supports 200 million lives, with nine of the top 10 U.S. health plans relying on its platform to reduce waste, improve efficiency, and support accurate payments.

Applicants must already be legally authorized to work in the U.S. Visa sponsorship/sponsorship assumption and other immigration support are not available for this position.

The Strategic Client Programs Specialist serves as the central post-sales program leader for strategic clients, aligning client goals with cross-functional execution across Client Success, Product, Clinical, Analytics, Technology, Content, Operations, and Delivery teams. They drive program governance, coordination, risk management, and reporting to ensure commitments are met while bringing together the right experts to address client needs, optimize adoption, and maximize value realization. Decisions impacting scope, priorities, resources, timelines, or financial outcomes are escalated through the appropriate leadership and governance channels.

ESSENTIAL JOB RESPONSIBILITIES

Strategic Program Leadership and Planning

Develop and maintain an integrated program plan covering strategic initiatives, active implementations, operational priorities, milestones, deliverables, owners, and dependencies.
Translate agreed client objectives and priorities into coordinated work across the responsible teams.
Track progress against plans and commitments, follow up with owners, and identify where work needs attention or decisions.
Coordinate planning across workstreams, including sequencing, capacity constraints, and impacts on other client initiatives.
Maintain both the overall program view and the detailed information needed to support execution and escalation.

Governance and Client Engagement

Serve as a program-level counterpart to the assigned client, coordinating discussions that span multiple teams or initiatives.
Establish and manage the program cadence, including workstream updates, client governance meetings, steering committees, and leadership reviews.
Prepare agendas, materials, decision requests, and follow-up actions for governance discussions.
Bring together the appropriate client and Lyric stakeholders to resolve priorities, risks, and cross-functional issues.
Frame options and implications for decisions affecting scope, priorities, timing, resources, or economics, and escalate them through the agreed governance structure.
Ensure decisions and client commitments are documented, communicated, and reflected in program plans.

Consultative Client Planning and Value Realization

Develop an understanding of the client’s goals, operating environment, current use of Lyric capabilities, and measures of success.
Coordinate Product, Clinical, Analytics, operational, and other experts in assessing client needs, raising concerns, and developing recommendations.
Identify where existing capabilities may be underused and facilitate discussions about how the client could realize more value from them.
Track progress against agreed client outcomes and bring together the appropriate experts to address gaps between expected and actual results.
Connect insights from implementation and ongoing operations to future client planning and priorities.

Intake, Prioritization, and Cross-Functional Coordination

Maintain an organized view of client requests, enhancements, operational initiatives, and other work requiring cross-functional support.
Coordinate assessment of requirements, impacts, assumptions, dependencies, and recommended next steps with the responsible teams.
Facilitate alignment on priorities and sequencing; bring unresolved tradeoffs to the appropriate decision-makers.
Track approved work through the program plan so that owners, commitments, and status remain clear.

Release Readiness and Implementation Coordination

Coordinate cross-functional readiness for releases, implementations, migrations, and other significant client events.
Maintain visibility into readiness milestones, required actions, testing status, operational preparation, client communications, and dependencies.
Follow up with responsible owners on outstanding readiness items and escalate concerns that could affect a client commitment or planned event.
Facilitate communication among business, operational, delivery, and technical teams before and during implementation.
Track post-implementation issues, adoption, outcomes, and lessons learned.
The Principal coordinates readiness and maintains an integrated view of progress; the responsible teams retain ownership of technical development, testing execution, and deployment.

Risk, Issue, Dependency, and Change Management

Maintain program-level risks, issues, assumptions, and dependencies, including owners, mitigation actions, target dates, and escalation status.
Proactively identify threats to milestones, client commitments, operational performance, or expected outcomes.
Follow up on mitigation and resolution actions and escalate items that require leadership attention or cross-functional decisions.
Coordinate the planning and communication needed to prepare client and internal stakeholders for significant changes.

Reporting and Operational Excellence

Develop and maintain program status reports, dashboards, governance metrics, milestone tracking, and executive materials.
Provide an accurate, current view of program health, delivery performance, decisions, risks, and client outcomes.
Collect and reconcile updates from workstream owners, identify gaps or conflicting information, and ensure reporting supports action.
Improve program processes, reporting, and cross-functional ways of working based on lessons learned.

REQUIRED QUALIFICATIONS

Minimum of seven (7) years of experience in program management, client success, professional services, PMO, consulting, or a related field.
Experience managing detailed plans and reporting for large, cross-functional, client-facing initiatives.
Experience working with executive stakeholders and client leadership teams.
Demonstrated ability to lead through influence and establish accountability without direct reporting authority.
Experience connecting implementation, ongoing operations, adoption

PREFERRED QUALIFICATIONS

Healthcare payer, payment integrity, or healthcare technology experience

***The US base salary range for this full-time position is:

$125,241.00 - $187,862.00

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. ***

Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success.

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Skills

Decision making
Leadership
Communication skills
Reporting
Program management

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