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Senior Revenue Operations Manager
Committee for Children
Seattle, WA
- $140,000 to $165,000 USD / year
Partner with Business Intelligence and finance to design and guide development of dashboards and self-service reporting at all levels that provide visibility into pipeline, customer health,…
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Technical Program Manager - Quality Systems - Columbus, OH
Abbott Laboratories
Columbus, OH
Career development with an international company where you can grow the career you dream of.
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Staff Engineer, Process Development & Automation
Abbott Laboratories
Madison, WI
Responsibilities may include guiding the Lab Service, Process Development & Automation, and Laboratory Operations teams through automation selection, system design, integration,…
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Advanced Solutions Engineer
Yokogawa Canada, Inc. YCA-CA
United States
Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the…
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Field Service Engineer I
Yokogawa Corporation of America YCA
United States
Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the…
Added 1 min ago
Preconstruction Manager - Data Center Construction
McKinstry Company
Pasco, WA
…in the project life cycle based onthe needsof thecompany and development of…
Added 1 min ago
Client Operations Manager - Warranty Program
McKinstry Company
Seattle, WA
Monitor individual and team performance, development, staffing, and succession planning; provide timely coaching and feedback; address performance gaps; and recognize strong results.
Added 1 min ago
Vehicle CAD Manager - Lunar Permanence
Blue Origin LLC
Seattle, WA
As part of a hardworking team of specialists, technicians, and engineers, you will lead a team of drafters and design engineers in the creation, maintenance, and release of part, assembly,…
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MK1 Embedded Controllers Test Engineer II
Blue Origin LLC
Seattle, WA
Contribute to test infrastructure development including test equipment selection, test bed design, and ground
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Avionics Test Engineer II - Lunar Core Components
Blue Origin LLC
Seattle, WA
Contribute to test infrastructure development including test equipment selection, test bed design, and ground support equipment (GSE) needs
Added 1 min ago
VP
Spring 2027 Co-Op, Protein Sciences
Vertex Pharmaceuticals Inc (US)
San Diego, CA
- $30 to $50 USD / hour
…studies. This role offers hands-on experience in experimental design, assay development, data analysis, and collaboration across scientific disciplines. The co-op will have an opportunity…
Added 1 min ago
VP
Spring 2027 Co-Op, Cost Accounting
Vertex Pharmaceuticals Inc (US)
Boston, MA
- $20 to $35 USD / hour
…Sciences Manufacturing Organization (BSMO) team, Finance and Data, Technology, & Engineering (DTE) teams and other stakeholders throughout the company. This position provides exposure to…
Added 1 min ago
Associate Analyst, Third Party Diligence
Eagan, MN · Frisco, TX · Ann Arbor, MI
Familiarity with API interoperability, data structure design, and technology automation
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Senior Software Engineer, Search Platform
NY · Frisco, TX · Eagan, MN
This is a full-ownership role. You design, build, test, deploy, and operate production systems at scale. We ship to production constantly, treat delivery friction as an engineering problem…
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Staff Software Engineer, Search Control Plane
NY · Frisco, TX · Eagan, MN
…impactful role at the foundation of the search platform. You will design and deliver a fully managed, highly scalable, and reliable control plane that brings a search system to life and…
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Staff Software Engineer, Search Retrieval Platform
NY · Eagan, MN
…ship. We ship to production constantly and use AI-assisted development as the…
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Senior Software Engineer - AI, CoCounsel FDE
Frisco, TX · NY · Washington, DC · Ann Arbor, MI · Eagan, MN
…Architect, Senior Legal AI Engineers, and fellow AI engineers to design, build, and deploy bespoke AI solutions from zero to one for law firms and corporate legal departments. You are a…
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Technology Manager - Construction Program Management (Kansas City, MO)
Burns & McDonnell
Kansas City, MO
+ Support proposal development, contract negotiations, project planning, design team coordination & communication, budgeting, schedule management, and client coordination.
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Cyber SAP Security and GRC Access & Process Control Senior Consultant / Senior Engineering Management Specialist
Deloitte
Saint Louis, MO
…support SAP-focused security strategy, architecture, access design, control design, and implementation activities across ERP environments. This role works with client and Deloitte teams to…
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Cyber SAP Security and GRC Access & Process Control Senior Consultant / Senior Engineering Management Specialist
Deloitte
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…support SAP-focused security strategy, architecture, access design, control design, and implementation activities across ERP environments. This role works with client and Deloitte teams to…
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Marketing Specialist II
Ampcus, Inc
Seattle, WA
Manage and drive creative development to be used in emails, push and onsite campaigns (in partnership with a dedicated design team).
Added 1 min ago
Quality Assurance Tech II
Ampcus, Inc
Seattle, WA
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.Job…
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Systems Engineer III
Ampcus, Inc
Redmond, WA
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job…
Added 2 mins ago
Software Development Engineer II
Ampcus, Inc
Seattle, WA
The Software Development Engineer will work across the full campaign lifecycle, developing AI-powered automation, integrating advertising technology platforms, building data pipelines for…
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Software Development Engineer II
Ampcus, Inc
Redmond, WA
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Lyric

Full-Stack Software Engineer

Jefferson City, MO, United States

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Job details

Posting language: English

Original job description

Summary

Remote - US

Full time

JR911

Lyric is the trusted leader in healthcare decision intelligence. Built on more than 35 years of proven results, Lyric combines responsible AI with clinical, payment, regulatory, and policy expertise to deliver transparent, auditable insights in milliseconds across real-time claims workflows. Lyric augments human decision-making so health plans can make faster, more accurate payments while maintaining full control. Today, Lyric supports 200 million lives, with nine of the top 10 U.S. health plans relying on its platform to reduce waste, improve efficiency, and support accurate payments.

Applicants must already be legally authorized to work in the U.S. Visa sponsorship/sponsorship assumption and other immigration support are not available for this position.

Full-Stack Engineers serve as a frontline engineering owner for complex production and customer-impacting issues while building and improving our cloud-based platform end to end. This role combines hands-on support - triaging incidents, reproducing problems, analyzing telemetry and data, communicating status, and driving issues through resolution - with full-stack delivery across web applications, APIs, services, integrations, and databases.

This is an engineering role with meaningful production support responsibility, not a traditional help-desk position. The engineer is expected to translate incidents and recurring customer pain into durable code fixes, better observability, automation, and platform improvements.

Essential Job Responsibilities and Key Performance Outcomes

Production Support and Incident Ownership

+ Own escalated, high-impact production and customer issues from intake through resolution, including triage, severity assessment, reproduction, containment, mitigation, root-cause analysis, and follow-up.

+ Investigate issues across the full application stack using logs, traces, metrics, application code, API behavior, browser and service diagnostics, and database queries.

+ Translate ambiguous customer symptoms into testable hypotheses, clear technical findings, and actionable next steps; provide timely updates to internal stakeholders and, when needed, customers.

+ Use sound judgment when operating in production, following runbooks, least-privilege practices, change controls, and escalation procedures to minimize operational risk.

+ Produce high-quality root-cause analyses that explain what happened, why it happened, the impact, and the prevention plan; contribute to measurable improvements in time-to-mitigation and time-to-resolution.

Full-Stack Platform Engineering

+ Design, develop, test, and maintain platform capabilities across modern web interfaces, backend APIs, microservices, integrations, and data-access layers.

+ Build maintainable frontend experiences using JavaScript or TypeScript and a modern framework such as Angular or React, connecting them to secure, well-designed APIs and services.

+ Develop and debug backend services using C# and .NET, applying sound design patterns and engineering practices for performance, scalability, resilience, and maintainability.

+ Create, optimize, and maintain data structures, SQL queries, and data flows that support reliable application behavior and high-performance processing.

+ Integrate external services and APIs to extend platform functionality and interoperability.

Reliability and Continuous Improvement

+ Implement safe, durable fixes for production defects, including defensive code, improved error handling, stronger validation, enhanced logging, and automated recovery or monitoring where appropriate.

+ Proactively monitor platform health, identify emerging risks, and improve observability through useful dashboards, alerts, logs, traces, and metrics.

+ Create and maintain runbooks, technical documentation, and knowledge articles that improve support readiness and reduce repeat incidents.

+ Participate in the team's production support and incident response rotation as required.

Security, Quality, and Compliance

+ Implement and maintain secure development practices that protect sensitive data and support applicable privacy and compliance requirements, including HIPAA and HITRUST expectations.

+ Write well-tested, maintainable code; participate in code reviews; and follow established standards for source control, CI/CD, deployment, and change management.

Collaboration and Problem Solving

+ Partner with product managers, data analysts, support teams, engineers, and other stakeholders to align technical solutions with customer and business needs.

+ Resolve technical challenges independently within the scope of the role while proactively seeking guidance or escalating when broader architecture, risk, or business decisions are required.

+ File high-signal defect reports with clear reproduction steps, evidence, impact, and suspected components, and collaborate with teammates through closure.

Required Qualifications

+ At least two (2) years of professional full-stack software engineering experience building, supporting, and maintaining production applications.

+ Hands-on experience developing and debugging backend applications or services using C# and .NET.

+ Hands-on experience building web applications using JavaScript or TypeScript and a modern frontend framework such as Angular or React.

+ Experience designing, consuming, and troubleshooting RESTful APIs, services, or microservices.

+ 2 + years' experience working with relational databases and SQL, including investigative queries, data validation, and basic performance awareness.

+ Experience troubleshooting production issues using application logs, metrics, traces, debugging tools, and disciplined root-cause analysis.

+ Experience working with at least one major cloud platform such as Azure, AWS, or Google Cloud.

+ 2 + years of experience working in a software development principled, design patterns, testing, security, scalability, and maintainability environment.

+ Bachelor's degree in software engineering, computer science, or a related field, or equivalent practical experience.

Preferred Qualifications

+ Experience supporting Azure-based .NET applications, including Azure Monitor, Application Insights, Log Analytics, or related observability workflows.

+ Experience with SQL Server, T-SQL, and SQL Server Management Studio (SSMS), including query optimization or performance troubleshooting.

+ Experience with containerized or orchestrated environments using Docker and Kubernetes.

+ Experience with DataDog or comparable monitoring, dashboarding, and alerting platforms.

+ Familiarity with Azure DevOps, Git-based workflows, pull requests, build pipelines, and CI/CD practices.

+ Experience with AWS, PostgreSQL, Snowflake, NoSQL technologies, or high-volume data-processing solutions.

+ Prior experience in healthcare technology, regulated environments, or customer-facing technical escalations.

What Success Looks Like

+ Customer-...

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